maintenance technician

leasing agent

maintenance supervisor

property manager

assistant manager

Living Well Homes

I worked for Living Well Homes and found that the company has a very process-driven operational structure that may not be the best fit for every management style.

There is a strong emphasis on administrative procedures, reporting, audits, and documentation. At times, the workload associated with these processes made it challenging to focus on the day-to-day aspects of property management and resident experience.

Many tasks involve multiple steps, approvals, and detailed formatting requirements. For example, accounting reconciliations, unit turn documentation, and reporting often require significant follow-up and frequent updates. Some processes also felt repetitive due to adjustments needing to be made after vendor invoices or updated information were received.

Communication within the organization is highly structured, with leadership frequently included on emails and operational discussions. While this approach is intended to promote transparency and oversight, it can sometimes create added pressure and slow down decision-making.

The company also places a heavy focus on compliance, audits, and training, which may appeal to individuals who prefer highly detailed systems and closely monitored workflows. However, employees looking for a more autonomous or streamlined management environment may find the structure challenging.

In my experience, there were times when policy enforcement and leadership approaches felt inconsistent depending on the situation. While I personally was never formally written up, I did feel the culture could become stressful once concerns or performance issues were introduced.

Overall, Living Well Homes may be a good fit for individuals who thrive in a highly process-oriented and compliance-focused environment. For me personally, I realized fairly quickly that it was not the right long-term fit for my management style.

Living Well Homes is a family owned and operated business that is run off of emotions.  The amount of gossip from the corporate office in another country to on site teams is mind blowing.  This is a company that is a good stepping stone if you are looking for title or promotion but understand the bills won't get paid, you will be taken advantage of, you will at minimum once a week have someone on the phone or in person crying to you and telling you how they just can't take it anymore just to stick it out because they feel like if they leave they don't know what else is out there.  You will constantly be told how amazing Living Well is, and why they're the best - but it's all fantasy talk and great pep to keep you scared of ever looking anywhere else.  It's very stockholm-esque. Do yourself a favor - if you're looking to make a change and are interested in Living Well, talk to your vendors, talk to your industry contacts, ask around, get some real feedback.  They sell a beautiful picture, but when you're walking on that grass you'll find it was just a really good photoshop.

I was hired as a Property Manager, but I was never allowed to do anything and/or help residents without having to answer a 100+ questions on why I was trying to help the resident. Also, good luck getting upper management to answer emails to get something approved, you would think that as a manager they would want you to make decisions to help the residents and be able to provide the "best" customer service however, that is not how LWH looks at it. I understand that there is limits and budgets however when you become afraid to submit invoices due to small amounts and have to explain why you fixed a toilet or door or anything for that matter is called "micromanaging" which is not a good work environment. And one last thing I never saw a budget comparison to see if I was making money, losing money, or even see how the property was doing which as a manager, how was I to do my job if i was missing one of the most important tools, to see how we were doing year over year.

If you like to be intimidated, micromanaged, and taken advantage of, this is the perfect job for you. The new Director of Property Management and her assistant make promises of support and empowerment-but don't be fooled.   They will tag-team you and tear you to shreds in a hot minute if you so much as ask for help. You will leave work crying on a regular basis and wake up every morning dreading work. These two people are running off team members left and right. Current employees are frantically searching for new jobs. No one wants to work here. 
Please do your research and ask around before accepting a position with this company. There are plenty of disgruntled current and ex-employees that will be happy to share what their experience has been like. 

The Properties are ghetto. It was was like walking on egg shells. Corporate is a joke. They do not take care of their employees but do have favoritism. This company has been the worst company I've worked with so far. They do not pay overtime but expect you to do a million things at once and leave when the office closes. Properties are extremely busy and understaffed. No one knows what the heck they are doing. They do not appreciate hard work. If they paid overtime and recognized your hard work, the job would be worth it. A lot of unhappy residents, more or so because the properties are ghetto and ghetto residents reside in the apartments. The maintenance staff did horrible turns and work orders were done half a**.

If you are looking for a quick buck or a quick promotion, go for it. They promote anyone as quickly as they can because they are so desperate for staff. Turn over is ridiculous here, the seasoned community managers leave because the company is so disorganized and corrupt. They lie to the staff, they approve things on the sly and then if there is no paper trail they say they never approved it so you take the fall. The assistant managers most of them do not know what they are doing. They purchase properties quickly but then are not able to run them properly. This is a horrible company!

What is the best part of working at the company?
The pay was probably the only best thing

What is the most stressful part about working at the company?
Working for a community manager at two different locations who are horrible at their job however they don’t get fired just promoted. Corporate office acts like they are scared to communicate with each other. Seems like no body knows what they are doing. 

What is the work environment and culture like at the company?
lol my manager didn’t even try to train me. Yet she was promoted.

I'm responsible for advertising vacancies, accepting application from would-be tenant, and negotiating the terms of a contract with them. Once potential renters have been identified, me my self will typically meet these individuals to see if they are a good fit for the property owner. Ones of the things that is normally done is to ask the candidates to fill out an application and provide references for her  or him to contact, This could also involve performing a credit check and background screening, especially if the application is for renting an apartment.

This company is awesome to work for. I can tell you that from my two years of working here it is a fast-paced company, and we still thrive on making sure that our residents feel welcomed and just like our name says Living Well Homes, that they do just that. We have taken over properties and we have been astonishing residents on the way we do things, our professionalism, our motivation, and our understanding of situations that they had been dealing with. I personally love this company and will continue to work for this company that I can now call friends and family.

My favorite part of this company would be the sense of community. I came to this company from a very large corporation where I felt like a number, not a valued employee. At Living Well Homes we can easily communicate with our corporate team from the property level which is very helpful in some cases! They do not make you feel like a number. There are resources in place to refer to on your own if you have a question about a procedure or you can reach out to another employee for help. Living Well Homes is quickly expanding and being part of that process is fun.

Top Job Titles	Average Salary
Maintenance technician 30 salaries reported	$21.38 per hour
Leasing agent 29 salaries reported	$17.90 per hour
Maintenance supervisor 9 salaries reported	$29.17 per hour
Property manager 9 salaries reported	$61,500 per year
Assistant manager 4 salaries reported	$21.75 per hour

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