organizer

case manager

property manager

maintenance supervisor

housing manager

Low Income Housing Institute

* never 2 days are the same, challenging, 
*Never let your guard down, never trust anyone, report and log down every single minute of your shift. Don't share your personal life, and set all your social media account to private. And never lend your phone to anyone, keep it on you at all times, leave all personal items of value at home.
*Depending on who they place you under, will determine your attitude.
With the upper upper management to them your just a number, your work ethic, how hard you work, and dedication, and compassion to want to changes lives, and have hope doesn't mean a thing, Advice- they'll replace you, and protect the client. It's a numbers game the more they shelter, the more grants role in.
* Coworkers are questionable, again it's a numbers game. Hearing is one thing, seeing and witnessing is believing.
*Keeping the clients from using drugs in the facility, though it's prohibited as per the code of conduct, the smoke fills the building. 
* When you actually house someone and get them in their own apartment, As to my tenure at LIHI almost 2 years we housed only 1 client.
Not so PRO ACTIVE, NOT AS PROMISING, considering the mountains of grants that is flow in.

LIHI provides essential housing services, but several recurring concerns appear across public reviews and community feedback. Many tenants, neighbors, and partner organizations report inconsistency in management quality, noting that communication can be slow or unresponsive during maintenance issues or safety concerns. Some reviews mention delayed repairs, lack of follow‑through, and difficulty reaching staff when problems escalate.

Another common criticism involves site conditions and oversight. Several properties are described as needing more regular maintenance, clearer accountability, and stronger on‑site support. Community members sometimes express frustration about security issues, trash accumulation, or insufficient staffing, especially at larger or higher‑needs locations.

Operationally, LIHI is often described as overextended, with rapid expansion outpacing internal capacity. This leads to perceptions of organizational disorganization, uneven service quality, and inconsistent tenant support depending on the site.

Overall, while LIHI’s mission is lacking oversight, public reviews frequently highlight management gaps, slow responsiveness, and operational strain as areas needing improvement.

What is the best part of working at the company?
I learned alot about the atmosphere of "Low Barrier" shelter work.

What is the most stressful part about working at the company?
Too physical for one shift and there is almost 0 accountability for the people that live there so you as an employee end up doing alot of back-breaking work. When I was hired I was told "light cleaning". It's anything but that. Also, when there's no accountability for the guests/residents, they're only bound to ending up right back where they were found before being so fortunate to aquire LIHI's temporary housing in a Tiny house, etc.

What is the work environment and culture like at the company?
Normal. It's best to be responsible for your own work environment that you create and culture that you (as an employee) create.

What is a typical day like for you at the company?
Full of hope at first, then if there are problems and needs that can't be fulfilled right away, there is restless behavior and incident reports are filled out. Logs kept, and a good rapport helps. But trying to get a resident to do their chore is like pulling teeth, or can be. There needs to be more accountability.

I hated my experience working at LIHI.  They are all talk when it comes to helping the homeless and taking care of their employees.  Pay is terrible for Seattle standards, benefits aren't worth getting if you have a spouse and family and staffing is constantly short because management would rather pay contract employees than improve employee wages.  I only came here because I was at a low point in my career and working here dug that hole even deeper.  My way out of this dumpster fire was quitting and it's honestly the best thing I did because I have a better perspective on how I see things.  If things are really low and you seem to not have any luck going your way you can rest assured that somebody has it worst and it's most likely an employee at LIHI dealing with that toxic environment and useless management that don't have a shred of integrity and a backbone to take care of their own staff.  I'd avoid this place at all costs.  No integrity, no morals, and a place just full of virtue signaling and heavy in house drama. 

Immature company overall. Unqualified management.  Confused and unqualified Case manager leaders. Job security is non existent as multiple hurdles exist. HR is non supportive and continually looking for mistakes or ways to discipline their own employees.  A typical day at workis sressful, very busy and unsupportive.  I learned that most managementdoes not care about people, more so about numbers.  Workplace culture is dependant on which location but overall unfriendly, unnecessarily competitive,  uncomfortable and unsupportive.  The hardest part of the job are the deaths of program participants and dealing with unchecked narcotic and mental issues with no requirements for a future plan.  The most enjoyable part of the job is providing the much needed support to clients young and old. 

Do not work here if you have values. Main office is disconnected from rest of staff. HR is ineffective and leadership team (ED and CFO) have questionable practices around affordable housing. ED encourages staff burnout through overworking non-unionized employees. Expectation to work evenings and weekends after working all day. Leadership is completely disconnected from realities that their staff is facing. Operates on a "lean" model which really moves overworked, underpaid and exhausted staff members.

I was so excited to work for LIHI the pay was reasonable, full time hours and benefits. The problems for me were: little to no training, the work place is chaotic with no real structure and they are trying so hard not to be Nickelsville and Share that they are going to fail in my opinion. The managers at some of the villages think it's high school and gossip and talk bad about employees under them to shelter residents causing harassment and unnecessary bullying. They also overwork their staff and they are always understaffed. I could say a lot but I will stop there.  Needless to say I was not very happy with my time there. Good luck to any future employees

LIHI is the dumpster fire of all dumpster fires. Literally and figuratively both has happened during my time there. I worked in recruiting and it in less than 3 months I knew I made the worst career decision accepting a job here. This place is as toxic as it gets. No professionalism from management and boundaries constantly being broken. LIHI is in too deep to fix their culture unless there is a complete overhaul from their leadership team. There was so much drama that you couldnt focused on the mission of the company but instead tip toe around the company drama. I felt awful to recruit for this place and I'm glad to be out of this company. Don't waste your time here. 

What is the best part of working at the company?
All the training that they provide for you to help you to be a better fit for your position.  I really love this company.

What is the most stressful part about working at the company?
The most stressful part for me was not being able to help everyone in need, because some of them don't want the help and that's where I feel that I have Failed them, in me helping everyone.

What is the work environment and culture like at the company?
If you have a passion in helping people, the office staff as well as the co-workers are super great in every way to help you 

What is a typical day like for you at the company?
My typical day is working with my clients in helping them to be successful.

If you are searching for a company that is poorly run from the CEO down, choose LIHI.  The culture is beyond toxic so bring your armor.  Employee turnover is nearly 80% so don’t get too close with people because they won’t be there long. Communication is poor…at best.  Planning is knee-jerk and decisions aren’t exactly grounded in logic so don’t worry about bringing sound reason to the endless meetings.  Did I mention the toxicity?  Easily the worst company I’ve worked at in my 25 year career.  Took a job paying MUCH less and haven’t looked back.  Do yourself a favor and go in a different direction.  You won’t be able to change the culture because it’s working exactly as intended.  

Top Job Titles	Average Salary
Organizer 23 salaries reported	$20.55 per hour
Case manager 5 salaries reported	$30.79 per hour
Property manager 1 salary reported	$70,000 per year
Maintenance supervisor 5 salaries reported	$52,000 per year
Housing manager 1 salary reported	$21.97 per hour

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