service technician

diesel mechanic

equipment technician

service coordinator

mechanic

MacAllister Machinery Company, Inc.

Not a bad place to work overall, good starting pay and overall the low/mid-level managers are pretty solid.  Promotion is extremely difficult, as there are few slots and a large number of personnel.  Due to it being a family run business, connections seem more important than performance, when it comes to promotions.  Work/life balance is brutal.  If you have any desire for a life outside of work, be prepared to have a lot of it cut down due to the hours required; long days plus weekends.  If you're ok with that, then it may not be a big deal.  The corporate demand for safety compliance, while admirable at face value, seems to be more due out of fear of loss of revenue and fines than genuine concern for employees health and safety.  Some managers are fantastic, while others have a tendency to micromanage.  Communications is often an issue, often leaving you wondering exactly what you're supposed to be doing, or wondering how your progression in your field is going.

At MacAllister Machinery Inc., customer satisfaction is the number one priority. If one works hard and stays focused on their objectives while treating the customer like he or she wants to be treated, then one will receive the respect, gratitude and loyalty that a employee comes to appreciate from coworkers and customers alike.

The best managers have been the best listeners. 
The best coworkers have been the best communicators.

The most difficult times have been when objectives were unclear, responsibilities were not established and accountability was poor.

The most enjoyable moments are those when a customer or co-worker compliments you on a job well done.
The most rewarding moments are being able to help a customer or a co-worker in need.

Being union, benefits are top notch. CEO claims to be against lay offs which is big in terms of job security. Management is pretty laid back but some people take advantage of that. Opportunity to grow and make more money is there, but it doesn’t happen over night. As long as your someone who doesn’t mind grinding and putting in the work you’ll be rewarded with more money but MOST don’t seem to understand that. Money is everything to most of the employees in the service side which can become annoying. The work is fun for the most part and you are almost always busy, especially in the winter. 

Overall it’s a good career. You won’t make millions but you’ll be comfortable and your family will be taken care of.

What is the best part of working at the company?
The Benefits are very nice on site clinic is nice as well.

What is the most stressful part about working at the company?
The sad thing is the management 100% don’t work with employees. I mean it’s like to many Chiefs HORRIBLE communications. Is destroying company values. 

What is the work environment and culture like at the company?
Very very Toxic and it’s really sad. The only way I can see change is Chris MacAllisters needs to sit down with 5-8 employees and just listen and then decide the changes. Management is 100% responsible for all of the job turnovers for the company. 

What is a typical day like for you at the company?
Good with the men and women I work with because we get it we do the hard work. Get paid less PAY is something that needs to change very very soon.

What is the best part of working at the company?
Great young team of managers and leaders. Very safety conscious and willing to do what is necessary to be highly professionals in their work. 

What is the most stressful part about working at the company?
When everyone realizes they are part of a team that provides high quality work and are committed to a safe work environment, not a lot of stress.

What is the work environment and culture like at the company?
Outstanding achievers and learners both at the technician levels of the business. 

What is a typical day like for you at the company?
You come in, get your project or work assignment, determine the time parameters, and then focus on completing the assignment. If problems arise, communicate with management for support.

Great place at first but after awhile you see why the employee turnover rate is so high. Pay does not keep up with the trend and it starts with the large HR department and high ranking managers. I worked with some of the best there is and they left because the pay didn’t reflect their worth. I’m 6 years in and I’ve become one of the senior guys and I’m starting to see my pay not reflect my knowledge. Good place to start and take your experience elsewhere for a company that really values the little guy. Benefits are great and very flexible on vacation and emergencies. Safe work environment. But I can’t stand to see great people come and go and we hire fast just to fill spots....not for skill. All in all you just feel like another body they bring in.

A typical day at work at Michigan CAT would first start off with walking over to a supervisor and getting some work to do. After they assign you someone to work with, you then follow them in their service of whatever machine they may be working on. However, this could also include manual labor, as there is lots of that to do at Michigan CAT. I feel like everyday I was learning something new, and this is a great job for a no-experience technician. The workplace culture was very entertaining, all the people working there had great senses of humor. The most enjoyable part of the job is doing something new, due to the nature of the job, you could one day be doing an oil change, and the next be working on a transmission for a D6.

This company was great at first, but overtime you will see (especially as a woman) that the culture here is no good. A lot of misogyny and if you haven’t been there for ten years you will never be appreciated unless you can push through the storm. They took my ideas as their own, treated me as an employee that wasn’t worth anything and then told me I was good at what I did in the same breath. I was miserable towards the end. With a very old school manager who viewed women as people with a certain role and nothing more or less. Sad environment and a lot of drama. They will break you down and make you feel weak and small. 

I have not worked very many places but I feel as though working in a shop with this company that it has some of the same issues any other company has.  The main thing I would mention is that the boss has a boss that has a boss that has a boss that has a boss that answers to the head of the department that answers to someone else that answers to the owner.  The owner has a great mindset and direction but that gets diluted in the command structure yet it seems there are delegation issues.  This is my only complaint, I enjoy my job and they work hard to give us great insurance and benefits despite the high cost of insurance lately.

A lead tech with an inferiority complex, who is completely incompetent at his job really complicates my experience at this company. For some reason he has no accountability, forgetting about customer equipment for weeks, not remembering what has been/needs to be brought into the shop, standing around bothering employees while they try to work. Then blaming it on the technicians.  I met some pretty smart guys and some decent humans here but the way the branch is run and the lack of proper management puts stress on employees that they don't need.  Seems like the less competent you are and the more common sense you lack they higher up you are promoted.  

Top Job Titles	Average Salary
Service technician 33 salaries reported	$34.61 per hour
Diesel mechanic 12 salaries reported	$29.43 per hour
Equipment technician 10 salaries reported	$33.85 per hour
Service coordinator 11 salaries reported	$23.80 per hour
Mechanic 5 salaries reported	$29.18 per hour

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