business development representative

customer success specialist

Linxup

It’s so unfortunate because I wanted to really like this company, coworkers are great, the products are pretty cool, and the overall attitude of the company is great. But oh my goodness they are grinding people down into the ground and right out the door with the amount of work they continuously pile on. Understaffed is an understatement They expect phone reps to answer the never ending stream of incoming calls (customer WILL be on hold for hours just to ask a simple question and then get told they need to be transferred) it’s a legit disaster.. reps will be given 30 seconds in between calls and bathroom breaks are monitored like it’s pre-school. Ridiculous ridiculous ridiculous. 

Treat employees like adults, hire more people and do it quick because I can guarantee that word is getting out about how horrible customer service is. And please pay more than a few dollars over minimum wage, no wonder turn over is so high 

Since I've started at Linxup it has been very refreshing compared to my previous sales roles in just how many tools you have at your disposal. Management is very knowledgeable in helping you succeed and get better, other BDR's are always available to give advice, and it's been huge for me learning to be a better salesman. Work life balance is good - unlimited PTO and they're very understanding when it comes to things coming up in your schedule (personal, etc.). The work is hard and definitely not for everyone, but is very fulfilling and would recommend to anyone that wants to be part of a team culture and has a drive to succeed  and is okay with putting yourself out there and falling on your face in the process sometimes.

Support department is ran like a three ring circus. Support department would get roughly over 500 calls per day- When you had bare minimum reps answering as many phone calls as they could possibly answer and still have calls waiting. That is a good sign you should go from 20-25 support reps to 40-50 reps. My direct supervisor was supportive and very helpful. Anything beyond that was a total mess- Leadership did not care about reps personal needs or feelings towards how things were going. They just wanted to meet their department goals for their monthly bonus checks


Leadership is amazing! I have been with Linxup for 3 years and so far the management is the best at leading and making sure everyone wins. I have worked at other sales organizations and it was very stressful and toxic leadership. Linxup is by far the best company I have worked at. If you are looking for a great company to start with and grow with, Linxup is the best option. 

Convenience—that’s about the only positive. At Linxup, extra work goes uncompensated, and transparency is nearly nonexistent. Process changes aren’t communicated unless you specifically ask, and if you bring up concerns about fair pay, you risk being reprimanded. They lure people in with false promises and deliver disappointment. Management plays favorites, rewarding who they like rather than who performs well. Overall, this is a toxic work environment, and it’s unlikely you’ll find satisfaction working here.


I just surpassed 3 years here with Linxup GPS and counting. This opportunity has set me up for more success than I could have ever imagined. In under 3 years I was promoted 4 times. I have created many friends from within and love the culture and environment. The hybrid role greatly helps me in my work life balance. I fell into sales by coincidence but Linxup has streamlined my success in Sales and now no looking back.

This company is ok I don't like the fact that I had an issue where I needed to be out due to medical reasons and rather then them letting come back to work they let me go and said I was not rehirable. I didn't find it fair. The pay is ok but they do over load you with work more then what you should be doing, and training isn't the best you either sink or swim. 

Great Management, Great place to work, Decent pay. For the cons : The training is not as good, but everyone is willing to help, product release training is getting better but mainly they give you the material and you just have to read through it. The products we provide support for are not perfect since they are like cell phones and 
 cell phones reception is not perfect.

They do not care about employee advancement or loyalty. They did not care how long I had been with the company, or how many clients I had personally brought in. There were people getting hired for positions that should have gone to people already within the company, but instead went to friends of the HR manager or friends of the 'C' levels. Would not recommend working at this company to anyone with self-respect.

The office at the time was small and the company had no processes or training in place for new hires.  Promises made by management were not upheld due to what can only be deduced as temporary amnesia by said manager(s).  Loss of faith in management was the reason for my departure.

Top Job Titles	Average Salary
Business development representative 1 salary reported	$57,500 per year
Customer success specialist 1 salary reported	$58,518 per year

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