nursing assistant

licensed practical nurse

dietary aide

registered nurse

service associate

Lutheran Senior Services

Going into this job and position you were made to think that you had room for advancement and that you would be treated fairly. Once in the position, it was a different ballgame. There was complete favoritism in the dining services department the problems were management starting from human resources and CEO on down to Cooks in the kitchen and aides. they love to throw in the fact that the handbook is followed by everyone and it is not. If you have a problem with someone in your department there is no one to discuss your problem with and then if you do discuss it, it is discussed within the entire department and you are felt like you are being picked at once something is said. favoritism going on as far as certain Cooks not wanting to do certain jobs in certain kitchens. As long as you were friendly with the executive chef then you were able to get around things that others were not. you can forget about having family problems or being sick because you will be written up guaranteed, while other cooks are able to take off early for hair appointments. Get every single thing in writing, because as managers their word should mean something and it certainly does not here. Your appreciation in the department will never be shown. I do not suggest this company for anyone who likes to do things wanting advancement and room to grow within a company because you will not get it here. Nobody in the entire building in Glen Carbon Illinois as far as management is to be trusted.

I never wake up dreading my work day,I feel supported in mostly every way, Ive seen what other communities have done in the Covid 19 pandemic and although we have faced the same struggle for what we are dealing with this year LSS Senior Leadership has tried to make thought out and well informed decisions for the safety of all and communicate them with everyone as long as they are technologically advanced with access to email.
Expectations are laid out and clear for most positions and you will never feel more welcome and acknowledged for what you put into your work.
 Quality senior care, Quality employees, Quality employment,Quality Residents.
I've never felt more supported in my role and have been shown kindness from unexpected sources.
A non for profit that stands by their code of conduct, I feel like all the residents in my area have been shown top level care and it shows ❤ 🤍 💙 🧡 🖤 ♥️ Culturally diverse with people trying to make a difference and bridging gaps is rare! 

Management is clueless about customer satisfaction. They talk it but do not walk it. The employees are expendable like yesterday's news. High turnover, no training. They don't even respect the Resident counsel! I'm telling you right now if you work here you will arrive at the same conclusion. It's ALL ABOUT THE MONEY!!! They are into buying up all these properties and building that they cannot possibly keep up the pace with proper leadership selection, training and retention. These properties aren't cheap either. They are raking in enormous sums of money but don't deliver on their promises because the people that are hired are on their own and the ones in supervisory positions are unchecked and treat subordinates with inferiority and without respect.  CNA's and Nurses working mandatory overtime, doubles, short staffed. The poor patients are treat poorly and often are on their call lights for hours without help. I would LOVE to see senior and mid level managers do unannounced walk thru's at night, very early in the AM and weekends to check in to see how things really are without those rose-colored glasses.

This facility has very poor management from the administrator to the director of nursing to her selections as nursing management, most of whom are gone now within a year.  Director of nursing is extremely conniving and very quick to throw anyone under the proverbial bus as long as it is not her.  The company offers a sign on bonus for staff but then looks for any reason possible to dismiss employee right before installments of bonus's are due.  Administrator knows nothing about healthcare and makes every attempt to not answer questions in meetings but instead manipulate numbers to make it look like Mason Pointe is not 85% of the debt on Lutheran Senior Services books.  This is mostly due to agency staffing which is 50% of nursing shifts due to poor managment and horrible environment for nurses and aides to work in.  Could be a really nice place if it wasn't for horrible managment and them driving off all of the asset nurses that actually care and get the proper job done.  Stay very far away from this company if you value morals and your nursing license or aide license.

I think Lutheran Senior Services is a company that does put a lot of thought into employee engagement and wellness, but sometimes I feel that the needs/desires of the frontline workers, your CNAs, Nurses, Housekeepers, and Dietary Associates, are put ahead of the other staff. These staff members are very important to the communities and the residents, but so are the behind-the-scenes staff...your Activities Associates, Office Workers, HR teams, Cooks... Pay increases are constant for the frontline workers, but not frequent at all for the others and this is quite frustrating. We work equally as hard to make sure the residents are happy here, but sometimes it feels like a thankless job and you get lost in the shuffle. 
I do really enjoy working for LSS and enjoy the job I do immensely. I would recommend it in a heartbeat to anyone looking for a secure job at a place where you feel like family. The company seems to be making changes for the better and seems very engaged in making the work culture better, so I do hope that helping the behind-the-scenes workers feel just as valued as frontline workers will also happen in the near future. 

What is the best part of working at the company?
I've been working for Lutheran Senior services almost 25 plus years it has fed my family it has taken care of my loved ones it hasn't done too bad about me I have no complaints , soul from experience perspective I rate this the highest quality if you bring a highest quality attitude and the rest is between you and your higher power no complaints

What is the most stressful part about working at the company?
Not completing the task but I'm a professionist like that so it's what you make of it you get in what you put it did you might even get more but that speaking from a guy that has longevity with the company

What is the work environment and culture like at the company?
Everyday it's a work in progress if cultures meet cultures with the same equal respect the outcome can be positive the best in my opinion

What is a typical day like for you at the company?
Typical day like working at home I spend 8 to 10 to 12 hours a day everyday for 25 plus years it's like being family that's a typical day at this company

Started off as i thought a great place to work but their values on employees is a joke.  They only want people who are friends or kiss up to management.  They promote based on who you know.  Pay was horrible especially with holding certificates and a degree.  Benefits did used to be good but all that changed.  HR likes to make up and falsify documents to push for who they really want.  The residents are great and made great friends with coworkers bit management doesnt like that you are friends outside of work and consider anything you say to be gossip and isnt allowed.  Multiple lawsuits against the xompanu from former employees and residents right now over shady management.  Stay away much better companies who value your service and reward you for hard work.  Go to anuy other senior service facility and you will hear the same from the workers who know or worked for lss.  Nothing good for being a christian company they need to work on their morales and core values.

What is the best part of working at the company?
They really care about their workers they work with your schedule when you have a family crisis when you have an emergency and definitely when you are ill ❤️ A great company to work for

What is the most stressful part about working at the company?
Only stressful part was doing the pandemic. Other than that I can’t really say it’s stressful not at all  with my 7 1/2 years of working for this organization. Great company!!!

What is the work environment and culture like at the company?
The work environment is very pleasant  everyone works together as a team it is a lot of diversity different cultures we respect each other the company Respect your values

What is a typical day like for you at the company?
A typical day for me is always good to have this up and down, but the majority of the time it runs smooth for me. I enjoy working with my team and love seeing the smile on the residence. Face and the staff is awesome. We try to make it a Pleasant home for our residence and a safe place to live.

I have been working here at Breeze Park for less than a year and the staff appreciation is unprecedented. I have been working for about 43 years and Breeze Park has shown its employees appreciation in so many ways it's quite amazing. I have been  included and have been able to partake in more company events designed to show the breeze park staff how important they are to this company than any other company I have ever worked for. In fact, I have witnessed more appreciation for myself and co-workers here at Breeze Park than at all the companies combined of all my past employers. If you are looking for employment and want a place to call home and not just a job I highly recommend becoming a valued team member here at Breeze Park, a beautiful campus which is part of Lutheran Senior Services located in Weldon Springs.

I worked at Breeze Park for years, and I know that there will be changes. This company has changed to benignity the company's pocket book and not the people at the front lines per say.  The Company is growing and more buildings are in the works, which means money is being taking away from the staff working the floor.  Just over the past 2 years the company has increased our insurance cost,taking away our paid time off and pay raises are a joke. LSS is the lowest paying company in this business. It was ok to me because I enjoyed my job, the benefits and the management.  
It is sad when a non profit corporation  takes away from the people who make them who they are, to put in to more buildings and to the top dogs.  It is ridiculous the amount of annual pay that is going to the employees at corporate office.  
Supplies are not easy to get because they feel that we are using too much.  Really and they say that they are person centered care.

Top Job Titles	Average Salary
Nursing assistant 1613 salaries reported	$19.55 per hour
Licensed practical nurse 617 salaries reported	$30.75 per hour
Dietary aide 253 salaries reported	$17.91 per hour
Registered nurse 189 salaries reported	$40.42 per hour
Service associate 212 salaries reported	$17.50 per hour

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