technician

technical associate

logistics technician

warehouse associate

logistics associate

MCPc, Inc.

Overworked on client site and neither client nor MCPC ever provided any feedback regarding anything. Job was sold as contract to hire, it was not. Regardless of the reason the client states not sure how anything can be corrected IF its an issue WHEN its never articulated. The job failed to mention mindreading in the description however, upon researching this client would appear to carry a body count that roughly stretches 90 days? This client would reference some of the previous techs in conversation but it was always deemed they were unstable/we dont know/there was an issue/He just left? How many times can this possible happen. Well the answer is tied to workplace culture, this is a factory of human bodies to be used and disposed of when no longer needed (which is fine if you state just that/dont lie), as long as the client pays. Nothing enjoyable when you sit on an island asking for feedback and you get crickets/no follow up/randomly canned for things that were never articulated thus unaware of/and hey sorry thats what unemployment is for....WOW!!! This tells me you lack care/empathy/and class, more importantly it must have been a while since this person fell on hard times to make a comment like that, especially when the job was supposed to be longer than 90 days and the onus of failure belong on MCPC and the client for providing ZERO and I mean ZERO feedback. I hope you all the success your classy commentor displayed! Stay away from this place if you want a real career!

I worked at the skypark location as a contractor. In 6 months, I have never seen such a high turnover compared to any previous employer. This place moves through people almost as fast as Amazon. This made training quite frustrating as you are taught by people who barely know the policies. It appears they need several staffing companies to remain decently staffed.

They claim 3x longer than average tenure for IT, because technically the contractors do not actually work for them. If you were to include contractor positions I'd wager a guess of less than 1 year of tenure at the skypark location.

Management is barely helpful and just seem to constantly make changes to any plans, policies, or processes. Keeping up with the near daily list of changes is asinine.

As a contractor they will also wait until your last week to extend an offer to work for them if they choose you.

Hours worked were at one point 9:30-6 and abruptly changed to 8:30-5 with notice given on a Friday for the following Monday. Most of management starts around 6:30 and typically leaves around 3.

I learned a lot while working for MCPc.  Great on the job experience as you get to learn countless IT environments.  By doing so, you can build a huge knowledge base as there is no one size fits all when it comes to IT environments. 

Management is flexible when it comes to professional and personal needs.  My co-workers are always easy to get along with and are able to assist if needed.

The most difficult part of the job is keeping up with the ever changing technology, which ironically is also the fun part, and customer demands can change with little or no warning.  This means changing workflow and priorities rather quickly.

The most enjoyable part would be seeing all the new latest and greatest technology and getting to know the people you work with and the customers you work for.

Not a bad position for entry-level IT. Everyone I’ve interacted with in the company is very nice and helpful, and overall it has a good culture. However, the day-to-day work itself can get very monotonous - repeating the same mind numbing processes over and over with little opportunity to do any real technical troubleshooting - and the pay isn’t all that great, especially in today’s economy. There also seems to be a lack of quality and timely communication between management, customers and staff, which can often create headaches for everyone involved. Many times we will get a week or two into a project and be told to redo everything because “that’s actually not how the customer wants it done”. But again, overall it’s not a bad place to start out, I just can’t see it being a long term thing for me. 

However, I worked from home for 5 years, then the corporate office moved, and they made me move to Cleveland to work.  I lost more money that year, than I made.  Left my home, my husband, to keep the job, for one year.  It simply wasn't cost effective, and was hard on my marriage.  When another job came along that was working from home I jumped at it.
MCPc was a great company.  Although I have to admit, they were getting too big, and the culture was changing.  Big Company, big business, no love for the little guy anymore. 
I managed all aspects of payroll from hiring, entering, paying and terminations.  I managed and funded 401k and HSA.  I managed the timeclock system.  We paid salary and hourly biweekly, and commission bimonthly.  Loved it.

I enjoyed my time at MCPc immensely. The only reason I left was to find a greater pay scale. It seems that personal issues have affected me more than any practices at the employers behest. They worked with me when I had trouble getting into work without a vehicle and made my hours flexible. Only downside is that some of the upper-level employees that have been there for a while and aren't exactly amazing at their job are allowed to stay in their position usually by affiliation with the CEO or other veterans in the company. Even still, the work is not too demanding and the teams are very personable. There are plenty of incentives and bonuses.

This company was a pleasure to work with, and I felt fully utilized, whether I was using my technical skills to image computers or just doing heavy lifting and sorting. I was also appropriately compensated for the many hours I spent working there. My coworkers kept things fun while making sure we all got our work done. I learned a lot at this job about computer imaging and initial setup, as well as how a warehouse operates. Unfortunately, it is seasonal work for several employees, so I do not always have the opportunity to work there, but I appreciate when they can help me help them.

I’ve never seen so much chaos in one place. The turnover rate is insane, management barely knows what’s going on because communication is very poor. They talk about raises but never give them. Constant changes that seem “good” but never stick/work out and always ends in disaster. Pointless, long meetings that have everyone confused and resolve absolutely nothing and waste time. 

People can’t just be happy with pizza parties forever. They need proper compensation and better equipment, and someone who actually listens.

Aside from a few great people, of course they lost them. Because at the end of the day, you can only sigh throughout an 8 hour day so many times.

MCPc is overall a fine place to work for. Employees complain but it truly is not that bad. Middle managers are down-to-earth and attuned to the needs of the workers, but are beholden by the interests of out-of-touch executives.

The executives will flaunt about the millions of dollars they earn in monthly meetings but actively shut down any discussion on wage increases which are desperately needed. There are no performance-based or even yearly raises.

Nepotism plays a large role here. If you know or are friendly with the executives, you get special treatment, higher pay, and can get away with a lot more.

What is the best part of working at the company?
They really didn’t give me the opportunity too show them what I was very capable of doing for them!    Extremely poor leadership!

What is the most stressful part about working at the company?
A huge lack of integrity and transparency between employees and management!

What is the work environment and culture like at the company?
If sucked!   Poor communications!!!   Discrimination from leaders as far as giving a share of the work load!!!

What is a typical day like for you at the company?
I wasn’t hired so I never found this out!!!

Top Job Titles	Average Salary
Technician 2 salaries reported	$21.38 per hour
Technical associate 6 salaries reported	$18.33 per hour
Logistics technician 10 salaries reported	$18.15 per hour
Warehouse associate 4 salaries reported	$17.00 per hour
Logistics associate 6 salaries reported	$19.33 per hour

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