systems administrator

data center technician

general ledger accountant

support technician

software engineer

Liquid Web

Overall, this is a good company to work for as it is generally a really down-to-earth & friendly environment.  I really enjoyed my time here and got to spread my wings by having a large amount of autonomy and responsibility. I learned more in my first year here, than I have in any other year in business.

For me, once my leader left for another opportunity, I came to the realization that it was him, rather than the company, that got me excited to come to work and give it my all every day.

There is a lot of opportunity if you find yourself in the right role under the right leader here but it is important to note that this is a company held by private equity, and has been for 3+ years.  That comes with its own set of pros and cons but the one thing that I think is worth mentioning is that I never believed we were building something for the mid-term, let alone the long-term.

Every company, leadership team, and employees have their pros and cons as does Liquid Web.  With that being said, there aren't any glaring cons, nor pros that are worth calling out.

What is the best part of working at the company?
Initially, the people were great. But over the course of time much of the good talent departed for better opportunities, because the management team is so completely awful.

What is the most stressful part about working at the company?
Working for a VP level employee that was probably one of the most narcissistic bullies I’ve encountered in my career.

What is the work environment and culture like at the company?
Again, initially the culture was great, but over time it became quite toxic due to several acquisitions and the lack of leadership from the C suite, and nonstop politics.

What is a typical day like for you at the company?
Leading an under skilled and undermanned team, to deliver an extremely complex cloud product. It wasn’t great.

Management beats to their own drum. There are supervisors there with repeat offenses that would not last in any other company with a solid HR dept, but they persist here. As long you you know stuff, you are secure in your position. Those with more knowledge are allowed to be unapproachable and confrontational, and even are permitted to use their knowledge as weapon against you. I say permitted because despite these individuals being complained about on a regular basis, they still have jobs. Management here is dreadful and very reactive, not proactive

Free food is nice (when it is edible), free drinks too. Environment is really not bad at all. No reason to take your work home with you, usually. Salary is not commensurate with the rest of the industry, but free health care is THE best part of this job.

The starting pay was better than retail, but not much.  There seemed to be a focus on hitting your numbers rather than solving problems, the philosophy seems to be throwing as many techs at a problem eventually happening upon the one who has a solution, be it knowledge of a quirk in cPanel (they're a cPanel shop, the main source of the company's issues), or knowledge of navigating the intricacies of extracting a host's IP from the black lists because they'd been spamming.

There is a real comradery among the technicians, but the supervisors are definitely cliquey, and if you're not in that clique, woe be to you.

There is no tiered support, much to the chagrin of customers with issues, but there are "unofficial" upper tiered techs, who take on more troublesome issues.

they are laying everybody off and your expected to pick up the slack when they lay off your coworkers. ever since the new leadership was introduced, the company is all about cliques. the new leadership is a DUDEBRO who brought in all his favorite team members and then fired all the loyal employees. they claimed revenue, but with new acquisitions and new leadership, it's funny how the revenue stream is only important when it comes to laying people off. how much do you think DUDEBRO cut his salary? advice, quit trying to be cool and hip and do your job

customers are extremely unhappy with the new outlook and it is definitely starting to show the cracks. outlook for this company is poor

The job was amazing when I started 8.5 years ago.  I bragged to everyone and encouraged anyone I though could do it to apply.  It hardly seemed like work.  I'd go in early because there was air conditioning and clock in if there was work to be done.
The place could not have continued the way it was.  Things had to change.
At present, we've moved through all of the changes that needed to be made and moved on to changes that really didn't need to be made.  My job now includes sales under the guise of getting customers what they need.
The pay didn't matter so much when the job was fun.  Now that it's a job it still pays the same.  If I'm going to work for a living then I should get paid.
Still a good start to a Linux-based career path

I was stunned by the toxicity of the culture here. So much office politics. Senior level marketing leadership is so out of touch with best practices and process that they frequently set up their team members to fail, only to run them all under the bus when the campaign they engineered inevitably failed. Leadership refused to accept any input, didn't track any of their KPIs (with good reason I'd imagine), and strategic execution was a disaster. I left this job feeling incredulous that anyone had made it to a senior level leadership position with so little understanding of how to do their own job, and ultimately, it was their teams that took the heat for their ineptitudes.

If you are good at your job you will be abused, overworked and undervalued, if you are bad at your job, you will be ignored, until you upset management with your under performance.  IF you can play the game, you will excel.  Management really doesn't care about the staff they only care about the customers, that pay big money, and will change policy to keep them happy.  Most Management are people that can play the game, and make higher management feel good about their incompetence.  IF they can't play the game or try and correct upper management, they are usually gone shortly after.

I loved this job because it catered to my enjoyment of learning while providing a challenge! The people were amazing to work with, completely supportive and helpful, I mean it was in the job title; Heroic Support. They require a specific pace that you work at which can seem overwhelming, however if you are up for a challenge and know the ins and outs of Linux, Plesk, CPanel, SQL and other database management software, this is totally the job for you!

Relaxed atmosphere, not too much micro-mangement
Not much emphasis on thorough training
Fair number of managers but lack of authentic leadership
Typical 8-9 workday, decent office downtown
Parking is free but you have to walk about a 1/2 mile to the building.
Fun culture and people. Ping-pong table and BBQ's. Casual dress
Great benefits
Low commission pay, sometimes unrealistic quotas
Hour lunches, but be prepared to bring your own meal or pay to eat downtown everyday...not enough time to walk to car, drive somewhere, eat and then walk back to office.

Top Job Titles	Average Salary
Systems administrator 5 salaries reported	$52,000 per year
Data center technician 3 salaries reported	$21.83 per hour
General ledger accountant 6 salaries reported	$72,500 per year
Support technician 3 salaries reported	$20.33 per hour
Software engineer 3 salaries reported	$103,333 per year

Working at Liquid Web: Company Overview and Reviews

Liquid Web

Liquid Web Ratings

Popular jobs at Liquid Web

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected