retail sales associate

sales associate

operations associate

merchandising associate

human resources associate

METROSHOE WAREHOUSE

Metroshoe Warehouse is the WORST job I have ever had. First thing, the owners. The owners do not care about anyone but themselves and making money. That's why employees are required to be at work if they are sick and if the weather is terrible. Instead of closing the store early to let people get home safely they stay open and make people drive home when all of the roads are frozen over. If you apply here and get the job, which you probably will because they hire way to many associates, be prepared for the owners. They act as though you should worship the ground they walk on. If you have a customer and they want to shop and be left alone, too bad. If you do not stay with them then the owners will pull you aside and yell at you in public. Once again they want you to sell to them and make them spend more money. If you run up to the break room to get a quick drink, you better not get caught because you will get yelled at. Second thing, Management. They will work with your school schedule but you may be in the store till 11:30 one night and even if you have work due at midnight or a test, you won't be able to leave on time or early. If you put in your two weeks, be prepared to be hassled. They will try to irritate you so you will quit or probably fire you. Third thing, Pay. As a sales associate you get paid on commission. So your pay is $2 an hour plus the commission you earn. Which if you up and quit or get fired say goodbye to the commission you earned. Commission pay here is terrible because you will have sales associates that do not work as hard as others and get paid more because they steal sales or they will go play cashier and put their name on sales in which no one helped the person. The owners and managers have their favorites so they don't do anything about it. There is also no overtime so be prepared for that as well. No matter what position that you apply for, you will probably do it all. All of our sales associates have to put out stock even in the middle of your shift or even after the store is closed. The cashiers can be prepared to work on stock all day but get griped at if they aren't behind the register. Stock associates have the most work to do and get paid minimum wage. Everyone who works here gets miserable eventually. The best part of the job was all of the people that I became friends with. That is why I stayed as long as I did. You also can't go to lunch with certain people because even though they are your friend, it looks like favoritism, even though everyone already knows they are your friend. This was the most stressful job I ever had. I worked 6 days a week between 45 - 55 hours a week. I would see my boyfriend maybe an hour everyday, sometimes less, and we live together. I worked so much that my family would have to call me or text me asking if I was okay because I did not have time to call any of them. Just don't waste your time or your life applying here because eventually you to will get very stress out and miserable. You will probably even get stabbed in the back as I have and other previous co-workers.

The pay is great, regardless of position in the company is great HOWEVER it is not relevant to what you have to handle and put up with on a daily/weekly basis.  In the time of being with this company I have seen them play favorites as I watched a manager terminated for failing a drug test but six months prior an employee came back drunk from lunch and they sent them to AA.  You have employees that are terminated first time for utilizing their cell phones on the clock instead of working and then others who are told multiple times a day without repercussion.  You have employees who can wear clothing that is so revealing that a customer will complain about the dress code in the "family" environment but yet a sales person wear a pair of tennis shoes that are sold there and they are forced to buy a pair of $150 dress shoes.  Out of three owners in the company there is not a single one of them that runs it that same, the youngest has high hopes and could achieve complete success with the company if it was just him running it as where the older two will never see the error of their ways.  At this point that the entire failure with retention in their company is the inability to step back and not micromanage management or the employees.  You have managers at some locations that feel it is acceptable to "date" employees and have no recourse but others who could be late and literally be screamed at by ownership.  If they really stood back to figure out the issues in the company it can all be revealed with a look in the mirror.  There is not a single employee that actually has respect for the owners of this company but are afraid of them more or less.  You have corporate level employees and employees who share the same office with owners who can't stand to be near owners and all the way to general managers talking about the ownership.  It starts from the top and the way to lead is by example, not belittling your managers in front of their subordinates.  The policies of this company are great in writing and if your caught on the back end of it your screwed unless you are a favorite.  Myself and countless other staff watched an employee walk out at lunch and never come back but because he "didn't get along" with some staff he was transferred to another location.  Yet those same staff that he "had a problem with" have cost other people their jobs and continue not to do theirs and do as they please.  The entire company and practices of the company are completely inconsistent and followed by some and not by others as well as picking and choosing what to follow.  I hope that one day MetroShoe Warehouse figures it out that they entire basis of the company is the people working for you and when you hire in a rush to fill a store with "bodies" that walk out and let go of people that have given entirely too much time to the company THAT is where it starts to fail!

I considered myself on the managers and owners "favorite" list, which wasn't always great, but I had better treatment than what I witnessed with other employees for the most part. Owners and some managers micro manage like crazy. The rules didn't seem to apply to everyone, for example, a no call no show would normally be considered for termination. However, I witnessed someone leaving for lunch only to not return, and they received a scary phone call from the owner, and then a promotion to follow... You wont be rewarded or acknowledged for going above and beyond your job duties. No matter what, you must be doing your job at all times, which means no standing around and talking because there is always something to do. I believed this no doubt. However, a few managers I had worked with would get on to employees for standing around, yet did it CONSTANTLY with their "favorites". The favoritism is unreal. Even though I considered myself one, I never took it for granted or figured that meant the rules didn't apply to me. The management needs so much work, it is unreal. Harassment also occurred with me with a former manager and the first time I reported it, nothing was done about it, so this is where feeling uncomfortable came into play. I also had my race made fun of in a derogatory way by two of the managers I worked with over time, reported that as well, and again, nothing. All in all, the rules need to be regulated and applying to EVERYONE, management needs to realize what management actually means, harassment needs to be taken seriously, the pay needs to be increased, and overall, this business needs to improve their care for their own employees because they make it very difficult to want to work. Putting employees down everyday isn't the move.

Personally, I never felt disrespected directly while working for Metroshoe Warehouse. But I couldn't list the countless times I saw other coworkers disrespected simply because a manager didn't care for them as a person, regardless of their work ethic.  With that being said, that was a huge problem for me. Everyone should be held to the same standards regardless of who's friend with which manager.  The amount of disrespect shown on the sales floor is definitely trickled down from the very top. The managers are disrespected by the owners, therefore the associates are disrespected by the managers, which sets the mood that everyone can disrespect everyone. I don't know about everyone else but that is not a work environment in which I am interested in working in. 

I worked at Metro for quite a long time. Keeping my mouth shut when I saw things like this happening because honestly, negative things happened so often it was the norm. But now working at  a company where everyone is held by the same standards, I look back and see all of the problems and it makes me feel bad for people who still work there in such a hostile work environment.  

Although the environment as a whole was extremely negative, there were positives about working at Metro but in the end the negatives outweighed the positives which ultimately led to me looking for other opportunities.

I started thinking that it would be a great place for me to work. I didn’t even read the reviews and I was naïve to think that I would enjoy working here. When I first applied, I was a cashier. Even though I applied for operations, I agreed to be a cashier because there wasn’t enough at the time. After a couple months there were enough cashiers to where I could actually do operations. I had to tell my manager in private that I wanted to be in operations because that’s what I applied for. The good thing is they listened and I was immediately trained to be in operations. 

Fast forward a couple months later and I start to see management do something to me that annoyed me to no end. They hold way too high expectations for their workers. I myself was a victim of this many times when I was working. I’d be working to get things done right and they tell me to work faster. When I worked faster, they told me I had to be even faster. Even when I worked hard at times, they told me that I needed to work harder. I find myself physically and mentally exhausted after work and it became less and less enjoyable. The only thing that I liked was my employees. It made my job at least tolerable. They kind of prevent me from just walking out if I had to be honest.

So I worked there for a bit and at first they were very good at working with my school schedule and teaching me. After a while I started to be really good at the job  and was proud of myself cause I never worked a job like this before. Then my coworkers got jealous of me and started to be mean to me but I though it would be fine. They just needed to get used to me. Then I was constantly getting ridiculed and secured by people accusing me of stealing sales and that's why I was good. I had one coworker blow up on me about it in front of everyone and made me cry. I never had a job make me cry so much the coworkers were so sour sweet and management had obvious favorites. I was super late once by 20 minutes because of severe traffic and I called ahead to let them know but I gor a write up. Even if I was 1 minute late I would get talked down too. I got super sick and I couldn't afford a doctor so I couldn't get the required doctor's not to get time off. It didn't matter that I was good at my job in the end. There were some okay managers but ultimately all of them feed into the same toxic environment. I never felt more miserable or sad at a job. Does it make good money? It can. Is it worth it? No.

A typical day as a merchandise associate at Metroshoe starts with a full load of receiving product, pulling product for the AM and PM email (when people order products online). Answering phones, putting product out from the back, processing new product, tightening shoes, fitting room attendant, and also dealing with whatever the management decides they want to throw on your plate that day. Never have I felt more underappreciated in a work setting than I have here. Do I want a red carpet thrown out every day? No! But less sarcasm from the managers would be nice as well as a bit of appreciation for what we do. Out of everyone that applies here as a merchandise associate, about 3/4 quit within the first week of their start date. My fellow merchandise associates are the only good thing about this job, only because I've known them so long. If you want a job where you're underappreciated and underpaid, this is the job for you!

Retention rates are through the roof at this location. So much potential for growth as a company but too occupied with being petty and playing favorites. Their favorite game to play is “point the finger” as opposed to fixing the problems. So understaffed they have to borrow associates from other locations. Pay is good until you realize that you will work 50-55 hours a week. Sales associates are on commission and can honestly make more than the management. Owners work just as many hours alongside you, so you can never catch a break. The management team is too focused on getting rid of anyone at the drop of the hat as opposed to developing people, and once you’re written off by one they’ll push your buttons until you leave. Stop being so content with mediocrity, and stop treating your employees like dirt, and you’ll notice people start to stick around.

I worked there for about 3 months. Probably the 2nd worst job I've ever had. I admit I'm not a sales person, but it was pretty horrible working there. You work on commission and any other time you get paid 2.13 an hour. They will keep you for as long as they want after close while paying you this pittance. The owners are terrible and rude. If the roads are icy or you are not able to make it in your vehicle for a shift, they will come and get you even if there is no one shopping because of the terrible weather. 
I will say my fellow employees were awesome and I'm still pretty close with some of them and the assistant managers were pretty nice as well, unlike the full time managers who let power go to their head. Other than that I couldn't stand the position. As soon as I found another job I put in my two weeks.

Most awful place to work.  In almost every review you will notice HOW TERRIBLE the owners are.  I have never seen so much turnover in a company and you are PAID NEXT TO NOTHING.  They expect when you are on salary to work 80+ hours a week with no overtime or bonus EVER.  Oh and holidays?  Kiss your family time good bye.  Overnight shifts on Thanksgiving.  I was unfortunately part of this company when they moved stores and ALL employees were required to work 12+ hours on a sunday with NO pay.  The owners were demeaning and caused HIGH stress.  If you made a mistake you were yelled at and made to feel like an idiot.  They knocked my college degree and were very offensive.  They expect SO much out of you but give little to nothing back.  They have the worst attitude and more than once a costumer left appalled by their treatment.  They expect ZERO fun at work.  DO NOT WORK HERE.

Top Job Titles	Average Salary
Retail sales associate 1 salary reported	$17.50 per hour
Sales associate 3 salaries reported	$17.50 per hour
Operations associate 3 salaries reported	$12.50 per hour
Merchandising associate 10 salaries reported	$12.01 per hour
Human resources associate 1 salary reported	$12.01 per hour

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