nurse practitioner

advanced practice provider

member advocate

registered nurse manager

sales executive

Longevity Health

A typical day? It’s filled with micromanagement and a lack of respect from upper management, education, and the C-Suite for what an NP or PA does. We have to sign in on an app to “Ensure” that the buildings clinicians are going to the buildings because there were apparently a few buildings that had issues. Rather than dealing with those individual cases the entire front line clinical staff is being monitored and if we don’t remember to use the app we can be disciplined or put on a CAP which does not come from the market level. The market has no control over this. This is the same with mandatory education—one day late and the clinician is put on a CAP which the market does not control. There is no leeway for emergencies or acuity in the buildings, a laptop dying, or a personal issue which requires some attention.

The charting is way more than anyplace (even the biggest competitor out there) has ever required. I know, I worked for the competitor. We have been told that if the same thing is not put in 3-5 places in the same note so the auditors can find it that we are not meeting Medicare guidelines or model of care. The rules for documentation change almost daily and the education department and the coding team constantly have mixed messages which make it impossible to even figure out what is needed and what is not. A note that even at the competitor had taken 20 minutes takes 2x-3x longer to do here because of the required duplication of effort. Despite front line concerns that this opens up the clinician and the company to potential issues if the same isn’t said in each place (but we can’t copy within the same note even though its the same information over and over again) which is required per some hidden non-Medicare standard this continues. I spend hours charting in the evening and on the weekend in an attempt to keep up but it’s becoming impossible and not worth the effort because everything changes day to day in terms of the requirements.

There is rumor that we will no longer have CME time or money next year. Industry standards are that those of us who need to maintain certification to do our job get time and money to do this. We already get minimal amounts of money and time and now this is likely to be cut. It would be like saying they are not going to pay for a DEA number of my licenses or certification. I cannot maintain any of these without the CME time and money. Again industry standard that the company is looking to take away.

Our education department is run by people who have not been in the field for years and who spent as little time in the field as possible. They don’t want to hear how much time and effort it takes to manage a caseload of 50-80 and how much we do that cannot be charted or documented somewhere. There is no understanding or respect for clinical decision making even though we have been told to use our judgement. When we do, we are told it’s not in the form or the model of care. When we ask questions, we are belittled, told that we have been taught that, or just generally ignored. The audits of our notes are best guess about why something was marked wrong and there is no transparent scoring of those. Education says they have taught us what we need to know but again, requirements and guidance from education and coding change almost daily so it’s a moving target.

Frankly I loved my job when I started. I felt really good about the company and where it was going. I don't feel that way anymore and it’s too bad because it could be great and do great things. I wanted to retire from here but now I am looking again.

I have noticed the highest reviews are coming from people who aren’t clinical. If you’re clinical, you may want to focus only on the reviews written by those of us who are in the nursing homes. 

When I first started, I felt supported from my manager, director and even CEO. At this point, I feel the only person who is actually trying to gain trust and increase morale is the CEO. 

I started out feeling like this was the best job in the world. It has now become the complete opposite. I don’t think this began with the layoffs. I think it began when a social worker was put in charge of the clinical team. It is impossible to know how to manage the clinical aspects of a job when you’ve never done them. Since that time, the managers and the directors have done nothing to improve morale. In fact, there has been a steady increase in a lack of trust. They will “listen” to you, but no action is taken. I truly believe there are people who manage, and people who lead. In my opinion, the managers and directors, manage. Work life balance is what you make of it. There are days where you can leave for an appointment and return after. Many times it is about arranging your schedule, but there are times, no matter what you do, things won’t work out and you have to cancel an appointment.  

Unfortunately, they have implemented a new app that I feel puts us under a microscope.  It has a GPS monitoring system. They stated it is for our safety, but if there was ever a crisis in the nursing facility, this app would be the last thing I would look for. I feel we are professional adults and shouldn’t have to be micromanaged in this way.

As far as the EMR is concerned, I don’t feel that is the problem. No EMR is perfect. The problem lies in the constant changes, often times weekly. It is very difficult to know what the requirements are when the people in education aren’t aware. There are meetings, there are emails, there are more emails, all of which can have a different set of rules that you are supposed to implement when you document. It is confusing. It is frustrating. We are often told we can find the latest and greatest under education on the Internet. Between seeing resident for one hour, and documenting for 4-6 hours, while trying to keep up on your emails, and making phone calls, it is nearly impossible to find the time to go into the education tools on the Internet to find out what has changed since the week before. 

Sadly, a job and company I once loved, has only a couple of good left. The one thing I can say is at the end of the day I did my best to take care of people that are often overlooked.

When I started at Longevity it was a culture beyond wonderful. It felt like the company was patient focused and clinician led. An absolute dream for any clinician. Lots of support from all levels of management and it always felt easy to contact anyone, including the CEO, and your questions always were answered. Fast forward…

A rapid deterioration of morale and job satisfaction has occurred in the last 6 months. The person in charge of the clinical team is not a clinician and has no idea what the job of an APP is in any setting. The upper level leadership bullies anyone asking questions or presenting ideas, making clear that only yes men are welcome to speak or ask questions. We were asked to complete an anonymous survey that was NOT anonymous and expressed concerns were reprimanded. 

Every EMR change or upgrade rolled out is confusing. The team presenting the updates cannot answer questions when asked.  Chart audits have mysterious scores 
There is now a gps tracking system on company phones to log in and out of facilities as you come and go. We were told it was a safety feature. 
Bonus structure is not clear and I never know where I stand related to metrics. 

I loved my job when I was hired. Now it is devolving into a poorly managed organization. Clinicians are not respected and micromanaging that previously didn’t exist is now the norm. I hope we can turn it around and return to the clinical focused leadership and mission that was here when I was hired.

This is the worst job I have ever had. My immediate managers and colleagues are kind and wonderful. We all support each other under the current circumstances of upper management, corporate and education micromanaging our every move. Being promised flexibility upon hire and then having our movements tracked is unacceptable. Asking questions of our education team and being mocked, yelled at and made fun of is unacceptable. Every single day it feels we are all being baby sat by people who are non clinical but pretend to be. Most of our education team claim to be clinicians but have not cared for a patient in YEARS. They use “Medicare guidelines” to enforce strict fake rules they implement but they are not actually real Medicare guidelines. The documentation burden continues to grow daily and you can never meet the note standard because they change the expectation but don’t tell the clinicians. This will keep you from getting the bonus they dangle in front of you. This company has learned nothing from its competitors and their mistakes. They refuse to take any feedback from staff that isn’t positive. Every single person on our team has been looking for a different position and from the other reviews it seems this is a nationwide plan. Avoid the headache of a job search and keep scrolling passed this job because what this company puts you through isn’t worth what it does to your mental health. 

Longevity has turned out to be a positive career move.  The culture of a company is very important to me and Longevity Health has developed a wonderful and inclusive work culture. With the majority of employees spread across many states, you never feel you are alone or without resources.  Leadership is supportive and genuinely cares about every employee, supporting growth and sharing their expertise.  The Longevity CEO has repeatedly demonstrated how much he cares about the employees and our overall success.  
 As with any fast growing company, change and evolution is ever present, so you have to be good with change to work at Longevity.  We work hard and still maintain a very positive work-life balance. The benefits are good.  Longevity provides generous PTO and you have the opportunity to use the PTO you earn.
No company is perfect and Longevity has some work to do with communication but I feel that Leadership at Longevity is genuinely working on improving.  My experience at Longevity has been and continues to be positive.  I am looking forward to where we are going next.

I have and would recommend a career at Longevity.

As a start-up Company, I was well aware of the challenges and need to be flexible on a day to day basis when I was hired and as the Company grows.  However, even with these expected start-up growing pains, everyone in the Company is very engaged, energetic, and excited, about where we are and where we are going.  As a testament to the success of this Company, we have been able to grow our employee count from approximately 40 employees as of November of 2019 when I was hired, to over 200 employees as of today.  All of this while COVID was seriously affective employment in general across the nation and globally, and yet we were and are still very successful with our continued growth.  To me this speaks volumes to the commitment and passion everyone has for this Company. 

I worked here for several years now and can confidently say that my experience has been less than satisfactory.  The leadership is severely lacking, with poor communication and a clear disconnect between senior management and the field employees.  Decisions are often made without input from those who are actually doing the work, leading to confusion and frustration.  The bonuses are unabtainable and it feels misleading to tout these incentives when they are practically out of reach for the average employee in the average facility.  
The workload has become unbearable.  We are consistently asked to do more with less, leading to burnout and a sharp decline in morale.  It seems like the expectation is to work long hours without actually saying it.  Lastly, the culture leaves a lot to be desired.  I have not always felt this way but I would not recommend, at this time.  Hoping for change here or a new job!

I truly enjoy working at Longevity Health as a National Sales Executive. The company provides great work-life balance, which allows me to excel professionally while still having time for my personal life. I feel that the work I do is meaningful-I love being able to support residents and their families, knowing that I'm making a difference every day.
The management team has been wonderful-supportive, approachable and always encouraging growth. The work culture here is positive, diverse, and welcoming, which makes it a place where everyone can thrive. I feel valued and motivated, and I'm surrounded by people who genuinely care about the mission and about one another. 
If you're looking for a fulfilling career with a company that values its employees and promotes a healthy culture, Longevity Health is the place to be!

Historically, since starting with this company-I had LOVED my job. However, due to management changes around the beginning of the year, the entire work culture has rapidly shifted. No one currently feels like their jobs are safe or that we can safely share concerns with upper management. It’s quickly become toxic and negative, with our every minute now being tracked via GPS apps on our company phones, which they try to paint as a “safety feature”. There is currently a clinical social worker in charge of the company’s APP’s, who seems to have no understanding of the function or day to day work involved in medically managing the patient population. Since her hire, there has been a huge decrease in provider morale from my observations and talking with peers. The culture rapidly became toxic and micromanagement is only increasing. Steer clear, they will make promises and then they will change it up. 

Constant meetings about process changes, meetings about meetings, meetings on what you are doing wrong, meetings on audits. You get the point. Every week there are changes, then you are scolded if you don't keep up. Corporate doesn't care. Micromanaged to the extreme. You have to email your manager on who you saw, what level you gave the patient, what type of visit and when you will see them next, EVERYDAY. If you send someone out, you have to call management first. Want to order therapy, better call manager. Its managed care for you and the patient  There is absolutely no autonomy or respect for that manner. Expected to travel all over despite you being hired for a specific region. Having to notify manager before closing any notes. Director lacks confidence in staff and likely themselves, causing more micromanagement behavior. 

Top Job Titles	Average Salary
Nurse practitioner 15 salaries reported	$148,280 per year
Advanced practice provider 6 salaries reported	$149,250 per year
Member advocate 9 salaries reported	$25.89 per hour
Registered nurse manager 1 salary reported	$82,240 per year
Sales executive 7 salaries reported	$97,143 per year

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