Lucky Feet Shoes

My experience with Lucky Feet has been far from boring. I started as a part time sales associate and quickly became trained in selling, modifying, and assisting multiple customers at once. The challenge of beating my own numbers while changing people’s lives with all the producers we carry has easily become one of my favorite jobs I’ve worked for. Everyday is different but our approach stays the same and that’s to provide the full experience for the customers almost as presenters. I was trained for lead and then trained for assistant manager then store manager, it wasn’t just given to me but was something to work towards. Being with the company for 3 years this is a place where you do no clerk. we are walking customers through our process and set them up for success. I sleep well at night knowing what I have sold to the customers are something they genuinely aids them but also benefits me while hitting quotas and making commissions. Coachable attitude is importantly here. 

Pros:
-Decent pay
-Decent business hours
-Benefits follows after 90 days probation
-Commission

Cons:
-Sales way over customer service. (Expectations are to engage with the customer in order to spend their money with you, but can be a drawback if and when traffic increases. Catch 22.) Company poses for their concern to the customers health but instead reaps high sales standards to every customer that walks into the store. Average price item: $90 (included accessory price and most expensive shoe) Transactions may easily become $500 per individual by pressuring on their needs.
-High turnover
-Lack transparency/Communication
-Disengaged business owners
-High expectations with little to no training
-Fake mgmt support
-Company will attempt to burn you before you can pass your 90-day probation period. Be prepared!

What is the best part of working at the company?
I was able to learn about the bones of the feet and all the pain issues involved with bad feet and how to correct the problems with orthotics. Was a lot of fun helping and watching the reaction of customers when I fitted their shoes properly with sizing and orthotics and to hear the reaction from pain to no pain when they walked. Great job, great pay, great hours.

What is the most stressful part about working at the company?
Trying to handle 3 customers at once! But I did it!!

What is the work environment and culture like at the company?
All nice employees and managers. Everyone helped each other.

What is a typical day like for you at the company?
Usually very busy. Putting away all the new shoes. Never a dull moment.

Working for Lucky Feet Shoes has been an educational exciting job! When you work there you learn so many different things about foot pathologies that most shoe jobs do not offer. Working there kept me on my toes always trying to figure out what I can improve on,to up my sales!
Everyone that works there is willing to help you learn how to do the best job you can do and always always reliable to answer the phone when you need some help and aren't sure what to do!
Always have loved the job and was worth my time in my life! 
I will take all this knowledge and use it for the rest of my life.
Definitely encourage someone to work for the company.

Run, if you can! If you have options, take them before you consider taking a job offer from LFS. Sales, workload and responsibilities could be overwhelming at times but you'll learn to manage. However, the toxic environment and verbal abuse from management, is sickening. One of the owners doesn't know how to speak to people with respect, instead, patronizes everyone. Then they wonder why turnover is extremely high. If you have the heart to rip off seniors with disabilities, have thick skin to be talked down to, and can work in a toxic environment, this is place for you! 

This job offers great benefits and great pay but they also have outlandish expectations. They expect you to be able to understand the terminology. You either sink or float on the first day and the manager will make sure to tell you. While you also have a sales associate who is bossy acting like she is the manager, acting nice but then goes and complains to the manager because you weren’t aware you had to know everything on your first day. 

I was impressed by the knowledge of the other sales associates and the management. I had a lot to learn despite coming from another comfort shoe store.
Management has a few things to learn about running a small business, but they're heading in the right direction.
Employees are responsible for every minute detail of the store - pros and cons to this.

As long as your sales are good they do not care about the toxicity you bring with you. Not just in the palm desert location, but in all locations. You could literally get away with anything as long as you sell used worn shoes that have no business being sold. Expect to do the managers job without the title or more compensation. 

Great job with rewarding attributes, but making us do our own shoe reviews on our website, 2 per day per employee. Owners are greedy, they bring brands that our customers aren’t familiar with and expect us to sell it when it doesn’t work as well as the ones we are used to.

Poor training, Watch it for management as they will give you wrong direction and then blame you for the mistake.  Constantly invading privacy. Talking behind your back. 
They don’t provide you with proper breaks. schedule days off always change. Force to stay after hours scheduled. 

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