forklift operator

order picker

truck driver

shipping and receiving clerk

warehouse associate

Lineage

During the interview, you get a decent look around of the area you'll be hired for. They typically conduct interviews while work is ongoing so they are pretty transparent about what to expect in the role you will be hired for. This brought me a lot of confidence in choosing Lineage.

As with most warehouses, you leave when the work is finished. You are scheduled for 40 hours weekly, 4 10 hour days, but there can be a heavy day that will require you to stay later than your assigned shift. 99% of the time, you finish the work before the end of your shift. If you are scheduled 4am-2:30pm, work is usually finished around 12:30pm, some days can be done by 10am. If the supervisor has nothing for you once cleaning is done and you want to leave, you can. Or if you want your hours and want to stay to help out, you can. This can create an amazing work/life balance for those who seek it.

During the first few weeks, you will likely hear people complaining about not having enough hours, which concerned me. But these are the same people who leave the second they can. There's always stuff to do. You can clean your area and help out cleaning other areas such as the dock or the cooler/freezer (wherever you are placed). You can also be asked to be cross trained for loading and help do that once you finished you're own work.

The work environment is USUALLY well balanced. People are assigned areas to work in for the day. You may even be moved from freezer to cooler or vice versa during the work day. Both areas are usually never too overcrowded and provide ample space to work. The dock can get pretty congested on busy days from all the product being staged to load and the traffic in-between. While you are provided gear such as Coats, hats, neck warmers, gloves, and snow pants, the freezer is very cold. Typically around 0 degrees. Lineage does not provide work boots so once hired, you will want to find a good pair of wool socks and boots for that environment. I can stay in there for several hours at a time without needing to get out, but it does get pretty cold. The cooler is moderate and a sweater and pants are sufficient.

Most of the management so far for me has been better than your average management team. The ones you will be working around have done your job. When people call out and it gets short staffed, they will actually join the team and work right alongside you if needed. I've seen the head supervisor get on a lift and work in the freezer for hours and I've seen him load trucks. These people know what it is like and it's refreshing to be under management that has been in your shoes instead of not having a clue. They are also super understanding about outside of work situations and provide plenty of paid sick time. You can talk to them anytime and I feel they are very friendly and easy to communicate with.

You get 2 breaks, a paid 20 minute break and a 25-30 minute unpaid lunch. That doesn't mean you aren't allowed to get out of the freezer and warm up for a few minutes when needed. You also need battery changes for the lift and that will get you out often too.

The employee culture has been my only issue as of now. Unfortunately there are guys that want a job but don't want to work. This can be extremely frustrating on heavy days when these people are your partners and are supposed to be working on the same assignment. It's common to see people take over an hour break. Going to break 30 minutes early and coming back 15 late. It's also common for people to step out several times between breaks for over half an hour. At the end of the day, you can find yourself doing over double the work resulting in you staying longer. The biggest issue is some of the people doing this are cross trained case pickers who are making double what you are to do the same job as you while doing a quarter of the work. There are fork drivers who are amazing workers, completing the work of 2 people, safely,  being paid much less. It's a big issue as management sees this and hasn't addressed the problem or made it fair. The required rate for forklift is 20 moves an hour but this is not applied as I have been in scenarios many times where my "partner" has only done 70 moves in +9 hours.

I wish those that are the great workers getting things done were seperated by recieving recognition and raises for working as hard as they do, this could encourage others to actually do their job and allow you to be much less irritated.

It really is a decent place to work and out of all past jobs, by far my favorite. I see myself being here for a long time. It's really just some of the other workers that make it feel negative because they get paid the same for less work. 

Most of the people here are solid. Understanding of newcomers, willing to help and welcome you to the team.


3 general managers in 2 years. My first day on the job they fired the general manager that hired me. The manager I reported to on my first day told me to quit. The other supervisor I would be working directly with told me not to bother him. An off-shift team member, a rail dock employee, several leads, and the weekend supervisor taught me the system and processes. 

The other supervisor that worked with me was fired several months later because he would randomly challenge employees to fights in between hiding in the bathroom or sexually harassing female team members. 

My boss did come around and started teaching me things after seeing how I handled running the shift by myself. We had a great relationship after. He accepted another role in the company.  

The first and third shift operation managers were always a big help and had my back. They were good men. The other supervisors did the best with what they had. It is a tough place to work. I miss joking around with them before or after my shift was over.   

The 2nd General Manager did a great job. Morale was up and detention fees were low and the business became profitable. They hired a new operation manager for my shift, promoted from within to fill a rail dock supervisor role, and a second supervisor for the shift. The building ran extremely well. That general manager was promoted within the company. 

The 3rd General Manager was awful. He ruined the business. The first meeting I attended with the new general manager he referred to the team members as animals. The make up of the building is like 90% Hispanic and Black. It made me uncomfortable that he would say that to us without knowing us. I did not like to do business with a 400 pound racist man that was always going to the gym with a purse and never lost a pound. He brought in temps from Philly. Did not care about quality. My operation manager transfered out of the building to get away from the sinking ship. I did my best to keep morale up. The rail supervisor quit after being overwork and under paid. They set him for failure. He tried his best and did not deserve that. 

When they operation manager job became open they did not post the job internally. They never gave me a shot. They did not view me as someone that could do the role. At that point I decided to seek employment else where. I did what I could to patch the holes that the general manager did to the ship. 

They hired kids right out of college to work in a freezer that had no life experience that could not relate to the employees on the floor. Several times I would have to come after leaving at midnight to return at 5:00AM to run the weekend so the new supervisor would not crash the operation. 

I told my co worker the other supervisor that I was leaving for another job. I begged him on my last day to find another job. I told him they do not care about you. I told him he was a good man and I was not leaving him in a good spot I knew it was bad. I begged him in the parking lot to find something else so he could enjoy his retirement riding motorcycles with his wife. 

After I left the covid-19 outbreak happened. Most of the warehouse got sick and my former coworker died from covid-19. I'm sorry for the team I left behind and I am sorry I did not help my coworker find another job. That is my biggest regret. 

The 2nd shift team members were loyal. Turnover was high on my shift with new team members but with team members over 6 months it was 0% turnover. 2nd shift inventory did a great job and she was the backbone of the operation. My trainer worked and tried to make things better. My leads were amazing. I am proud that I promoted a female to a lead role in the warehouse. 

Overall the job was awful but the job made me a better supervisor and person.

I'm a current full-time employee here and I'll tell it like it is.

Yes it is cold. 34 above down to - 20 Fahrenheit. There is a warm up room available that employees tend to abuse by staying in there for twenty minutes, going in right before break, coming back from break to go into the heat room, and otherwise spending more time than necessary in there. When you first start they will give you much more leeway about being in the heat room, because the cold takes getting used to. I myself spent a fair amount of time in there when I first started as a temporary Teammate through JMJ Talent. About two months in I was in the heat room minimally, unless I was working in our ice cream freezer. Now, almost eleven months later, I'm able to go break to break without needing the heat room. I still pop in there once a night to catch a breather, but I don't necessarily need to anymore. 

The hours are long, yes. At the worst, which I would say is around the winter holidays, you will be working 11 to 12 hour days 6 to 7 days a week. But once the holidays are done we're down to a five day work week, working ten hour shifts and occasionally getting out early. 

People complain about the pay. You may be getting paid 12 an hour, but the company is paying your staffing agency at least 15 an hour to have you there. That's more than I've ever been paid for an honest day's work. I played the temp game for several years, so I know the field. Once you get hired on (Which only requires you to show up reliably for three months straight, do your work as best you can without slacking off too much), your pay goes up significantly (I'm not saying by several dollars, but from the viewpoint of a raise, it is substantial), and then jumps a little more after you've been there full time for three months. 

Benefits include:
-Health Insurance through BCBS. 
-Paid sick leave
-Competitive vacation time
-Good dental
-Free pair of really good boots. They are Refrigiwear brand with 1000 grams of thinsulate insulation.

Also the longer you are there, and get some seniority, the better reach truck you can have access to. I started on what they call a dinosaur. Now I'm on one of the newer lifts because I've got seniority and I've proven I can get my work done. 

I won't go into much more detail here, but I will finish with a confirmation that management has gone through significant changes at the Hobart facility, but things seem to be steadying out. The current management team on the night shift includes a supervisor who started bottom of the barrel and worked his way up in less than a year. 

Also, a company can only hire what workers apply for the position. If the labor pool is full of people that just want this job for the money, they won't last. You have to want this job to keep it.

I was 1 of the 4 delivery drivers to kick off the new routes out of Chattanooga. I was sent to Illinois to do my training since there were no routes to train on in Chattanooga. My training was actually pretty decent and the people there were great, I truly thought I had picked a great company to work for. It all went downhill once I got back and started the route. The routes were late which wasn’t a surprise and not a huge deal as it was only a couple of hours and I got paid for it. Your pay there is by miles, stops, and cases but you can get paid for other things like waiting for your trailer fueling etc. There was a day my trailer showed up without a pallet jack, you deliver the food on pallets and stack it up so the restaurant staff can take it in. Then it was my trailer would be late with no two wheelers for the restaurant staff to use. The routes were not as described. I was told the routes would be 6-8 hrs 10 max. It’s a 4 day work week and my hours were actually 11, 13, 14, 8 (same route every week with same stops). It got to a point where 2 of the other drivers couldn’t get their deliveries done so their stops would be given to me and another driver and our pay was always messed up but especially when they would add stops to you. You had a time limit to make your stops in, if the restaurant was late or they were slow it was your fault and you couldn’t complain about them. However if you mess up anything and especially if the stop calls in on you it was a massive problem. The equipment from the trucks to the two wheelers were all new but all had problems, writing them up was a waste of time because they would never fix anything and would try to convince you to drive illegal equipment. Another huge problem with working in Chattanooga is your management is actually in Alabama and you never see them unless you’re a shuttle driver so they don’t care how they treat you because they’ll never have to face you. There is mold all in the trailers because they refuse to clean them, they stack pallets up to the ceiling and since the back door rolls up you have to get some boxes off of most of the pallets to get them out of the trailer, you need to be a very tall person to do this without dangerously climbing on something to get them down. They also will mix chemicals with food on occasion. The pay is good but not good enough to deal with them. You can take this review as I’m just complaining just to complain but to drive my point home, 3 out of 4 delivery drivers for chatt have left not to mention how many others as the warehouse in Alabama serves the southeast region, there was 2 and coming upon 3 COMPLETE turnovers in warehouse staff, including many other staff. To make those points worse I only worked there for 3 months. This review could’ve been longer but you get the jist. Only giving two stars because of the pay.

I want to explain fully about the pro's and con's of this company:

Pros: Guaranteed overtime, if you want the hours, it's there. The order fillers can make up to $6 incentive which is great for all of the heavy lifting that they have to do for hours and hours everyday. Company BBQ's usually have great food, the bonus checks are decent monthly, the company benefits are great. I personally have Kaiser and Metlife and i'm happy with both. If you show up to work and do your job everyday then you won't have to worry about getting terminated, so good job security and it is a good experience gainer, a lot to learn about which will benefit if you try to move on to another company. 

Cons: The upper management take forever to get new hires. All shipping and receiving shifts are understaffed for the workload that we receive on a daily/nightly basis, even though management claim that we are fully staffed which is unbelievable. We work anywhere from 12-15 hours a day on the regular and they mandate us to give up 1 off day to help the other crew. Management pick their favorites which kills the morale of the team, the order filling is ridiculous. The QA team don't make it easy for the order fillers to grab the cases from each slot because 68% of the produce pallets are 6 1/2 - 7 1/2 feet tall and QA won't adjust the ti-hi for those tall pallets and management expect us to level pick, the pay is very disappointing. They start you off at $10 an hour with a .75 cent night shift differential and you have to work in cold conditions 31 degrees and under without extra pay which is very alarming for people that have worked for cold storage's before so this job should start off at $13.50 that's MHO. If you get a work related injury, they are quick to say it was an unsafe act. 2 of those within a year and you are terminated. Last but not least, THEY ARE PENNY PINCHERS! They do not like to invest money into the things that they really need: New hires, proper refrigerator/freezer gear that isn't torn or damaged- beanies, neck gators, better gloves and the pallet jacks run very poorly. They will work the heck out of you to where you are so exhausted but they expect you to be at 100% with your production. 

If you desperately need a job, then apply here. If you are currently working and trying to find a better paying job, then please stay clear away from this place. I'm currently working here, but i'm currently looking for a new job/transition as we speak. If this company would pay better and give fatter raises, then the employee morale would be better and the hire/fire ratio would fluctuate dramatically. 

this is a very harsh company to work for they do not care about family if you had a family member dying they would not let you leave and if you did leave they would threaten your job securityyou hardly ever get any days off or time to be with your family this job is the type of job if you want to make money there is money to make but if you want to have a life you will never have a life working for this company the management is very poor and they stay in their office all day and only come out to boss people around and talk to their favorite people they will write you up for almost anything at this company HR plays favorites with the managers to so anything the matter just tell them they will hold against you they hold many grudges at this company so make sure you stay on the right side of management and kiss but basicallyI worked here for almost 6 months and every day I hated this company more more just wanted to quit when I did end up leaving the company they never gave me my raise that they were supposed to give me a raiseand they said they would give me back pay but they screwed me out of thatif you ever go on a interview for this place they will definitely try to sell you a dream and tell you how great the job is once you get started you will hate the company trust me I've been there done thatI would not recommend this job to my worst enemies or anyone this is a terrible company to work forunless you like working 6 days a week or sometimes 5 days a week 15 to 16 hour days with hardly any sleepand as for management half of management is very young the supervisor for shipping is only 23 the supervisor for receiving is 24 and they always disappear for hours at a time to smoke weed then hid I n their office for the rest of the nightit is also a very dangerous company to work for they do not in for safety people crash into you on 210 pallet jacks and forklift and you also see people on forklift spending donuts almost tipping them over and management just laugh it off so if you like having all your limbs and body parts intact I would not recommend working here cuz they do not give a care if you get hurtI've seen people crashing other people and them get hurt and still nobody gets in trouble nobody gets drug tested for it because they are favorites of management and they are allowed to get away with it I've also witnessed the Operations Manager catching someone drunk on the job and tell him don't do it again just get back to work so what does that tell you about this company

First of all, if you're an experienced selector, you can make a couple Grand a week with these hours. Some people make $30+ an hour here. That's literally the only good thing about it. 

Management is the most uneducated, favoritism showing, lying bunch of vessels I've ever seen in my entire life. You ask them a question, that you may know the answer to already, they will have no problem lying to your face. There is a supervisor here that does absolutely nothing all day, and probably makes 60k a year. Yes, he does absolutely NOTHING. He's a condescending, worthless, disgusting person. He's always making remarks to the pickers about the younger women that work there, and he's old enough to be their grandfather. Nobody in corporate cares. The WM is OKAY, but you can't trust him either. If you are a good picker, and you have an emergency, or get injured and need to leave, your job WILL be threatened. The harder you work, the more you get treated like a slave, a dog, and a piece of garbage. 

The training for these new people they keep hiring, is a complete joke. They tell them what to do to pick, and into the shark infested water they go. They end up picking slow, in the middle of every aisle, and if you're a selector, you know how annoying that is. They need more lift drivers, and management needs to learn how to adjust the schedule. Two of the busiest days, have the most people off. Since I've been here, no changes have been made to fix this problem. 

The place is a death trap. The late GM that just got fired for being a useless tool(idk how the rest of them are still employed) kept making a big deal about music(headphones), but people are picking in sneakers, the equipment is complete garbage now, the dock is a death trap, some selectors are complete lazy sacks of you know what, and people come to work on all kinds of stuff.  

They give you a rate to pick at, depending on where you're picking. A bunch of people aren't hitting rate in the dry area, and none of them have been fired for that, even though that's why we were working 20 hour days. Yes I'm being serious...we worked many of those. You got a guy in the freezer, who's best buds with the main manager, and he picks 1500 cases in a 15 hour shift. That's 100 cases an hour, when the freezer rate is 190-195 cases an hour. He still works there. 

This place is only good if you need some cash, but 2 years is the max I would suggest for you young cats that wanna good paying job. Until this trash management is replaced, it's a no fly zone.

You’re required to work a weekend, it’s part of the schedule. You work 4/10’s either Sunday - Wednesday or Wednesday - Saturday. Most people call off weekends so if you actually go to work, be prepared to work 12-16 hours depending on work load. If you like a good work/life balance I definitely do not recommend. On the plus side, if you love money and don’t really care about the time you spend with family and friends, definitely apply for the picker/picking positions. Incentives pay amazingly as long as you are picking at the required percentiles. Pickers consistently offered OT in the form of second lunches and staying longer on regularly scheduled days or offered an extra day. If you take an extra day you will be required to stay the full 10+ hours or until workload is done. Supervisors are usually really understanding and nice but some do try to guilt trip you into staying. Have been there less than a year and have witness or heard of over 10 injuries or so from people who are just trying to get the incentives. The people/coworkers/culture is amazing. Everyone helps each other out, the trainers are always helping and some of the leads do a good job! Other leads just walk around and talk to associates, distract them and just kind of do their own thing. Managers are super nice but not very trustworthy. When you ask supervisors questions they do their best to answer but if it’s something only managers can help with, they usually just give you the run around and toss you back and forth to each other because no one wants to deal with you. If you are from Cali and not use to the cold, this job will be super hard especially if you have to go in the freezer. The company will provide proper gear to be in the freezer but it still gets really cold. I know forklift operators who only worked there for a couple of months and devolved arthritis or joint problems because of the cold temperatures. You will get sick easily by being in the freezer then going outside to the heat. Leads do their best to alternate one day in the freezer and one day out but there’s associates who don’t go in the freezer at all. Definitely a lot of favoritism even with pickers only picking certain aisles to make their numbers sky rocket.

What is the best part of working at the company?
Being in the position I was, I had relatively wide open freedom of job, so long as what was expected was complete snd i found what was expected to be incredibly easy. Benefits are fairly decent as well.

What is the most stressful part about working at the company?
At times, management can expect increasingly more and more from you, especially due to short handed staffing and poor decision making on their parts. And their idea of thanks, is usually food from a place their GM prefers and rarely takes account of people dietary eating restrictions. 

What is the work environment and culture like at the company?
Their tends to be a severe amount t of favoritism. And youre either just in or out. Nothing you say or do will change that. If you try to change perception by increased workload and efficiency, congrats......all you did was earn yourself more work, for the same expected wage permenantly. The favoritism goes hand-in-hand when it comes to promotions as well. They will 100% make sure all their friends are in positions they want first people back filling with any other their family members who are looking for jobs, then if there is still availability, you MIGHT have a chance. 

What is a typical day like for you at the company?
Came in, checked and replied to all the emails about break downs from overnight. Scheduled work to be done for the techs. Printed out all open work orders for the techs and sorted them into their individual bins along with and applicable inspection paperwork. Ordered or went to the store for any needed parts/materials needed for work to be done. Did a lap around the facility to check on everything, deliveries in main lobby. Checked in with management in main office to see if any help was needed. Corresponded with the FMM, RMM for any additional work or help needed. Assisted the Maintenance POD team on development and maintenance or the newest version of Maintenance while planning the shift of each facility to the new version. Also acted as a first line of contact/support nationally for any facility needing assistance on eMaint. Also assisted as a defacto Regional Maintenance Planner, assisting all sites in Eastern PA with everything from parts ordering, to emaintenance, to PMS and Compliance.

Pros:
Coworkers are the best part of the job. Across all shifts, most employees are friendly, hardworking, and supportive. It’s easy to build good relationships, and there is a strong sense of camaraderie in the warehouse.

Cons:
Management is highly inconsistent between shifts, and this has a major impact on the work environment. While some supervisors are reasonable and approachable, others create a very difficult and stressful atmosphere.

Third shift management is a frequent concern among employees. There are ongoing complaints about lack of professionalism, poor communication, and limited presence on the floor. Many employees feel that expectations are enforced unevenly, with strict rules applied without clear guidance or support. This has led to frustration and low morale on that shift.

Across the warehouse, the job is extremely physically demanding, especially in freezer conditions (-4 to 0 degrees). Despite this, production expectations are very high, and it can be difficult to consistently meet required numbers without working at an unsustainable pace. Small mistakes or minor delays can quickly result in falling below standard.

The workplace is also heavily time-tracked, with strict limits on nearly every activity. Even necessary breaks, such as warming up from freezer conditions, are tightly controlled. Going over time on tasks can lead to write-ups, and the overall system can feel overly punitive rather than supportive.

There are many rules and categories of write-ups, and employees often feel that discipline is enforced more strictly than support or development.

Advice to Management:
Address ongoing concerns about third shift leadership, particularly around professionalism, communication, and engagement on the floor. Creating more consistency across all shifts would significantly improve the work environment.

Reevaluate production expectations and strict time policies, especially given the extreme working conditions. A more balanced approach between performance and employee well-being would likely improve both morale and retention.

Top Job Titles	Average Salary
Forklift operator 8 salaries reported	$17.64 per hour
Order picker 31 salaries reported	$25.36 per hour
Truck driver 343 salaries reported	$1,639 per week
Shipping and receiving clerk 13 salaries reported	$22.64 per hour
Warehouse associate 15 salaries reported	$18.92 per hour

Working at Lineage: Company Overview and Reviews

Lineage

Lineage Ratings

Popular jobs at Lineage

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected