phlebotomist

training specialist

product technician

entry level laboratory technician

operations technician

LifeServe Blood Center

Overall if you know that what you're signing up for is a boring call center job paying in the bottom of the teens, with no real opportunity for advancement, then this should be fine. If you need a job, there are worse places to work for sure. There are people there who care, I assume. The majority of the actual employees are good people who won't drive you insane. They try to sell you an image that you're doing good and part of something bigger, though it genuinely doesn't feel that way.

Hours:
    Most positions are part-time to avoid paying medical like most places. They will ask you to work extra hours periodically, if that's something that interests you. 

Typical Day:
    You go in and check your emails, look at which lists you're calling, then call them all day. You leave voicemails on almost every call and call far too frequently. The majority of the people you speak to are not hostile. Though there are times when that is the case. The job is simple, but mind numbingly boring.

Management: 
    They play favorites and give preferential treatment to some employees and not others. They seem dismissive of employees concerns or disorganized/overwhelmed, more often than not. The training is lackluster at best, mostly consisting of a general overview of the system and an allotted few hours to go through and sign their documents, without much chance for review or guidance on what you should retain. They're indirect and evasive when it benefits them.

Benefits:
    You are eligible for PTO and vision/life insurance as a part-time employee and medical as full time. You can donate blood while on the clock.

Terrible management.  Favoritism plays a big role with managers and supervisors. You will work short staffed almost every shift with a very busy fast paced environment.  You will not get a lunch break if you are on mobiles. Or any break at all some days. Mobile staff are expected to work in dangerous driving/weather conditions. Your schedule and hours are all over the place. You could get off work at 9pm and be expected back at 5am.  Staffing will continually call you at all hours and rearrange your schedule, and you’re expected to be “flexible” with this.  You are treated as if you don’t have a life outside of the company. You will work about every weekend. (Regardless of what they tell you upon being hired).  Some staff members can be extremely hard to work with.  Some team leads can be extremely condescending and belittling during your training experience.  Time off is a joke. You accrue PTO fairly quickly, but good look getting your time off approved. Staffing will tell you they are too short staffed to allow for you to be off. Or you could get some of your days approved and one or 2 days in the middle would be denied.  Calling in and tardiness counts against you regardless of the reason you are late or missing work. They count as “occurrences”. 20 seconds late? Occurrence. Sick with a Drs note? Occurrence. Family emergency? Occurrence. And depending on your supervisor/manager this could be a reason for termination.  You do advance quickly with the company and have opportunities to move into lead or supervisor roles. The benefits are good. The company will match your retirement.  Your work is rewarding in the sense that you are helping save lives within your community. You will meet a lot of wonderful donors and hear a lot of amazing stories. 

This company touts being the one and only to serve it's communities for blood and blood products. When I worked in product distribution a lot of our products went to different states for "contracts". Many times our own community hospitals would call and need much needed O- blood and we had to tell them "No", because that blood most likely went to contracted hospitals in California and other states. Management is good for not handling situations with coworkers, but instead would ask you, "What you could do better?", instead of taking care of the real problems. They would continually let the issues slide, while trying to "manage" several other units. Management "encouraged" people to apply for higher positions, but basically pitted teammates against each other, while having one in mind to begin with to hire. Hardly ever are you on a decent schedule. Most of the mobile drives are far away and don't start until 12 and end at 530 or 6. Making you back to your facility at 8 or later to unload and then your own drive home. Don't waste your time with this company.

You acquire a lot of PTO but requests are denied 98% of the time. Most of the time they make you wait until the schedule is out to even find out if your time off was denied. Important medical appointments, children’s birthdays and planned and paid for vaccinations? Too bad they don’t care.  They made trading almost impossible so when your PTO is denied you can’t even find someone to cover. 
They put their employees and donors in extremely dangerous situations. This includes forcing us to be out in extreme weather. Continuing with mobiles after noticing a mouse infestation at the location. Continuing mobiles when the air isn’t working causing more donor reactions. Forcing staff to stay in a building with a bad gas leak causing staff to be ill due to natural gas exposure on multiple occasions. 
If you value seeing your family or personal health I’d stay away. 

Totally not worth it. Management sucks, if you’re on mobiles you are expected to travel in Horrible weather conditions. When it’s -20 out you still have to unload a trailer in the cold. Even when it’s completely icy out you still have to go out and travel. You can’t get more training for anything if you don’t have experience. And those with experience are treated much better then those without. They get away with everything including being rude and belittling to those without experience. Pay sucks. If you have any healthcare experience you can make more anywhere else. You can’t get time off unless you put in for time off several months In advance and even then you probably won’t get it. Your hours are long and not flexible at all if you have kids or plan on going to school. If you are single and expect to have no family time and long hours then this job is for you. 

i love my job in the call center!  i really enjoy talking to donors and doing my part to save lives.  my typical day is log on from home, make calls to schedule donors, and log off when i'm done.  my supervisor is great and so is the other one and the director bc they allow flexibility like if i need to take time off for an appt i can just make up the time later.  i can chat with my coworkers any time, and someone is available if i have a question.  we recently got a wage increase to be more competitive it was about two dollars more an hour so i was pretty happy about that!  i pay almost nothing for good medical dental and vision.  my last job did not have good benefits for such a low price!  i really like lifeserve and am happy to be part of the team.  

People come and go so fast here and not replaced. Others are expected to do their work for years with no pay increase! Older workers are pushed out and replaced with much younger less qualified employees.  Often the employees will have to go without raises when promoting and for performance reviews. Schedules are hectic and there is no quality of life. Even expected to work on Sundays.  
No such thing as an 8 hour day. Salaried employees are expected to work 50-60 hours a week unless you are a VP or the CEO. They work less than 8 hours a day and never say hi to the people drawing the blood or the donors.
Very unrealistic production goals which is causing them to lower costs by closing a whole department and outsource that skill.

This company does not care about their staff. The staff are treated poorly and have to be flexible while management refuses to budge on even small things. You must request time off 5 weeks in advance and will most likely be declined. They will not accept doctors notes as so any call in will be an occurrence or potentially a write up. You will work crazy inconsistent hours and be forced to travel around the state in unsafe weather conditions. I have driven in multiple blizzard like white out storms for this company. Management would always say it's fine just drive slow from the safety of their own homes. We are here to save your families but the company does not csre about the staff or their families. 

Coming to work is the best part of my day!  I genuinely enjoy performing phlebotomy, meeting people, my coworkers, and my benefits.  Before I started, I'd only worked in fast food, and LifeServe gave me a chance, and trained me on how to do phlebotomy and operate many other machines.  I'm so grateful to be able to have a valuable skill that I can take anywhere if I decide to leave.  Coworkers are fun, and most of our donors are really sweet!  Schedule can be kind of crazy because you work in the donor center or on mobiles.  Have to load and unload mobile stuff, and sometimes you have to be there really early or stay late.  Most of the time my schedule stays between the hours I was told it would.  

LifeServe has an incredible mission and it is easy to see the amazing impact your work has on your community.  However, management is inefficient, their budget is a MESS, and there is little room for advancement due to the budget constrictions. Managers seem to struggle with appropriately delegating work to employees, many are so incredibly stressed out while others don't have enough to do.  Not willing to pay for the type of outreach necessary in the 21st century and donations reflect that.

Top Job Titles	Average Salary
Phlebotomist 2 salaries reported	$17.45 per hour
Training specialist 1 salary reported	$17.45 per hour
Product technician 9 salaries reported	$16.50 per hour
Entry level laboratory technician 1 salary reported	$16.50 per hour
Operations technician 8 salaries reported	$17.66 per hour

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