dental assistant

dental hygienist

dental receptionist

dentist

scheduling coordinator

Light Dental Studios

Typical day at work? 
Daily responsibilities require detailed documentation of every task to provide constant proof of productivity. There is a significant lack of trust from management, which leads to persistent follow-ups and pressure if tracking sheets are not completed exactly as requested. Additionally, front-line staff are often expected to handle sensitive and challenging situations that typically fall under management's responsibilities. There is a heavy reliance on staff to initiate and conduct difficult conversations, as leadership tends to avoid them.

What have I learned?
Favoritism plays a noticeable role in opportunities for advancement. Participation in non-mandatory company events and social gatherings often seems to influence management’s perception of employee commitment more than actual performance or contribution. Work-life balance is not respected or prioritized — leadership often displays a culture of overwork and encourages others to adopt similar sacrifices, even at the expense of family and personal well-being.

Workplace environment? 
The workplace experiences high turnover, particularly due to dissatisfaction among long-term staff who feel undervalued and overworked. New hires are frequent, often brought in without adequate training or long-term development plans, which contributes to an unstable and inconsistent work environment. There's a strong push for adherence to the company’s values, but this often comes across as performative rather than lived or modeled by leadership.

Hardest part of the job? 
Strict enforcement of time tracking and a zero-tolerance policy for overtime creates stress and discourages employees from going the extra mile. Employees are expected to meet high demands within rigid time constraints, with little flexibility or understanding of real-time workload fluctuations.

Management?
Despite having defined leadership, frontline employees often act as managers — especially when dealing with complex or emotionally charged situations. Credit for these efforts, however, frequently goes to upper management, who may not be involved in the resolution but are recognized publicly. There is a recurring disconnect between what management claims to value and how they operate day-to-day.

Concerns Around Accountability and Respect?
There have been troubling instances where leadership did not respect personal boundaries or maintain confidentiality. Concerns shared with HR were not only dismissed but at times disclosed to the very individuals involved, creating an environment of distrust and discomfort. This reflects a larger issue with accountability at the executive team. 

Your experience at Light Dental Studios could be good or bad, it all depends on YOU. If you have strong work ethic, eagerness to learn, VERY flexible availability & a competitive attitude… there are opportunities to learn, grow, and progress. If you are new to the field and looking to gain experience quickly, I would recommend starting here—if you can afford the entry-level pay. The opportunity to work with multiple doctors and specialists, in different settings with varying equipment/materials is helpful. Not all offices are created equal, even within the same company. You just have to be willing to put yourself out there. That being said, any “rewards” (whether they be a social media shout out or monetary) will need to be earned. You will be encouraged and sometimes required to attend or participate in activities/clubs/events designed to determine who has or hasn’t “bought in” to the company core values. However, there are no guarantees your hard work or commitment will be noticed. Yearly raises are not guaranteed, nor are yearly reviews. You are free to make a request, but whether you get anything depends on decisions made by individuals that you don’t work with on a daily basis. On that note, your day-to-day will be fast-paced and high-volume. You will see a wide range of procedures, there’s very little Light Dental Studios cannot do between all of their offices. Doctors were typically double, even triple booked. Coverage was usually stretched very thin, resulting in people needing to drive quite far (sometimes 30+ miles) on short notice— without compensation for mileage or gas.  Unfortunately, due to the high demand and expectations, turnover was high. If you can stick it out & work hard you will gain the skills and experience necessary to move on. Or, if the LDS culture floats your boat, give it your literal all and I’m sure you’ll do great. 

Loved being employed at Light Dental Studios for the year I was there! From the moment in my interview when there was just casual and comfortable conversation, I knew this was going to become home. The bigger company allowed for days off with substitutions when able, but this was hard with being short staffed just as everyone is during the Covid times. You are HIGHLY encouraged to work as much as you commit to. When hired I was so eager to begin working again and jumped in full time and that was difficult to escape from when my personal life roads got bumpy. So if considering working here, think hard on what you can handle and add more later if desired. Just as with any jobs there are times that things seem click-ish, but that’s expected with several different offices. It’s like your family, you’re closer with your brother that you spend every day with(that’d be your home office), than your second cousin you only see three times a year for holidays(this would be when visiting other offices/staff that you don’t deal with much). Larger locations also seem to get more attention with equipment and such, but that’s understood with the increased production and patient pool. Things were also busy in the beginning(and almost always really, so don’t get lost in the sauce!), so training was hectic but I made it, learned from that and strived to make things different when I was helping to train my replacement. Regardless, You will be loved and supported in this company and always greeted with a smile even when the “big dogs” pop in…very nice people who are VERY passionate about their company and work! Just a couple side notes: I was never encouraged to overcharge or encourage treatment that wasn’t necessary as do some other dental offices, and the time allowed for patients is awesome! Give this place a shot and ask about their core values-so amazing! 

What is the best part of working at the company?
You will get hours, maybe not at your location. but who minds traveling every week.

What is the most stressful part about working at the company?
Everyone is new,  you will have a thousand thing to do, with no time to accomplish. Yes you need to track every phone call. Not to mention if you come across any errors make sure you call them out on the company teams. Plus any actual constructive feedback the higher ups ignore. You are expected to put work before yourself or uour family. oh and God forbid if you do not want to go to the week social events, where mostly likely a supervisor or upper management  will confess how Lds is so great and life changing and cry.  Crying is mandatory when making speech in this company. Forget dental this bunch should have went to Hollywood for acting. Plus once your on the bad side, forget any consideration for time request off, Things your location may need or even friendly exchanges.  How do you get on the badside you ask? Just don't agree with all there ideas or policies.  You will never just get a unpaid day off. If you don't have a vacation day or sick day they will decline ur choice to have a day off unpaid. If you happen to be sick even 1 day, they require a drs note really? 


What is the work environment and culture like at the company?
High-school, if your not in with the cool kids. your expendable and treated as such.

What is a typical day like for you at the company?
Stressful and irritating,   You will have a zillion teams notification about the dumbest items.
The best thing is if your too far away from the main office. The high ups don't come by as much so you can function as a normal office should.

This company is one of the worst places i’ve ever worked for. They do not take anything you say seriously and beat around the bush when something is brought up that puts them in a bad light. They’ll heavily encourage employees not to talk about their pay to other employees because they would consider that triangulation, but they really just don’t want the underpaid to realize how underpaid they are. They are constantly giving raises and highest pay starting to the people that do the least just because they are desperate. Why are they desperate? Mainly because they have one of the highest turnover rates I’ve ever seen. This is a great company to get experience but not a good place to stay long term. They will ALWAYS protect their highest production doctors NO MATTER what they do. Scheduling for employees is always a joke and is never right. If you want to still stay in high school drama this is a great place for you. They claim that their biggest core value they stand by is no triangulation but the people that are seen the most gossiping is the regional managers, HR, and Doctors. If you do not work at the corporate office you are not important and they do not care if you stay or leave.

I truly cannot express enough gratitude for this company. I have never had a job pour into me and help me become who I want to like this one. They lift you up and encourage you move up and forward, but are respectful and understanding when you reach your limits or decide something isn't for you. Management has been nothing but supportive, kind, and welcoming to me from the beginning. I know I can count on them if I need anything at all. 

If you are someone who comes to work just to fill a seat, this is not the job for you. This company works very hard to hire people who actually care about others and want to develop working relationships/bonds with their coworkers (which I LOVE). It makes each day fulfilling, and I actually look forward to coming to work. 

I was NOT asked to leave this review. I genuinely want others to know this is a wonderful place to have a career, grow as an individual, help patients, and meet some pretty dang amazing people.

It is a busy day, I prefer that so the days go by quicker and I dont feel as though it "drags on". The team is incredible, very giving and willing to jump in to help at anytime. The assistants are trained to help front office. 
The leaders in the company are readily available to help me troubleshoot those tough patients (which the upset patients is the most challenging becuase I just want to help them). The best part of Light Dental Studios is the people, on all levels. I am grateful because I dropped out of college and without Light Dental Studios I dont know that I would have had a career path even remotely close to this one. The owners have a layout of how to develop/promote within the company, I am on this course now and though it is not easy I am so proud of how far I have come and I know that as long as I stay with Light Dental I will continually grow. I have been given individual project opportunities, leading meetings and helping grow my coworkers. 

It was a joy to work with the team members located in this office.  The office tended to get fairly busy and my ability to multi-task was often required.  I grew a lot during this experience as I was forced to apply my skills when the other team members were too busy to walk me through things.  I worked as an intern in this office so I was not required to do everything that needed to be done but I did my best to become involved with my friendly co-workers.  The hardest part of this job was satisfying the needs of patients over the telephone as I did not know many of the situations of each regular patient.  I hope to become more established in an office so I can better serve each patient that calls with a need to be met.  I very much enjoyed checking patients in and out, greeting them as they came in with a warm welcoming attitude.  It was a joy to see how much I could brighten their experience in the office.

A typical day was stressful and crazy.  They book book and book and are usually with short staff.  Some employees travel to different offices and expected to know everything although it totally different. Management could improve. They have their "select" employees who get noticed more than others that are going above and beyond. Management will promise you benefits, raises, ect upon hire but you will never see them. The workplace culture is ok, they really focus on patient care but definitly lacking in the employee appreciation category.  They hardest part of the job was running around non-stop assisting different docs and if i'm lucky I might get a 30 min lunch sometime between my day.  The best part was getting to know the patients.

This is a great position if you have no experience and are fresh out of school. Especially since the this location is so slow, you have plenty of time to learn on the job or just sit around and chat because honestly, the doctor can and will do everything at this office. 
You can also expect to make your way up the ladder by taking over all job duties including ones you didn’t get hired for and of course without the pay. According to HR, the more duties you take on outside of your own, the quicker you can be in a higher position. It only took one of them a couple years to become HR and she still doesn’t even know what she’s doing. But at least at this location you’ll only see them for your ID picture. 


Top Job Titles	Average Salary
Dental assistant 48 salaries reported	$49,263 per year
Dental hygienist 17 salaries reported	$118,192 per year
Dental receptionist 3 salaries reported	$46,467 per year
Dentist 14 salaries reported	$338,429 per year
Scheduling coordinator 10 salaries reported	$49,925 per year

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