janitor

floor technician

area manager

day porter

crew member

MERCHANTS BUILDING MAINTENANCE

•	Inspected all account buildings on a monthly basis to ensure quality 
•	Responsible for resolving complaints and failed inspections 
•	Utilize the JLL’s 360 JLL website to manage activity, complaints, and open orders
•	Prepare daily reports for inspections, periodic sign-off, and 360 JLL updates
•	Communicate with customers on a daily basis (Bank of America, Citibank, Pentair, etc.)
•	Manage work order process daily
•	Report productivity and activity on a daily basis
•	Perform billing for all tag jobs
•	Manage pricing when performing cleaning services
•	Translation for employees and documents in Spanish
•	Confirm all invoices are paid for work orders entered
•	Involved in developing ideas to operate and provide a better effective flow of communication 
       with customers
•	Monitor janitors, utility crew and van's tracking service
•	Monitor revenue and probable ways to reduce costs and labor
•	Direct supervisors and utility crews to their daily duties involving pending work orders or other special jobs
•	Monitor completion and keep communication at all times
•	Assure that all jobs are completed and follow up with clients
•	Assign duties to office staff
•	Schedule jobs on a nightly basis with night staff and confirm completion
•	Monitor overtime and daily hours assigned to all staff
•	Supervise administrative assistants
•	Supervise area managers
•	Manage periodic schedules for all buildings


I was genuinely impressed by the care the owners put into creating a thoughtful workplace - clean, well-stocked break rooms and restrooms, everyday perks, even sanitary products (something I’ve only seen at Google), and standing desks already provided. Unfortunately, my experience was overshadowed by a manager whose behavior didn’t reflect that same level of care. The workload I was handed was heavier than expected, and support from manager was limited among other things. Leadership can set the tone, but culture lives in the day-to-day actions of the team. I still believe this company has great potential — with the right people in the right roles.

was always busy and never a dull moment and had a lot of things that would come up as when an employee was not able to make his appointment for the day of janitorial had to dispatch supervisors and branch manager of problem to get some one else to get called to in to take place.  Meetings sometimes would run late and was not able to get home until 7 to 8pm.

I worked with Merchants for almost 3 years. Very high turnover, low pay, benefits no body can afford, upper management doesn't care about the employees. I've heard they take care of their union employees in California but non union employees are very poorly treated. They don't care about employee safety and wont spend money on PPEs. No one gets raises, theres no room to move up in the company. Pay checks have been days late at times and you can never get ahold of anyone at the corporate office.

Job would have been enjoyable if Management was more graceful and understanding. Better training, handling hostile environments, and not showing favoritism within front office. There is a lot of union within certain employees as they are either family or outside friends which can make you feel excluded at times. 

A typical day at work for the company of merchants building maintenance is productive, fast-paced, and fun. I clean office buildings and make sure that everything is spotless before leaving. I currently work alone, and do not have any immediate Co-workers. There is no hardest part of the job, I like everything about working there.

Horrible management who did not allow me as the head of HR to make independent decisions; the president of the company was horrible to work for, and screamed at his employees all the time. He never made me feel welcomed and did not allow me to create a fun welcoming culture to entice employees to want to work for the company. Probably the worst company I’ve worked for. The president’s way or the highway. 

This company should have corporate come down and over see the managers and others that manage the bakersfield establishment. I Thought that this would be a good job for me but found out its not completely consistent and management could also use some help.

I like working there. Everyone works well as a team. If someone doesn't  feel good that day, but they show up for work anyway, we pull together and help them.The work is hard physically for me. I can't lift  50 pounds (changing a garbage can liner), but I can call on the radio for help from my team. They're always ready to help me! We are hiring now-Nov 2019.

I enjoyed my time working for Merchants, there were plenty of hour and I got bonus checks every two months. my only real concern I had while I worked for merchants was there was no room for advancement. overall if I didn't have to move out of state I wouldn't have left the company.

Top Job Titles	Average Salary
Janitor 220 salaries reported	$16.35 per hour
Floor technician 15 salaries reported	$18.65 per hour
Area manager 4 salaries reported	$61,625 per year
Day porter 4 salaries reported	$19.66 per hour
Crew member 7 salaries reported	$19.11 per hour

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