busser

server

cashier

line cook

grill cook

Local Favorite Restaurants, LLC.

This restuarant is just like any other, with the exception that it's inside of a Winstar Casino, so during special events the entire casino would be packed. So things can get a bit crazy. Every employee; the servers, bussers, hostesses, managers, cooks, everyone loved each other. We didnt always know each other's names, until after chatting with them for the fifth time. But we always would lift each others spirits. When the going would get rough, we would look at the brightside of our shifts, like drunk customers getting food they would send back without touching, so we could nibble on something in the middle of a rush, and then how we would all pretty much only get a taste just so others could eat too. Sometimes there is drama, just like every other job, but it's easy to stay out of it if you stay in your lane.

I was one of the first employees to work at this location, being part of the team that was involved in the opening of the restaurant. At the time, it was still a new store with all the new store problems that just didn't seem to get better. Even with getting the chance to be a shift manager, I was still not given the proper respect from my fellow co-workers as well as my managers. However, even with my bed experience working there, I would still recommend it due to the fact that the managers that were there while I was are now long gone. I'm hoping they have got everything under control now, because in all honesty, I loved working there. Sure it had it's ups and downs, but I had a blast the majority of the time.

My day begins with setting up the bar for business, tend bar in addition to taking care of guests to ensure satisfaction. If I am not tending bar I also server on the floor. I maintain my section throughout my shift and focus on guest relations and good service. I am respectful of my management team and strive to do the best job I can. I always give a 100% with any task at hand. My most enjoyable part of my job is taking care of people and making their experience memorable while at Snuffer's. I wouldn't say there is a hard part of my job but it can be trying at time and among other things stressful, but I will always maintain my professionalism to ensure the guests' have a great experience.

The most difficult part of this job is the work schedule. Its ok to be slightly flexible, but one can not be called in to work during hours not listed when first applying, nor constantly changing work schedule at last minute. The management is decent, but difficult for all other employees to meet manager needs, since he is always setting different standards, so it makes it nearly impossible to meet.  The overall work experience is not too bad, I have learned to cook way more than I previously knew. Not a whole lot is enjoyable about the job, besides friendly staff.

I was part of the crew that helping open the new location in S. Arlington Highlands. At the time, a typical work day began with setting up the tables, bar, and kitchen for the day. It was/is a very fast paced job at times. With it being a newly opened location, there were days when you never sat down and days when nearly everyone was sent home for being so slow. The management needed a lot of work, with multiple people coming and going. The hardest part of the job was trying to make the customers happy if something went wrong. The most enjoyable part of the job was meeting all the interesting people that came in to dine as well as meeting the people you work with.

The 2 managers that were staffed, had their hands full. As a result, they just seemed a little stretched thin. A person who handled marketing would have been of great value to this management team.The food was typical Tex-Mex but it was the service that set us apart from the usual Mexican restaurant. Low volume I believe was of an oversaturation of the market. With no real effort to distinguish oneself, this concept will continue to fall short of it's full potential.

El Fenix is a place that makes you feel comfortable, because the environment there is so good. The people there are really nice and helpful when i started off. Management was where alot of the problems started though. Workers and myself would complain about how management took care of buisness. They were very inconsistent with schedules and pay. Sometime they would work us over time but we would not get the hours paid. Overall the place was a nice place to work, it had its problems but nothing major.

Worked here for three months. Terminated for "performance" HR decided. My job was fine until one week of working with new "management". I made good money because I was a good server. Drinks don't come out on time. Kitchen runs behind sometimes. Its easy to blame the server. They take the term "at will employment " to a new low. If you got bills, rent , kids , or car payments tread carefully. The co workers are great for the most part. But if they personally don't like you they will get rid of you. Your job does not matter to them. A restaurant is a team effort. Totally unfair practices... :'(

I've worked for Snuffer's for many years. It's like a family and everyone took care of each other. The money is good is you are willing to work hard, otherwise don't bother or you won't last long. I always loved the food and so do the guests. I'd recommend working at Snuffer's if your looking for a good, flexible place to work where you can make more than most other places (and where jeans and a T-shirt)..  Recommend that you eat there first to get the feel of the place.  It's not like other restaurants.

1. A typical day at work would be seating people at their tables, dealing with the complaints, being cashier and taking peoples to-go orders.
2. I learned what customer service was.
3. Management was not active only when they were recieving the complaints they were out of their office.
4. Coworkers were tolerable to work with. Management was not too in control and there was always coworkers telling each other what to do which made it very irritating to work.
5. The hardest part of the job was having to deal with the rude customers and management.

Top Job Titles	Average Salary
Busser 12 salaries reported	$12.50 per hour
Server 4 salaries reported	$17.50 per hour
Cashier 8 salaries reported	$11.38 per hour
Line cook 9 salaries reported	$14.17 per hour
Grill cook 10 salaries reported	$16.50 per hour

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