cafe team member

delivery driver

packer

baker

retail sales associate

Macrina Bakery & Cafe

I loved working at Macrina.

The hardest part of the job was dealing with schedule changes, which would often put drivers behind schedule and cause stress. Sometimes equipment would go missing or not get the attention it needed, which could be frustrating.

Management was sympathetic to the frustrations, so they jumped in frequently to cover routes due to call-outs. I had a lot of respect for my superiors. No two workdays were the same, but the work was always manageable, and management assisted from the office and helped bridge the gap between drivers and customers (e.g., calling customers when an order is late).

I enjoyed the job, as I was fairly compensated, supported and independent. I loved my co-workers.

10/10 would go back to work at Macrina if I lived closer.

The money is decent, and the co-workers are super kind, but each day at work is a slow-motion trainwreck.  If you try to make things better, you will risk being scapegoated by management or being tricked into a salary position so they can more effectively take advantage of you.  Honestly, you deserve better.  We all do.  However, if you like having job security, you can get away with all kinds of nonsense because the organization is desperate for staff, and they have such erratic and low standards.

A typical day includes setting up if you are the opener, servicing customers, and cleaning responsibilities. I learned a lot about heating food and coffee, as well as health code and sanitation. The management is good, all my managers were fair as possible. However, the scheduling was difficult as we were at the mercy of the hours of the store. The turnover rate is also very high and can be challenging as we were always training a new employee.  Although working weekends was good for tips, I did end up feeling overworked on weekends and hardly ever had a consistent weekend myself. If you want a planned out schedule with consistent days off, this is not the job for you. The best part was bonding with coworkers, as we all spent a lot of time together and wanted to be efficient as a team.

Upper management is out of touch, rude, and unprofessional. Individual store managers vary widely from each other but at my location the manager was dismissive of people’s scheduling needs, health issues, mental health issues, and didn’t listen when people tried to kindly ask for days off months in advance for important doctors appointments and scheduled them anyway. No matter how short staffed the day was, you just had to stay open and get everything done so you just have to power through and do the work of 2-3 people, often making you stay past when you were scheduled to leave.  

Macrina is open and accepting of everyone. The people working there are WONDERFUL. Some locations may be friendlier than others but it’s easy to find friendly people at any store. Management can be a little disorganized at times but as a whole, they are more on top of things than any other bakery/cafe I have worked for. The work load (speaking for retail pastry) is incredibly heavy during the holiday season (but you get some pretty good overtime) but during the rest of the year it’s easier to handle. Management tries very hard to be flexible and work with you to make sure you’re at the best location for your needs.  The pay could be better, especially for FOH but 

I worked graveyard here for 10 months to make extra cash while I just opened my own business during the day. When you start here a coworker will train you, not the management. When you mess up the management will give you attitude about messing up like you’re dumb when they’re just sitting in their office eating and watching movies not even helping their staff or training them. Then when you call out because you’re actually sick they’ll give you attitude about it because they have to actually work. This job is easy, but management makes it hard. Also expect people not to say hi to you as people come and go all the time and everyone doesn’t like it there. 

I loved my coworkers and lead at the time, but they just don’t pay enough if you’re an adult not living with your parents. They give a discount as an employee and I can say that based on the wages they pay, without that discount I wouldn’t have been able to eat there. Would recommend if you’re young and need experience, but not an (independent) living wage.
Workload is intense, you’ve got to love what you do or want to learn/improve. No room for laziness or slacking, but they hire great people so your team should be ace.

If you can work somewhere else where you are valued, appreciated and compensated for what you do, then go work there; this is not that kind of place unfortunately.
Management really needs to get this establishment cleaned up consistently and organized.
Management is miserable and need training oh how to handle their employees on a professional level but also personal and have some compassion.


Management was great. They really invested in each team member as part of their office operations team. There were some downsides such as low pay which made it impossible to stay in that position. Low schedule flexibility as well. Most days were filled with order placing through phone and email systems. 
I really do wish the company offered better pay for the office members which would have given an opportunity to stay with the company. 

I haven’t started yet but I have been applying to become a part of the Macrina Family/Team recently, someone I know works there for almost a year now and he tells me nothing but great things about the company and people that work at this particular location. 
I think it’s a great place of work.

Top Job Titles	Average Salary
Cafe team member 14 salaries reported	$20.07 per hour
Delivery driver 17 salaries reported	$24.00 per hour
Packer 10 salaries reported	$19.00 per hour
Baker 2 salaries reported	$23.25 per hour
Retail sales associate 2 salaries reported	$22.00 per hour

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