stocking associate

packer

sales associate

associate

stocker

MacKenzie-Childs

  Give us your opinion about:

    a typical day at work:

Bringing pallets of boxes, either broken down or not, to your area in the QC department. Opening and inspect a certain percentage of these units for defects/ bad pieces in production. Send the product on to the forklift operators.

what you believe you learned:  How warehouses move and stage material. How large companies operate their warehouses. How inventory management systems work.

management: Close supervisors are friendly. Proper training happens at hiring. Upper management is mostly out of the picture unless we're behind. Warehouse managers seem to be hired/fired every 6 months or so. 

The hardest part of the job: Summers get very hot due to the building, and there are a limited number of fans to move airflow. That, and the 10 hour shifts during July/August.

the most enjoyable part of the job: Largely free reign with the pace at which you work, within reason. Current supervisors give freedom about approaching an order unless something needs to be shipped ASAP.

I inspect the finished furniture and other items as they come to me off the production floor. I decide whether they pass or fail. If they pass then they go either to our warehouse to fill an order to a wholesale customer or direct customer. If they fail then they go to a different part of the warehouse for out annual Barn Sale where we sell items at discounted rates. I have learned to be subjective in what passes and what doesn't pass for quality standards. I have also learned how to coordinate the efforts of many to get the item repaired or moved down the production floor to get a quality item. Management is good at least directly above me because he is willing to work my schedule to be flexible like I need it to be at times. My co-workers are fun and they make working easier. The hardest part of the job is making the tough decisions on whether or not to pass or fail an item. The most enjoyable part of the job is to see the items move through the processes and to reach a final resting place.

Mackenzie-Childs may seem like an ideal workplace: fun and unique. Well, you couldn’t be more wrong! The culture at MacKenzie-Childs leaves something to be desired. Previous reviews from employees don’t lie! 

MacKenzie-Childs pays employees so far below the industry average but expects employees to work, work, work. Raises are pretty much non-existent, as well. The Management will try to hire employees as low as possible and if an employee leaves, they will just replace them with another unqualified person.

Most managers in the company are incompetent and untrained and were promoted to their position because they have worked for the company so long. Training is non-existent. If you have a complaint, they will just brush it under the rug. 

MacKenzie-Childs needs to think more about the best interests of their employees and retaining them and less about sales. Remember, without employees you cannot reach your sales goals.

I worked there for 8 months and it was all a joke, we were promised raises and the only ones who got a raise were the managers favorite people in one department. They treat their employees poorly and even the hr department doesn't do anything to help. They just sympathize with you and make you feel like they will do something and nothing gets done. The pay rate for the work we do should be higher. But as soon as you ask, one of the managers immediately, cuts you off and shuts it down. The work environment is not stress free. Everyday is miserable and no one likes to be there. So many people have left within the past 3 months and they cant even keep the new people there. They just care about the product no matter what it takes. You have to fight to ask anything or receive anything. Don't waste your time with this company.

I started working at MacKenzie-Childs my first year out of college. Since then, I feel as though my coworkers and management have immensely contributed to my personal and professional development. There is ample opportunity for growth and responsibility within your department and the company. As you enter the winding brick driveway every morning, you know that you are a part of a very special place. You look out your office window, and you see Cayuga Lake, with surrounding beautiful gardens and farm animals. You walk down the hall, and you see talented designers and artisans producing handmade, hand decorated home furnishings. It is difficult to not be passionate about the company's core values and products. I could not have chosen a better place to start and continue my career. Plus, the employee discounts and benefits are a huge asset!

I loved working at Mackenzie Child’s. The office environment is professional but laid back. I worked in the call center and enjoyed it very much. The co workers are great and the direct management is even better. You have ample time to train, and you get to use Sandbox- a great feature where you can practice placing orders without the anxiety going into the real system and messing something up. There’s opportunities for OT especially in the busy winter season, and even more opportunities for tips and hours at the Barn Sale in August. The cons would be sometimes the customers can be a bit rude, but that’s anywhere. Overall I had great experiences with customers I spoke to once, or customers who called often and requested me by name. It was a fun environment, I would still be there if they could offer a more competitive pay. 

Even though this company puts out a beautiful product, they do NOT treat employees with respect!! During the pandemic employees were given the opportunity to furlough or continue working in another warehouse. Some employees are high risk or live with a high risk individual so for safety chose the furlough. After a week, these people were sent emails by the CEO or personally called in to return to work. If they did not return, your furlough would be denied and your insurance at risk after April 1st. No hazard pay or any type of assistance, appreciation, respect given to the employees who have continued to work in the dangerous invironent they have demanded employees to continue working in!!  their insurance and future

The fish stinks from the head. Executive management can’t seem to identify core issues that are destroying this company. There is zero job security, and no real advancement opportunities without selling your soul to the devil. Sure you get a discount, but when you understand how cheaply made these products are, you’d rather spend your money with a company that actually has some integrity. If you’re good at lying to customers faces, this is your dream job. The luster has burned off of this old gem. Should the entire upper management team be replaced, there may be a chance to salvage the damage the current management has done. Bring back Pleasant!!!!!

What is the best part of working at the company?
The best part of working here was getting to see my co-workers everyday, who made to work everyday worth while. 

What is the most stressful part about working at the company?
Definitely the customers, it’s a different customer base than most retail stores. Also, they have a tendency to switch policies without telling their employees. 

What is the work environment and culture like at the company?
Very hostile, very negative; it’s almost like a major contest between each department. 

What is a typical day like for you at the company?
Very stressful and mostly negative.

GBDC is ran by incompetent managers who dictate from their offices, pick favorites, and bully employees they don't like. No raises, no chance to advance or move around departments unless they want you to. Low morale and high turn over due to poor management and inconsistent work. They also mandate OT - 50 hours a week during sales. Last year this lasted for 7 months, 6 days a week. Nice for paycheck, bad for work/life and body. Forklift drivers capped at what they start at. No incentive for staying. Fine job for temporary, horrible for long-term. Nothing they do makes sense. Good luck if you decide to go.

Top Job Titles	Average Salary
Stocking associate 12 salaries reported	$22.64 per hour
Packer 9 salaries reported	$18.61 per hour
Sales associate 3 salaries reported	$19.17 per hour
Associate 3 salaries reported	$17.67 per hour
Stocker 10 salaries reported	$1,250 per week

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