dental hygienist

dental assistant

dental office assistant

treatment coordinator

dental practice manager

Lightwave Dental

Overall, if you’re going to choose corporate dentistry, choose this one, hands down. There are some truly amazing people inside of the corporation, and not all practices are the same. There’s a lot to learn, and if your goal driven- you’ll do well here. Unfortunately, the practice I was placed in was a burning building from the start, not productivity/collection related, but the doctor is extremely particular. There’s a method to the madness, and overall I appreciated that everybody came to work every single day and turned and burned while being well overbooked and well over-producing. I put all of my time and energy into making it a better place and received a lot of resistance, and when I stopped trying because the push back became mentally draining- I was then in the midst of a hostile work environment where the lack of effort was only placed in my hand. After that, I worked really hard to do more than my fair share of protecting and building relationships—and many noticed the positive change. The downside happens when few staff still refuse to follow guidelines, my sheer intimidation to complete write-ups because of the previous hostile environment and still being mentally drained from the way I was treated— in this, my management whom I previously had really admired and looked up to and HR really disappointed me when they failed to hear me out. I’m not a bullet point speaker, and in trying defend hard work with exception of a few who refuse to follow the rules inside the practice - I was suspended and  ultimately let go. I take full responsibility for my emotional response to continuously being in a hostile work environment while my leadership was refusing to hear me and acknowledge several things outside of what was solely bad during an unforeseen situation. Things could have gone in a different direction if communication was acceptable and heard from both sides- and if from the beginning LWD worked better with the provider and the PM on things regarding change that circumstantially created more problems even while being completely necessary for reporting and productivity of having a grasp of unscheduled treatment without digging through charts. I accomplished a lot of great things here, and while I’m sure that’s overlooked entirely, I do appreciate my time with the company- and I look forward to a better work life balance moving forward. 

Every office is different. It’s not impossible, just challenging. I am confident that it’s set up for the correct path moving forward, and any person stepping into the role I was in will have a better success and bond now that all the big changes have taken place already.

To be honest this place is absolutely terrible. They seem to neglect their assistants because they overload their schedule and are only money driven. They double book appointments and then expect employees to hustle and rush through procedures to accommodate more patients. I would never recommend working or going here for dental care. They even had an incident where employees have been injured and could have been exposed to disease and neglected to even care. I’ve noticed some employees seemed under the weather but still in the office because of fear of losing their job.  They don’t give time for lunch and don’t even care when you’re sick or have car trouble. If you like to have support and kindness or even common understanding that life happens don’t and I mean don’t work here. You will never be cared for. There is a major clicheness surrounding the doctors and assistants. The two dentists here are overworking their assistants and expect them to do everything without help even when short staffed. 

Overall I didn't hate working here but I didn't love it either. There were people who made coming to work a better experience. We got $3000 in dental benefits per year, which was nice. But the favoritism was extreme. Management would pick and choose who got what privileges; like some of us would be required to find coverage if we needed a day off, but others would be allowed to just come and go as they pleased without even clocking out. There was also a serious lack of encouragement and advancement. Someone could be willing and ready to learn a new task in an area that was lacking and management would just turn them away for no good reason. Pay wasn't really worth it for the amount of work that was expected and the verbal abuse from patients all day long. It's a decent place to get experience but not a good place to grow.

Depending on the office you work for, your daily work routine will be different. I learned that you can never trust a doctor or manager at this company by their words. Several employees are let go with no notice or false reasoning. Great clinical hours and time for patient proceedures. Too much responsibility for insurance placed on clinical staff. When issues discussed you will be branded as the odd man out. Was stated outright that a raise will not be given routinely.........longer time spent there and was informed that raises were never given.Ex: 20+ years with company, had to argue for $0.25 raise/hour. If you can be part of a herd mentality or make friends with the managers, you will likely be fine. Good stepping stone, not a forever office for people trying to expand their career.

This company's commitment to its employees is unparalleled to any other that I have worked for in my 15 years. They value me as an employee beyond my contributions to the company. Work-life balance is a constant priority and they place a large emphasis on both personal and professional goals.

Lightwave Dental wants its employees to succeed both in and outside of the office. Schedules are flexible and allow me to the time I need outside of work to take care of personal errands and hobbies. PTO and paid holidays are competitive and provide ample opportunity for travel and vacation.

This is definitely a company I plan to work with for years to come.

Honestly thought this would be a great company to work for.  If you have issues that you need help with, regional, HR, and COO are worthless.  Unless you are a corporate employee or a dentist, you do NOT matter.  Dentists that mistreat patients and employees don't matter to corporate.  The CEO seems to be a nice person but the company is all about the money and not the staff in the field.  Pay does not match your position.  They will work you to death, then add more.  It's unfortunate, I brought these issues to the appropriate people and was gaslighted.

PTO and medical insurance benefits seem to be decent. But lack of training, poor communication, micromanagement, constant stress, and an overwhelming workload seem to be the “core” values here.

Personal attitude is valued more than objectivity and professional performance. Employees are treated differently depending on their relationship with management, creating a clear lack of equality.

If you’re looking for opportunities to grow, a positive work environment, and to be appreciated and treated with respect, this place is not for you.

Just a waste of time and damaging to your mental health.

Since I became part of Lightwave Dental with Carolinas Dentist - Raeford, I enjoy coming to work and I have been able to grow with the company in a short period of time. The doctors and managers have been supportive and provide you with constructive feedback. The office staff is like a family and welcoming. We have the best technology and resources to provide with the best patient care. The company promotes quarterly team health event and last year we had an amazing Holiday Party. You get holiday pay, PTO, diversity holiday and amazing benefits (health, vision, 401k, dental…). Highly recommended!! 

I’ve had an incredible experience working at CarolinasDentist! From the moment I joined, I felt supported, valued, and empowered to grow. The company’s commitment to fostering a positive culture and supporting its team members is unmatched.

One of the standout aspects is the leadership team. They genuinely care about your professional and personal development, providing ample opportunities for mentorship, training, and career advancement. Whether you're just starting out or looking to take the next step in your career, CarolinasDentist is the place to be

What is the best part of working at the company?
The doctors are amazing, best dentist, however, the management is the worst, wicked and very inefficient. Run!!! 

What is the most stressful part about working at the company?
Dealing with the office manager and the leads especially the front lead, lazy and inefficient. 

What is the work environment and culture like at the company?
Very unfair, massive turnover of staff

What is a typical day like for you at the company?
Crazy busy, always staying late

Top Job Titles	Average Salary
Dental hygienist 105 salaries reported	$53.19 per hour
Dental assistant 104 salaries reported	$22.27 per hour
Dental office assistant 19 salaries reported	$18.68 per hour
Treatment coordinator 33 salaries reported	$20.77 per hour
Dental practice manager 22 salaries reported	$69,773 per year

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