psychiatric nurse

Lighthouse Behavioral Health Hospital

I’ve seen so much positive change within this organization over the past year. Leadership has really focused on improving communication, creating a more supportive culture, and listening to employee feedback. Many of the challenges from the past have been addressed through new policies, stronger management support, and a renewed focus on teamwork and accountability.

It’s been exciting to see former employees return after noticing how much progress has been made and that alone speaks volumes. There’s a real sense of stability and forward momentum now, with opportunities for growth, recognition for hard work, and a leadership team that genuinely cares about both staff and residents/patients.

The work can still be busy and demanding, but the environment feels more collaborative, positive, and organized than ever before. Overall, it’s rewarding to be part of a team that’s not just talking about change but truly making it happen.

As I like to say when I am reaching out to anyone who has had a bad experience with us in the past, we are not just our past reviews, we've listened, learned and grown. Every organization faces challenges, but what truly matters is the effort to improve and that has been my main goal since taking over the role. If you've looked at us before, I'd encourage you to give us another chance, you'll see and feel the difference. 


I have been working at Lighthouse for about 6 months and I have thoroughly enjoyed my time here. The staff is excellent, always willing to lend a hand and work as a team to achieve the goals set for our patients. The nurse to patient ratio differs depending on what unit you work on, but I have never felt overwhelmed or over-worked. The pay is great in my opinion, and reflects your education fairly. The hardest part of the job is passing meds and learning the different ways of each unit, but it comes easily after a few weeks of working here. The most rewarding aspect of working in a facility with this patient type is seeing them leave here in better shape than when they came. We treat very serious, acute patients and seeing them leave with a smile on their face after having survived something horrific makes every hour worth it. This facility is like anywhere else, they absolutely have things that need to be improved and updated, but administration takes those concerns very seriously and is quick to act on their promises. The wellbeing of the patient and staff members is number one, and it is evident by the way we are all treated here.

Depending on the day, the job can be enjoyable. Helping people, learning different stories, and learning new things all the time, is rewarding. However, the job is dangerous, stressful, and harder than it should be. Communication between management, positions and employees is non-existent. Budgets and census will win over the care for their employees (and patients). The turnover rate is horrendous, being chronically short staffed is dangerous and tiring, the type of patients continuously accepted, and there is no unity.  

It is a rewarding job, and the staff, MHT and nurses, that stay, make it worth it. However, while dealing with high acuity patients ranging from 15-25 while alone, being placed in harms way, record keeping, management hounds continuously, and the MHT day position takes the brunt of abuse and stress when we are the ones caring for the patients for 12 hours or
more. It’s made more stressful with disrespect and lack of consideration for techs (and nurses), and pay is not nearly as high enough as it should be for what is endured and expected.

Not many truly understand what acute stabilization care entails.  Its not easy work and some days are harder than others- but its the care that happens in this hospital that continues to bring you back.  The staff brings light to so many lives here- and this team is truly bonded.  They are in the trenches together, with their leaders, by their side, to help bring the hospital to its full potential and to care for the community.  It takes about a year to truly understand and appreciate this work.  I can say this- if your heart is not in it- it won't be for you.  Mental Health stabilization is not for the weak- it's fast paced and takes your whole mind, heart, and soul.  But the good that is done- the life changing, gift of hope that happens at this facility- reminds us all that humanity needs one another.  Kindness goes along way- and sometimes, a person just needs another to shine a bit of light for them during their darkest days.

This job is a tough one because I enjoy getting to help patients and make a difference in their stay. However it is extremely sad the amount of times I’ve had patients thank me for being kind to them, when all I am doing is treating them how they deserve to be treated; like a human and not a zoo animal. Patient to staff ratio is extremely unsafe on majority of the units. Very short staffed and constantly being asked to come in on days off, which causes burn out and is unsafe because of lack of sleep since the shifts are long. After orientation they just throw you to the wolves and do not check up on you to see how you are doing. I have heard from other employees that it has been this way for months and they are burnt out/wanting to find other places to work. The techs try their best (for the most part) but deal with a lot because they are around the patients more than the nurses and doctors. This place is very badly reviewed but for good reasoning, I hope it can turn around for the better.

I have work in the lighthouse for 1 year.  3 good things about this place the staff that works here ( the house keepers could be doing a better job cleaning ), the experience you gained and the  interactions with patients.  One thing that could benefit this place is compensating their staff and being fair with wages and benefits. Working in a psych hospital is not easy and it is very demanding  and people are getting compensated better in a fast food restaurants. Starting as a tech you will start at $14 if you have experience $15 if you work night shift $16. Honestly it is health care/ psych facility/ rehab but administration doesn’t appreciate hard working individuals and  their talents that is why people end up leaving for better opportunities. 

What is the best part of working at the company?
Coworkers, my favorite thing was the people I worked with. Definitely not all, but some. 

What is the most stressful part about working at the company?
The facility takes in a higher acuity than they can manage, and it puts staff and patients at risk, just to have a bed filled. 

What is the work environment and culture like at the company?
Very unmanaged at the best of times. There is no accountability on managements side, and everyone is always pointing fingers. 

What is a typical day like for you at the company?
It varied, but I hated getting up in the morning to get to work. The only upside was working with some of my favorite people.

What is the best part of working at the company?
My co workers. Administration shady,mean, insulting and never appreciative!!

What is the most stressful part about working at the company?
Always understaffed, they watch cameras over the hospital to write up employees. No unit clerks period. Upper management will not come in to help a sinking ship. Unsafe. Pts hate the way staff treats and talks to them 

What is the work environment and culture like at the company?
Depression, dirty hospital. Nursing and MHTs complaining all the time 

What is a typical day like for you at the company?
Exhausting, lowers your self esteem

I absolutely love behavioral health and thought it was a perfect fit. WRONG. I gave everything I had to the company but heaven forbid you get hurt you will be terminated. Everyone is. And you will get hurt. I love my co-workers but as far as the uppers go it’s not worth the headache. You will Be bullied to do things that are unethical. Do NOT file worker’s compensation or expect to be terminated there after. Not correct ppe for covid patients or anyone with a communicable illness. 

This place has no safety when it comes to their employees. There’s no team work from some of the other staff.  Also administrators or supervisors don’t have your back or help out when needed. Employees are getting hurt and they don’t care. I never recommend anyone to work here unless they do some major changes around there. Corporate needs to step in and figure out why they can’t keep people and if they get rid of some of the so called supervisors, and bring in new people then the place might get better. 

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