sales associate

co-manager

sales lead

retail assistant store manager

retail sales leader

Lovers Stores

Many join the staff at Lover's to make a difference and later find out that it is almost the exact opposite of what you are required to do. The store is becoming less and less about the customers and more about sales. Management aggressively pushes you to sell products to customers even when they are not interested and if you can't -- if the customer says 'no' -- it is your fault. Some of the staff members will even talk behind the customer's backs if they have not purchased enough. So if you have ever just come in for something small, like condoms, they have talked about you as if you are a disappointment to the store and at fault for their terrible numbers. There is no consideration of the fact that some people are just on a budget trying to enjoy themselves. Current management is also incredibly hypocritical. The person will judge and criticize the work attire of other staff members while looking slightly shoddy themselves. They take long breaks from work, call out and then turn around and scold other staff members for missing work, for being sick or having a family member in the hospital. They scold the employees for wanting to sit or for having their phones on the floor (of course not being used, just in a pocket) while they sit in the back room and text for hours. They are late almost every shift and then chastise anyone else fore being late. They also "strongly suggest" that employees attend non-paid meetings even though it is illegal to do so (however, sometimes the meetings will provide free items). Management would also approve days off for employees and then magically "forget" that they did so resulting in several employees again getting scolded. The management overall is a reflection of the new company owner. The company has slowly been going down hill and has been refusing to work on customer favorites that they have gotten rid of (ladies night, male lingerie, etc.) and yet corporate makes frequent visits to point the finger at staff for falling numbers instead. Female products with the exact same products as male ones, such as lube (with just a different viscosity), are in support of the pink tax; women always pay more for the products in the store marketed towards them even with the same ingredients in play and not all products are of the quality they so like to claim. The company also cuts corners on taxes by filing large portions of an employee's earnings under "tips" so that the employee has to pay for them in the long-run (there are no tips allowed by the way). Overall, the experience of working here was absolutely terrible and I honestly regret accepting the initial job offer.

Was a great company to start at, at first. I loved the atmosphere and my coworkers, but after awhile coworkers were the only reason I even bothered to show up for my shifts. 

Lovers does not care about its people. Just like most corporate entities, it’s all about money and metrics. If you’re not raking it in, you will be made to feel bad about it, despite being paid a minimum wage and having no commission. Management is unfortunately subpar, and will throw you under the bus to keep themselves clean and in good standing with higher ups. Lovers let several good employees go but would rather keep employees people have complained about and reported for harassment and bigoted behavior, and called out of WORK just so they wouldn’t have to work with them, despite claiming to be an inclusive environment that values differences. When I first started working here I loved it and I remember my full first day as a day I enjoyed, but as time went on and the company switched up, it became a nightmare to go to. I no longer enjoyed work, I was burnt out, and I hated being there. 

Higher up management does not take accountability, and expects people to wait a million years for things to get done with almost no communication trickled down, yet we’re expected to know everything. The communication was horrible most of the time and that makes for an inefficient work environment. 

I wish I had more good things to say than bad but I don’t. I would never recommend working here to anyone I cared about, and I’ll never give them my business as a customer again. I’d honestly be shocked to see it last another 5 years in the business. I’m leaving with a sour, horrible taste in my mouth and I won’t be using them as a reference either. Good riddance to being fired, honestly, as stressful as being fired itself is, I think I dodged a bullet. 


Working at Lovers has been a mixed experience. On the positive side, the store environment is generally clean, and the job itself is straightforward. The products are interesting, and employees have opportunities to learn about different brands through training materials and store resources. Interacting with customers can also be rewarding, especially when helping people find products that make them feel comfortable and confident.However, there are also some challenges. Communication about policies can sometimes feel inconsistent, with rules occasionally being enforced suddenly rather than clearly explained ahead of time. At times the store can be extremely slow, which can make shifts feel long when there isn’t much to do beyond basic cleaning and organizing. Some employees may also feel that management and corporate expectations don’t always reflect the day-to-day realities of working on the sales floor. There is a strong emphasis on video monitoring and policy enforcement, which can sometimes feel excessive during slower shifts when employees have already completed cleaning and organizational tasks. Management presence on the sales floor can be inconsistent. At times employees feel that supervisors spend a lot of time in the back office or away from the floor. Overall, the job can be manageable and even enjoyable depending on the shift and the team working that day. Like many retail jobs, the experience largely depends on management style, communication, and how policies are implemented.


Working at the store level, you get the opportunity, each and every day, to help your customers lead happier and healthier lives.  With Peekay's focus on health and wellness education, your daily duties revolve around creating the most positive and professional customer experience possible.  There is no other retailer in the erotic boutique industry that educates their employees and customers better!  It's amazing to have the ability to work for a company whose cause you truly believe in.

You do get the occasional difficult customer, like you would in any other retail setting, but the Management always supports their employees and their decisions.  Employees are empowered to make customers happy, as well as to ask customers to leave when they don't feel comfortable.

Peekay prefers to promote from within, which allows for opportunities to move up, including corporate positions.  Considering that Peekay is a small/medium company, and in the process of growing, their salaries and  hourly wages aren't very competitive.  If you're a workaholic, and very passionate about your job, you'll have a tough time with the work/life balance as you move up within the company.  There are benefits offered, more so to full time employees.

But what really makes Peekay such a great place to work is the people you work with, and the relationships you create while working there!

This was a fun place to work. The environment is awesome. Each store deals with their own scheduling and store managers really do their best to accommodate their employees. The district manager is a ball of positivity and energy, very easy to talk to and gets things done! The CEO is also pretty cool, very friendly. Its was nice to see him in stores and meeting the staff. 

This is a VERY sales focused place. A lot of the time it seems like nothing else matters. Metrics are very very important here. You have opportunities to make extra money but it just doesn't make up for the pay. The medical benefits available to full time employees is OK if you're single but outrageous if you have a family. PTO is fair and its easy to get time off if you need it. Expectations vs pay just don't line up, at least for management positions. If you want to begin a career in retail management this is a great place to start, just make sure the district manager knows what you want! She can see potential in people and is great at pulling it out!

They have vendor trainings and those are fun. You get to learn a lot, have breakfast and usually walk out with some free stuff. Their biggest problem seems to be staff retention, so sometimes you'll get 15 hours a week and sometimes you can work up to 40 hours a week filling in at other stores. Kind of hit and miss with hours if you aren't full time. Also, you really can't beat their employee discount.

A typical day of work would involve using the Point of Sale computer system to punch in and out form work and for lunch breaks. If it was a slow day with minimal customers, we would re-stock the shelves, clean, and brush up on our product knowledge using the Product Knowledge Binder. When a customer would come in, we would happily greet them and establish their needs and do our very best to find a product that was what they felt they needed and was as close as possible to their budget. We would always be as friendly as we could be and no matter how rude or disrespectful the customer might have been, we always conducted ourselves in a professional manner and did whatever we could to make the customer happy. The hardest part of the job was trying to find out the customers needs if they were shy or weren't as open as we wish they would be, but we always tried to make them happy no matter what. The best part of the the job was when a customer would thank you for helping them and tell you that they only wanted to work with you when they would come into the store. It felt like you were personally connected to them and made them have a fun and amazing shopping experience.

Experience differs from store to store.  However, upper management and ownership unfairly puts pressure on lower employees that they treat as expendable, even going as far as to make it clear to employees that they are expendable and can be replaced.  It’s very cutthroat and competitive with sales, which would be fine if it wasn’t a dying company that was resistant to change.  Everything they do change, they change to fit the kind of customer they want to have, not the customers that are already shopping there, and therefore push away most of their clientele, and blame their employees for it.  Corporate refuses to listen to employee feedback, and it’s obvious when they’re in stores together that they barely listen to each other before making decisions.  I have had many employees, as well as myself, be disciplined by one corporate head for upholding a decision that another corporate head made.  Managers in upper management and at store level are constantly using each other as scapegoats, and hide behind each other instead of making solid decisions.  If you’re passionate about what you’re selling, you get great product knowledge and merch, though over the last few years the company has gotten stingier and stingier with their employees and benefits.

Lovers highly values product knowledge, safety and health. You will usually always receive great customers service when needed. If you love helping and teaching people this is a great job for those passions.

Unfortunately the corporation is sloppy and unorganized. It can't hold onto any of its people, because it doesn't care too. They start you off at minimum wage then after training raise it a few cents. But after that there are no pay raises unless you are promoted to a assistant manager or manager and those positions are hardly available. There are zero benefits as well to anyone who isn't a manager.

There is constantly miscommunication between corporate and its stores. They push you to drive sales as if you were paid off commission. If this job paid you like a commission based sales job then it would be totally worth how hard they drive you. But all you get is a pat on the back if that.

There are no full time positions, only part time. Good job for someone who needs a temporary job. Not a career based job.

In the beginning, I enjoyed having supportive teammates and learning new skills, but over time my experience changed. I had ongoing issues with a coworker, and while management was aware, it took several months before any action was taken. During that period, my hours were reduced and reassigned, which made the situation more difficult. I would often come to work very anxious, I was being bullied for 6 months with no support.

The job comes with high expectations but the pay and morale don’t match. Management and upper leadership often seemed disconnected from employee concerns. Safety was also a concern —Security was limited, and while cameras were monitored for staff performance, they weren’t helpful for safety concerns.

Part-time employees had their hours cut down significantly (sometimes only 12–15 hours a week), which made it difficult to rely on this job for consistent income.

Overall, I would not recommend this workplace if you’re looking for stability, fair support, and a safe environment.


I absolutely loved my co workers and the job itself. I loved learning about the products and how I can help people enhance their advanced wellness, I loved the relationships I had built with customers. However the job is so not worth it when you add in everything else. There is absolutely no safety in regards to this job, you will literally have people call and do nasty things and just have to brush it off, get harassed by customers and be told to brush it off. There is no way to move up in the company, they do not give out raises and they do not care about their employees or their customers. All the store cares about is making more profit for the higher ups. It’s so mentally draining to work for a company that doesn’t communicate with one another, yet expects you to know everything, expects you to do everything the actual managers do, as a sales lead, for minimum wage. 

Top Job Titles	Average Salary
Sales associate 36 salaries reported	$17.70 per hour
Co-manager 2 salaries reported	$22.75 per hour
Sales lead 1 salary reported	$19.13 per hour
Retail assistant store manager 13 salaries reported	$17.88 per hour
Retail sales leader 9 salaries reported	$15.16 per hour

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