software engineer

field service technician

technical assistant

customer service representative

warehouse associate

Lutron Electronics

You’ll likely have a great experience at Lutron. The company culture is one of the best I’ve seen. The work environment is relaxed, people treat each other with respect, and there is very little internal competition. In my experience, you’re not expected to overwork yourself, and maintaining a healthy work-life balance is encouraged.

One thing to be aware of is that compensation growth tends to be slower than at many other companies. While the company emphasizes a steady, long-term approach to raises, some employees may feel that compensation progression does not always keep pace with their performance, contributions, or expanded responsibilities.

Another challenge is career development and cross-training opportunities. In some cases, decisions about employee growth, training, and advancement can feel highly dependent on management perception rather than solely on demonstrated performance and initiative. Employees who are eager to learn new areas or take on additional responsibilities may find that opportunities are not always distributed as transparently as they would like.

Decision-making can also feel centralized at times. Recommendations from floor leaders and supervisors who work closely with employees every day are not always reflected in final decisions regarding development and advancement. This can occasionally create frustration for employees who feel ready for additional responsibilities but are unable to access those opportunities.

That being said, the people are what make Lutron special. The leads, supervisors, and coworkers are genuinely supportive, and many relationships feel more like family than coworkers. The culture of teamwork, respect, and collaboration is something I will always appreciate.

Overall, Lutron is an excellent company with outstanding people and a strong culture. I would simply encourage anyone joining to understand that career growth, compensation progression, and development opportunities may move more slowly than they would at some other organizations.

I worked at one of their warehouses for about 5 months, and depending on which department you leave them at seems to be where your opinion of them stays.

Picking product for the isle auto cart orders was easy. I also picked and packed retail orders and organized pallets without much interference. Worked for my personality and I was trained sufficiently. When I was transferred my next area, I lost interest - almost felt like I was thrown to the wolves due to low staffing rather than to build upon my stronger traits. Prepping and shipping those heavy electrical panels killed my shoulders and back after a month or two.

Outside of that, the weekly meetings were useless. We’d be read some standard newsletter fodder along with current production ratings. And yes, we understood the importance of safety despite being needlessly reminded all the time. Felt like an excuse to treat us like children. If management had a problem with specific people’s behaviors, then why not take it to the individual in private rather than during those meetings? Instead, we were collectively reprimanded for “not double-checking boxes for product before throwing them into recycling bins” and “not paying enough attention to our picking accuracy for cart orders”. Couldn’t tell you how many times the 90% would suffer for common sense things we were already doing correctly.

If you’re college educated, then you’re going to absolutely hate the lack of autonomy in that particular warehouse (set breaks and lunches, shared work stations, limited say in career path). So, it wasn’t a terrible experience but try for corporate if you proceed with them. I assume those gigs are far more comfortable and offer more status than depressingly grinding away with inventory for the sake of consumerism’s never-ending thirst.

A day at work for Lutron consists of opening returned goods, and testing and cleaning them before being sent back into the market or stock. Some things I've learned while working at Lutron include taking precautions all the time, and some electrical components I've had to solder to PCBs were temperature sensitive and could've been damaged if too hot. For management, I feel the facilities I've worked at, management was organized and run well. The supervisors would come around and let everyone know when there would be a plant meeting or a safety talk. When working in a production facility and a warehouse facility, there are co-workers. From working with so many different co-workers in the facilities, they provide not only a friendly attitude, but also the aptitude to get tasks done on time. Getting to know the co-workers was also a plus, as you get to learn more about the person, or how their lives are going. When on the job, there are some stressful situations, which can become a bit rough. I believe the hardest part of the job when working at the production facility was trying to solder some components onto the PCBs while they were in a jig and the components would sometimes move, thus requiring adaptation to solder the components on properly. On the other hand, there were many enjoyable parts to the job. First off, the people of the facilities make the job enjoyable, and secondly, setting my own personal goal to assemble a certain amount of product in a day, such as if a product build run was ordered for 1000, I'd strive to achieve 700 units built in a day rather than only achieving 200 units per day. Setting this personal goal on myself is a challenge all the time, however, I feel it adds that extra pressure that makes the job enjoyable for me.

There are a lot of intelligent people who are incredibly talented but are held back from achieving greatness.  This company focuses heavily on titles and is held up by a lot of bureaucracy.  A person's potential is limited by their initial title at time of hire, which is dictated by the name of their degree.  Career paths, organizational changes and even process changes are kept secret.  Some managers intentionally block their employees from learning about opportunities to grow within the organization.  The rules are different for certain people - not everyone is treated fairly.  Certain employees are pushed up into management positions while some others are pushed back "into the box".

Any man who is fortunate enough to have a good supervisor at this company has a chance for a successful career.  This is a great place to learn a lot about the industry, but is not a great place for women to advance their careers.

Many people and some managers are amazing to work with.  Those are the people who are willing to stop what they're doing to help you out.  Some team leaders are incredibly encouraging when a team member shows initiative, helping to guide them so that they can find ways to improve processes and enhance their careers.  The rest of the managers should learn from these examples.

There is a strong focus on health and wellness.  The company encourages sport groups and frequently hosts wellness activities on campus.  The person who leads the wellness initiatives does an amazing job of not only promoting these activities but also engaging other employees in developing and organizing events.

Lutron is still owned and run by the founder of the company, the same man who invented the modern dimmer switch more than 50 years ago.  It is a privately held company that reflects the value and hard work of the owner.  It is cutting edge and leads the industry in innovation and design.  However, it is an engineering company first and foremost.  That is not good or bad, it is just important to understand that mindset.  Many of the salespeople began their careers as engineers, and so they are very good at selling to other technically minded people, but communicating and establishing a base with the average consumer is still a work in progress. 

The company has grown so fast, that it is still working though how to operate as a medium-large company.  It is still run in many aspects as a small company, where most employees know each other, and there is a sense of family and community.  If you are a hard worker you can advance as far as your hard work will take you.  They are very demanding in their hiring process.  They want the best of the best to work there, and will compensate accordingly.  The culture of the organization is vintage old school east coast.  Wear suit and tie to work, don't walk on the grass, etc.

Overall, the organization favors innovators, hard workers, and people with vision and accountability. It is a great company to work for in an industry that is still growing and dynamic. 

Starting out, they’ll welcome you with open arms to get you locked in but after a couple months it eats away at your soul. 

The job itself is extremely easy to the point where it’s mind numbingly tedious and boring. You will find yourself drifting off in your head thinking about something better you could be doing with your life rather than standing at the same station, doing the exact same repetitive task everyday. 

Most of the people seem friendly but will gossip about you behind your back. There’s A LOT of gossip and trash talk about other employees. Almost everybody does it. People are very cliquey. It’s almost like people just talk about other people because the job is so boring that they need to create drama to be able to withstand being at work. Even management will talk trash about other employees to you. Once I started seeing this, I wanted to leave the company badly. There are some good people but if you decide to work here, don’t get caught up in the drama.

Management and HR are very unorganized and take forever to get anything going. You will most likely start out as a temp and they will take 6+ months to hire you to where you get PTO and benefits. 


There’s a ton of down time where you are standing around doing busy work (sweeping, cleaning, trash) until  more work gets to you in the line which was another big downside to me. 

Overall the only good thing about working here was the free drinks and snacks that you get on break. Other than that, avoid this role 



Roles and Responsibilities:
 
• Partner with business analysts to understand requirements, source systems, and perform data analysis
• Worked with the Business  to understand report requirements based on existing reports/dashboards in source systems and other teams on dependencies,timelines, testing, and technical delivery. 
•Data analysis and modelling.Transforming OLTP Data to OLAP Data Warehouses based on requirements  to better Business decision support analysis.
•Performed descriptive analytics and presented data insights visually and followed up with concept testing 
•Performed behavior Analytics (cross sectional and Temporal analysis).Participated in research sessions and helped developing  pattern recognization algorithms  aiming to provide actionable insights to the business problems identified.
• Participated in research sessions and helped build Predictive models using statistical methods depending on the business problem and the data availability.
• Prepared Business Requirement Document and converted business requirements into Technical Specification documents. 
• Worked closely with business power users to create reports/dashboards using tableau desktop.

A day as a Roll/Fold operator consisted of attending a 15 minute meeting before the start of the shift where the managers and supervisors ran us through our work performance and addressed issues with conduct, work ethic, or communication of the team. After the meeting, we would clock in and immediately report to our stations on the plant floor.  At that point we spent the rest of the shift (excluding breaks and lunch) assembling window shaders, and assisting other stations if we were caught up at ours.  
     My coworkers were all diverse in race and gender, but for the most part acted as one cohesive unit.  The management, on the other hand, often seemed to be at odds with each other, and sometimes we would receive conflicting information from different superiors.  
     The most difficult part of the job was getting the hang of assembling the shaders, as a good deal of dexterity is required, and major mistakes could be costly for the company.  The most enjoyable part of the job was getting past the initial learning curve and being able to work in tandem with my coworkers to achieve our goal and uphold the company's mission.

Three months of employment here was more than enough time for me to decide this company was not for me. You will hear "Lutron Family" thrown around quite frequently, but there is nothing redeeming about the facility in Ashland other than the income. Management is incompetent on second shift. You will be lost if you are second shift. If you have to work here get on first or third. You have to sign out to get off the floor to use the bathroom, instead of addressing poor behavior they opted to make everyone feel there was a magnifying glass over them. Not enough workflow, too much idle time standing around waiting for work to come your way, meanwhile trying to juggle your management getting upset you aren't doing enough. The workweek hours went from a normal eight hour shift to three short days and one long day (on Friday if you're second shift)
Witnessed multiple incidents of "hazing" by management of new employees, who then would leave, rinse and repeat.
If you are offered a spot on second shift only you will be thrown to the wolves.

They have a habit of promoting rude and obnoxious people; if you complain to them about it they lie and say "we're looking into it," even though multiple people have come forward with the same issues and they did nothing. Their policy with temps and training is completely disorganized, temps can only do half the tasks on the line, and some ppl are forced to train and work on the most stressful lines while others seem to get special treatment. If they see you are miserable on a certain line or a line leader is disrespectful to you, they will keep putting you with that person. Communication is awful there, major issues are kept secret and when they come to light everyone starts pointing fingers. Decent place to get started but definitely not a  place for a long-term job. Put in my 2 weeks notice but decided to leave 2 days before it ended, as they forced me to work with an individual known to be rude and disrespectful and who I had been vocal about just before my last day, and then said after the fact I "should have spoken up😤."

Top Job Titles	Average Salary
Software engineer 6 salaries reported	$107,083 per year
Field service technician 16 salaries reported	$76,203 per year
Technical assistant 1 salary reported	$21.00 per hour
Customer service representative 2 salaries reported	$47,320 per year
Warehouse associate 5 salaries reported	$19.20 per hour

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