financial analyst ii

MEDPOINT MANAGEMENT

MedPoint do have an HR department but they only employ one person at HR Department called " HR Director". They do not conduct prospect employees' qualification review during hiring process- do not hire people based on experience or degree.If you are a relative or friend of someone in the company, you will get a job 100%. They don't look at the education. The salary of an employee with a Masters degree and an employee that has no high school diploma is the same.The workplace condition is bad, AC always broken- extremely hot on summer time, when it rains- roofs are leaking and the place is extremely overcrowded.

 MedPoint have a company policy but it was not followed by most employees because the management does not care. Some department are just socializing and playing all day and will work overtime to do the work and the management allow the wrong doing because they are relatives or friends.THE COMPANY CULTURE IS EXTREMELY BAD BECAUSE OF THE NEPOTISM PRACTICE(HIRING RELATIVES & FRIENDS POLICY ONLY). 

My supervisor reports to work between 10am to 11:30am then have lunch from 12 to 2, then go to the gym at 2pm, comes back to work after 1.5 to 2 hrs. then leave again to go shopping or pick up her kid from school then  stays until 8 pm pretending to work overtime. Overall, my supervisor and her friends are paid 8 hrs plus overtime while playing around most of the day. And what's worst, the supervisor sends email to everyone regularly  pretending to give an instruction or reminding everyone to focus on their work and avoiding socializing (cc the upper management) despite the fact that the supervisor is the one who lead the wrong doing in the company.

Expectations are very high with very little room for mistakes.  If mistakes are made its not presented to you as a learning experience but more of like you’re stupid and you should know better.   And, you’re constantly being threatened to be written up if you make legit mistakes.  We were as a unit threatened that if a mistake is made “again” you’d be suspended without pay.  I don’t know how legal that is but it certainly does NOT create a positive healthy work environment.    The lead is not really a “lead”.  She has major attitude when asked a question, is not helpful and when she does help she makes you feel like you’re bothering her or the question is stupid.  The Manager is not any better.   Very impatient!  Management needs training on how to motivate and encourage employees in a positive way.  Right now morale is low!  I wouldn’t be surprised if they get sued!!!

Oh, let’s not forget the starting pay, very LOW!  Almost minimum wage.

Nepotism is really bad!  Favoritism is extremely bad!  Oh yea, the word “Professionalism” doesn’t exists among employees.  The atmosphere at times is so ghetto the way they talk to fellow co-workers is out-of-line.  They use slang words sometimes cursing.  The dress code is casual I mean very casual to the point some people wear pajama pants, shorts and ripped jeans!

Don’t be fooled by Family Oriented.  It’s a joke!

You are able to dress casual and MedPoint is good about when something happens with your family. If you want to move to another position outside your department or within your department you have to be a family member or a friend of the family. This has been an overall issue throughout this company. People are afraid to speak up in fear of losing their job, so they choose to not say anything. 

Many people are hired without having any claims experience, but they train them to do the job. When it comes to training they train those who they want to succeed (family/friends). In my opinion this company could really loose people who are good employees with a lot of experience, so as a company they would have to want to make a change for the better.

Nepotism and Apple Polishers are everywhere in this company. Some of The managers and supervisors have the mentality of being untouchable. It is who you know in the company that will get you the promotions. Only some hard working employees are acknowledged. If your boss doesn’t like you or has horrible leadership skills, don’t expect anything but more work. You have to play the game of being two faced. They say family oriented, but it’s more like a soap opera in every department you go to. Constantly wondering who you can trust and who has a real genuine heart to make you a better employee. Pay is very low and a lot of favoritism. If all employees were reviewed in their knowledge of their work, productivity and being a team player more than 1/2 the employees would be gone.  

The workplace culture is challenging, with micromanagement, favoritism, and low morale. Leadership often fails to support employees or demonstrate the core values they promote. 

Growth opportunities felt limited, and management’s communication style was frequently unprofessional. 

New leadership changes only worsened the environment, making it difficult to feel valued or respected. While the benefits were good, they didn’t compensate for the negative atmosphere. 

I wouldn’t recommend this company to those seeking a supportive and collaborative workplace.

They need to change the lead who is doing the  prior auth onboarding training, Training/ education is definitely not her calling. She just overwhelms, stresses out, and frustrates new hires. She is all over the place, too fast, jumps from topic to topic and inundates the new staff with forms they don’t understand. Clik here and click there and no one can follow. Instead of stacking on knowledge and skills from basic to complex, she’s all over the place. She is scattered brain, starts with complex auths, jumps to another topic, tertiary, etc. and back on forms etc. New hires get frustrated and overwhelmed without learning the basics, not even getting the chance to learn how to maneuver the archaic system. And they expect you to know it all, hence resulting burn out and fast staff turn overs.

In the inpatient department, there were many tasks, including creating referrals based off of face sheets received from hospitals.  In addition, each morning, we needed to call all of our patients who were in house to see if they were discharged and document on printout and distributing to necessary clinical staff.  Handle incoming provider calls as well.
In outpatient, primarily we obtained authorizations from health plans, such as Anthem, etc. and make sure we had them finalized withing the proper turn around time.
I enjoyed working outpatient more as it seemed to be operated more smoothly.  The hardest part was with inpatient, I felt there was favoritism with my associate by my supervisor.

Micro managers are highly influenced by nepotism and race. You’ll be fine if you are close friends (hang out after work) or you have family in management. Seniority does not matter. No more company events or bonuses because of lawsuits for lost wages. Managers shouldn’t be managers, very unprofessional. They do not care about your schedule request but friends family and favorites will work when they want.  CEO needs to invest time in each department to find out what is happening. Rude, unprofessional staff (mostly management) Started off good but went bad quick. Save your time and apply for better, there are plenty to pick from in this area. Be mindful of lost wages if hired.

 They have a “family atmosphere” motto but that basically means management hires their OWN family members. Advancement and promotions are a joke. Again they hire those who are related and have no experience. People working at retail stores and gyms are hired and then promoted for leadership positions. They used to Focus in patient care but not anymore. Overworked, underpaid, and no realistic workflows and expectations. Leadership is basically non existent. Lots of employee turnover. I used to love working here, but recently left. 

My daily routine at work consists of finalizing provider disputes in timely manner, logging provider disputes on excel spread sheet, and sending providers letters to acknowledge provider dispute received. Every month we will be assigned to pull out of filling cabinets provider disputes for auditing purposes. I have learned a new system named EZ-cap as well as AB-1455 standards. The provider dispute department consits of 5 employees. We work as a team to get our work done and to finalize with timely manner. I enjoy the learning experience that comes with medical management and I enjoy helping out patients, and providers.

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