residential sales

sales consultant

design consultant

closer

project manager

Long Home Products

Listen to and remove all voice messages from  3 different  phone lines. Do call backs and direct voice messages to appropriate departments and personnel. Update the schedule board, removing services that have already been completed. Update technicians days off and  vacation time. Answer all phone calls for all departments as well as calls for sales dept. Schedule service calls and generate service tickets as calls come in. faxing, scanning, filing. Updating and closing out service tickets. Addressing customer concerns to ensure that customer has a satisfactory experience with service dept. Addressing all warranty issues for windows, doors, siding and gutters and scheduling for these departments. I have learned that patience is truly a virtue. 
I would like it if Management was aware of all that client services does in order to ensure that the client has a positive impression of company. My co-workers are all very hard working and respectful all
are nice people who I really enjoy working with.The hardest part of my job is the fact that my immediate supervisor does not know what client services has to do or how it performs, The most enjoyable part of my job is helping the clients with whatever the service issue they may have and working with  outstanding co-workers.

What is the best part of working at the company?
Company culture, training, earning potential. Leads are provided to you. Great people who are equally invested in your success.

What is the most stressful part about working at the company?
Long hours and commission based only. However, motivation to succeed with a proven system.

What is the work environment and culture like at the company?
It’s great compared to none…..family owned business, everyone is there for the same reason….to succeed. They invest in you, but expect you to work hard and continuously improve. You are engaged in a way that most other places do not create in an environment.

What is a typical day like for you at the company?
Train, train, learn, learn, go to leads and help customers with their home improvement needs. Train and train, never stop practicing, never stop learning. It’s a way of life….but once you understand….you understand. It becomes your way of life….and you don’t want to stop, you want to keep going and going. You want to be the best so each day you prepare to be the best.

Working at Long Home Products has been an extremely challenging experience for me. A significant number of individuals from my training cohort at the Pennsylvania office have left the company. There appears to be favoritism in lead distribution, with managers often providing leads only to their preferred employees. Despite promises of 2-3 leads per day, the reality is closer to 1-2, and many times, these leads result in split commissions with another representative. Additionally, a substantial portion of my sales have been hindered by finance declines. Furthermore, payments for jobs that go to the net are frequently delayed, sometimes requiring reminders to the manager for processing. The management culture is characterized by a significant ego, and there have been instances of threats regarding commission retention. Unfortunately, when seeking assistance, phone calls to management often go unanswered.

I was initially employed there to sell Kitchen Remodeling.  After several months, the sales leads provided by the company declined severely.  Without making it known to the sales force, the company decided to no longer be in this market. Our crew was then assigned to design and sell bathroom remodeling.  Within a few months, the sales leads provided by the company declined severely.  The company, without letting the sales staff know, had decided to no longer in this market. I left the company.

On my second employment, I was hired to sell siding.  Within a few months, the sales leads provided by the company declined severely.  The company, without letting the sales staff know, had decided to no longer be in this market. I was then asked to join the window sales force.  I was the new guy and not provided with leads as they were all given to the old timers.  I left the company again.

I worked at LH for a short period of time. But, during my time there, they cared about their employees and wanted them to succeed. Our training was quick, but provided the tools needed for the next success story.

I liked the idea that every able bodied new contact center employee made calls and set appointments. 
It was a humbling and great short lived experience. 

Also, the owners, CEO, Directors or anyone in leadership was accessible and welcoming.

Growth is an option for anyone willing to work hard to achieve a goal(s) they set for themselves. You cannot be lazy working at LH. 


What is the best part of working at the company?
They pay well, there is little to no drama, good benefits and by the way, did I mention great pay?!

What is the most stressful part about working at the company?
Life family balance is the most stressful part for me. But my long hours keep my family fed and sheltered so no stress from the company just from the adjustment.

What is the work environment and culture like at the company?
For the most part it is very chill. Everyone gets along or at least appears to get along which makes going to work very easy.

What is a typical day like for you at the company?
A typical day at the company for me is work what else would it be


I joined the LHP team as a product specialist and before long, I worked my way up to become a sales coach, assistant manager, and now I proudly hold the position of sales manager. The chance for personal and professional growth has been a constant feature of my journey here. The company's rapid expansion is truly impressive, and its family-owned and operated heritage since 1945 ensures a steadfast commitment to progress. The compensation for in-home sales is unparalleled in our industry, and I genuinely find it hard to envision a scenario where I'd consider leaving this amazing opportunity.

What is the best part of working at the company?
The sample case given for product demos

What is the most stressful part about working at the company?
Waiting months to get full commission. 
Holding on to our money for months. Not a good team 

What is the work environment and culture like at the company?
Had a good group, but overall.. there too many fish in the pond and those fish aren't contributing enough to the ponds well being

What is a typical day like for you at the company?
7 hours of driving, no free time, and not enough money given to live off of

Long Home Products is a very well structured company. From the trainers to management it is top notch. The training is very detailed so it is easy to pick up and apply. 

The job can have long days, it depends on the work load but it is well worth it. The culture here is wonderful, they have a very inclusive culture that helps make everyone successful. 

I wasn’t originally seeking a job when I found this Long and I have no regrets leaving the job I left. This is truly an amazing opportunity for those willing to put in a strong work ethic.

I enjoyed answering calls from potential csrs -explaining the product that they might have had questions about.....I also sometimes called csrs to reschedule their appt times or question reason for a cancellation.........I have always enjoyed speaking to people on the phone assisting them with their questions or problems....I have always been a people person,,,,

Top Job Titles	Average Salary
Residential sales 122 salaries reported	$117,008 per year
Sales consultant 4 salaries reported	$129,375 per year
Design consultant 7 salaries reported	$105,000 per year
Closer 25 salaries reported	$132,000 per year
Project manager 10 salaries reported	$67,500 per year

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