packer

handy man

call center representative

Luxury Brand Holdings

I've been working for LBH for just about 2 years and I love the fast pace work environment. Every day is a challenge and it makes for never a dull moment. The people here are dedicated and committed to their jobs and are so passionate at what they do. I have grown my career so much during these past 2 years and can see the value and positive impact my work has on the company. The leadership team are very hands - on and active throughout the organization. They are extremely hard working and always open to new ways of improving things. They trust their teams and are reward hard work! 

The culture/environment was unpleasant to say the least.  Unless it has changed the culture/call center structure it'll be a rough ride.  You're just a $$ to them and they want more $$ however there is no additonal training/continuing development on any level.  Post initial training it's learn as you go and receive quick five minute learn on the fly "training."  From Call Center Managers to supervisors to reps everyone is overworked and overburdened.

This company is all about picking favorites.  There are no people of color in any upper management.  Very uncomfortable work environment. Low pay, strict settings and you are constantly being told you have to do better.  All they want you to do is sell. I wouldn’t not recommend anyone to apply for this company. You are penalized for using the bathroom too much if you work for the call center.  This company cares for clients and customers rather than employees.  

They went from a place I loved to work to one that I dreaded every day! New management came in and fired/laid off a lot of workers, to bring in younger/less expensive staff. Not loyal to everyone who worked their butts off for the last 5-20 years. 

Watched great people lose their jobs because of this, and also watched favoritisms being played towards all of the new employees.

Pay was above average for what I did but supervisor was lazy.  Lacked communication and training.  Let some guys goof off while making others work twice as much.  My last day one of the guys was laying on a couch playing videos on his phone while 2 VP's were looking at me like "what the heck is he doing"?  My boss did nothing but bark orders at me, when he felt like it that is.

I think the title says it all. The only redeeming factor was that I worked with some great people. Management sucks and the work environment is downright hostile at times. 
I would not recommend working for this company. 

Fun, dynamic jewelry store with unique styles and selections.  The hardest part of working there is the commission base pay creating an un-trusting work environment between employees.  The most enjoyable part was meeting people from all over the world and being a part of an exciting and memorable purchase.

Ridiculous deadlines
No communication 
People do not own up to their mistakes 
Outright hostility 
Mean girl atmosphere 
Inexperienced Vice Presidents and managers

Luxury Brand Holdings and their affiliates offer a wonderful work environment with a compassionate culture. The customer service position comes with its challenges, however rewards and outcome are far greater.

Every one there was extremely respectful, and wanted to see each other succeed. Highly recommend working there. Every department there worked together.

Top Job Titles	Average Salary
Packer 10 salaries reported	$28.10 per hour
Handy man 2 salaries reported	$21.00 per hour
Call center representative 1 salary reported	$16.50 per hour

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