retail sales associate

sales lead

sales professional

sales associate

retail sales leader

Lucchese Bootmaker

Working for Lucchese is comparable to any small old boys club company.   The expectations are not voiced or documented,  but if you dont meet those expectations,  corporate retaliates unprofessionally and without coaching/ documentation. In addition,  the instances in which inappropriate,  suggestive and drunken behavior was displayed by corporate level management and board members was embarrassing and uncomfortable. 

I love every single person in my store.  The support felt on the store level made the work environment so positive!  And the product is Fabulous!  Working with our customers, teaching the Lucchese history,  building & designing boots- all fulfilling and so much fun!


The job itself was fairly easy. The brand itself is great. Management constantly disrespected employees and customers. Hours were long and management never really worked around it, only the managers needs. I did get to meet a lot of people from all over the world, which was a bonus. Most people in my position didn’t last long, HR knew nothing of it. That’s when they should start looking at the current management in place, and examine what it is that drives employees away as it is not the job itself. Most of the days were spent with us being on our phones as business was slow. Always went home feeling like I wasted my day.

Corporate and management is a joke. They are very unorganized and act like they are new to retail yet they run 16 stores. They are constantly opening new stores but fail to run them properly. They fail to properly outline their policies and basically leave the stores to figure everything out and then get upset when something isn't done the way they want. Multiple store managers have quit in the past year and they still can't figure out that they're the problem. 

While my success in upper, high-level management has been in the luxury retail sector, my skill sets reflect many attributes to any business that delivers and exceeds profitable results while delivering the best-in-class customer service. 
As a team leader, I am able to manage resources efficiently; rigorously control expenses; plan, assign and monitor work; provide clear direction as to roles and priorities; ensure everyone knows what is expected; anticipate and prepare for obstacles by developing contingency plans. 
I thrive in a position where I can interact with others and showcase my ability to motivate individuals and teams resulting in positive gains.

Company could be really great and I think is starting to go in the right direction. Doesn't value employees as much as they should. Relies on the "brand" to attract people to work for a discount. Lose good people/employees due to lack of support and value of these employees. Very little processes and defined roles. Little support and many excuses from management. Good people, but aimless and all over the place. No well-defined mission to drive decision making. Transparency and communication are severely lacking. Hopefully they get things figured out because it is a great brand and I genuinely liked most of the people I worked with.

Lucchese Inc. was a manufacturing with around 350 total employees on average.  It was a great work environment and enjoyable workplace.

In the 20 years I worked there I worked for very knowledgeable, fair and good bosses.  My last boss was a little more difficult to work with.  

The finance department that I supervised was a group of about 7 employees on average and they had long tenures at Lucchese.  We made a good team.  We had a lot of responsibilities but we were able to be successful.  It was enjoyable for me.

Managers in higher positions are incapable of serving purpose beyond the basics of their job "responsibilities". They aren't there to solve the issues that clog the pipes of this company nor do they care to listen to genuine employee grievances against dept. managers. The person who manages their "Loss Prevention" dept. Abuses the time clock as well as expenses reimbursed by the company and the reports were ignored by HR. If it doesnt fit their agenda they don't bother with it and cover it up. Management boasts integrity and "family" values yet the behavior they display is the exact opposite. If it's too good to be true then listen to your gut. 

Working in the retail stores was a easy environment to be in. Great boss at the time I was there, he would ask our opinions on what was needed in the store to sale, (ie clothes, boot styles). Learned to design custom boots, belts and buckles, right ways to measure and fit boots. Hardest part at that time for me , was the fact the retail stores for the company seemed to be put below the needs of the cooperate retail large customers. We had a lot of fun and interesting customers to serve everyday. Got to go to a good amount of charity events either as a invited guest or as a volunteer.

This place is an absolute horror to work at. There is no upper mobility unless you are already in management even when the lower level employees are doing the managers jobs for them. Credit is never given when due and it is an extremely stressful environment with terrible management. The managers are never in the office and work out of the Dallas location. They take credit for everyone's work and get bonuses that aren't earned. Terrible, terrible company.  If you want to make money, enjoy your job, move up in a company, etc, find employment elsewhere.

What is the best part of working at the company?
The workers are very friendly and helpful

What is the most stressful part about working at the company?
Management and HR department are very rude . They do not care about their employees and there well being 

What is the work environment and culture like at the company?
The workers are very united and help each other a lot.

What is a typical day like for you at the company?
L waking up at 2 AM I have to be at work by 5:30 to clock in at six and get off by two 230

Top Job Titles	Average Salary
Retail sales associate 30 salaries reported	$16.65 per hour
Sales lead 3 salaries reported	$21.67 per hour
Sales professional 4 salaries reported	$13.50 per hour
Sales associate 1 salary reported	$19.40 per hour
Retail sales leader 16 salaries reported	$15.63 per hour

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