sales trainer

title specialist

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sales representative entry level

Location Services

I had the pleasure of working with Location Services LLC as a client for several years during my previous employment at an advertising agency. My experience with them as a client was outstanding, so I was thrilled to join their team and witness their excellence firsthand from within the organization.

At Location Services LLC, the work environment is collaborative, supportive, and dynamic. The leadership team is genuinely invested in employee growth and development, providing ample opportunities for professional advancement and learning. The company's commitment to innovation and excellence is evident in every project and initiative.

One of the standout aspects of Location Services LLC is the culture of respect and teamwork. Colleagues are not just co-workers but mentors and friends who are always willing to lend a hand and share their knowledge. This camaraderie fosters a positive and motivating workplace where everyone is encouraged to contribute their best.

Additionally, the company's dedication to client satisfaction is unwavering. Having seen both sides—as a client and now an employee—I can confidently say that Location Services LLC goes above and beyond to deliver exceptional service and build strong, lasting relationships with its clients.

Overall, Location Services LLC is a fantastic place to work. It’s a company that values its employees, nurtures talent, and continuously strives for excellence. I highly recommend it to anyone looking for a rewarding and fulfilling career.

There is no work/life balance with LS, they only provide 3 hours of PTO per 80 hours of work completed. It takes a month and a half to gain one day of PTO. If you have to use the PTO like most people do and are under a year of employment you will have no options if you get sick and need to go see a doctor as they do not accept doctors notes. You will still be penalized for missing work. The took away the bonuses one of the only things that make the job even worth keeping. Management is in need of a serious revamp most of them can’t even remember how to pronounce your name properly better yet do a decent job at leadership. Senior leadership does not care about its employees. Managers will talk about you behind your back if you need to take fmla or leave. I have heard statements from management and HR like “you can’t mess with Jerry’s favorites and get away with it” after someone spoke up about inappropriate conduct from a manager. They will retaliate against you if you “cross them”. Nothing happens if reported to HR as they are all in it together. They will try to put as much work on your plate as possible with NO clear training and then write you up once you make a mistake. I wouldn’t even recommended this job for entry level. They need  a business consultant very bad to look at the company as a whole and fill gaps. Location Services is simply a layover job, do not plan to have a career with them this job is a stepping stone only, It’s a dead end job.

What is the best part of working at the company?
The best part about working here is definitely the people. Everyone is supportive, collaborative, and genuinely great to work with. It makes a huge difference to be part of a team where you feel valued and enjoy the day-to-day interactions.

What is the most stressful part about working at the company?
A stressful part of working in this industry is managing the pressure that comes from being the middleman between banks and repossession agents. You're balancing the expectations and timelines of both sides, often dealing with urgent situations or sensitive cases. It requires strong communication and problem-solving skills to keep everything moving smoothly.

What is the work environment and culture like at the company?
The work environment is fast-paced and focused, but also supportive. There’s a strong sense of teamwork and communication, which helps everyone stay on the same page. The culture encourages accountability, but there’s also room for humor and connection, which makes a big difference day-to-day.

What is a typical day like for you at the company?
My role involves handling communication through calls and emails, addressing any challenges or questions from agents, and recruiting new agents to ensure proper coverage in my assigned region.

I came into the company when they first opened in Ann Arbor. It was a new company with a lot of figuring it out together culture happening. Money is there to make, you really just have to learn the technologies and systems well and put in a full day of brain power and keep up your mental endurance. Recently things have become more concerning when they start slashing incentives, and commission... that seems like a perfect way to get rid of good hard working talent.... Stop trying to save money by taking it away from the people at the bottom who are the ones actually bringing in  your revenue. if you have to cut costs you can cut it at the top, as I quite honestly don't fully understand what a lot of the managers do on a day to day bases, a lot of them seem clueless on how to use our systems and where the improvements need to happen. They make changes that disrupt and set things back a lot and call it "streamlining". Sometimes keeping old legacy companies separate and giving them the room to work how thye  used to work is better.

Great diversity. Good pay, but not nearly enough for the treatment. Management's leadership has been a big problem with conducting employee's treatment, and movitation. There was a lot of talk down to employees for lack of performance durning meetings. These employees were putting in 10 hours of work, five days a week for several weeks and still feeling as if work was never caught of due to the lack of help. Instead of lifting the employees to achieve a higher goal for the team, they were told everyday how much they failed. The stress of it all was taken home, and the anxiety of feeling inadequate from upper management and department managers who constantly took calls away from their desk, several hours of the day to gossip, and complain about the employees made it dreadful to come into work. There are a handful of employees who felt this way and still feel that they should of left once Location Services, LLC came into ownership.There is a lot more to say. This is just a small summary to avoid this place if they so happen to reach out to you. 

Even during industry struggles with Covid, the work still continues to be interesting and something you can build a passion for. Unfortunately, the management is a swinging door. Its extremely difficult to build working relationships and prove your worth when new faces are constantly moving in and others out. Building networks with coworkers are great, there are still a many good people that work here. Unfortunately, those people are overutilized and job duties are not clearly defined. Leaving teams exhausted, defeated and under-supported. Upper Management struggles with understanding the industry, as none of them have background in Asset Recovery. Hopefully, they will do better with remarketing, but my advice would be to stay away if youre looking for a new home. If youre looking for a short term employment opportunity, take it and leave before you are wrung out like a dirty sponge.

As an on-the-ground agent, I have a lot of control over my day-to-day dealings. I’ve found that as long as you’re self-motivated and good at communicating your daily objectives and results, you won’t be micromanaged. If you don’t do these things, of course management will constantly feel the need to be checking in and making sure you’re doing your job. I treat my supervisors with respect and always respond in a timely manner, so they trust me and treat me with respect in turn. I think it’s pretty straight-forward, but from some of these reviews on here you would think my approach to this job is rocket science. My advice: do good work and keep your supervisors in the loop. Simple as that, and you’ll love your job here and always be passed over when cuts need to be made.  

The most enjoyable part of the job is working with the employees as they never cease to amaze me with their drive and compassion for others.
Location Services has many benefits, some include:
*Hybrid Schedule - Monday & Friday work from home
* Medical, Dental & Vision Insurance (LS has covered the increased cost for benefits for all employees the last two years!)
*401k
*Short-Term/Long-Term Disability
*Employee Assistance Program - Services includes free mental health calls/visits, financial consulting, legal services, etc.
*Annual Incentive Plan (bonus)
*Help for working parents

Worked here 2 years and watched it go from pretty decent job to the worst. Management was picked off the street. You had managers showing inappropriate things in video interviews with new candidates and supervisors that sat on the floor with the team and talked about them all day long. Managers tried to provide a sense of helping until you reach out for the help and never get your question answered until later if at all. HR doesn’t care about complaints you bring to them. The Skip director does not take a liking to black employees at all. Just not the ideal place for employment. The only thing that kept me coming back to clock in everyday was the bonuses and the few cool coworkers there that made it worth coming back.

Used to be a great place to work. Too much confusion with new technology and too many flaws with technology that go unfixed now. The cut in pay, cut in hours, and loss of commissions and bonus made it a place to just get a low paycheck. Can't survive in florida at $12 an hour. Personal risk as a recovery agent far out ways the pay. They are very slow at fixing problems and performing maintenance on the tow trucks. Sorry I came back after shutdown from pandemic. They don't seem to care about employees anymore. 

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