production worker

forklift operator

shift manager

packager

industrial mechanic

Madbrook Donut Company

Work-life balance
They are constantly needing people to stay overtime which is ridiculous and I understand why since this is a fast paced environment

Pay & benefits
No benefits, low pay for the work that you do. And it is a very hot humid environment since you’re just standing there in the same spot for 2-4 hours.

Management
There is only 2 supervisors who are very understanding and generous with you. Although I have noticed favoritism in one of the other supervisors, and one who is very unprofessional that constantly likes to sleep with woman at the company.

Overall
This is a very physical and fast paced environment. They are CONSTANTLY looking over your shoulder on what you should be doing, even if you’re already doing something, they will immediately send you to do something else but they say it in a way with attitude. Management are always expecting for the doughnuts to be almost 100% perfect, and they only care about the money. Very low pay for what you do, I’ve been told I couldn’t sit in a chair while doing my work even if that’s standing in the same spot for 2-4 hours until you feel like you’re going to pass out or nauseas, one previous supervisor was totally okay with that but all of a sudden, this current employer said I couldn’t. Which he said “you’re here to make money, not sit at work”, even if I was doing the work anyways. Dirty area, I have even seen cockroaches. I definitely do not see any opportunities for growth at this company. And A LOT of coworkers who like to spread rumors and make you feel unwelcomed. The only thing that I honestly like, is the 2 supervisors who are currently there. Best people to talk with if you ever need help, need a day off or anything in general, even when it comes to family, very understanding people.

The worst place i’ve ever worked. The management was disorganized, had no communication, very unrealistic expectations, and treated everyone horrible. Even if you tell them when you’re available they will try to make you work longer and schedule you for times you’re unavailable (you get in trouble.) Management exceptions where so unrealistic and the manager would constantly berate employees if they didn’t know something (because there was never training, you just showed up and got thrown right in with nothing.) They even screwed my pay out a few hundred dollars and if they promise you a little bonus for staying later you’re not getting it ever. The working conditions sucked it was either unbearably hot or cold with 2 inches of stagnant oily water in the back that you would have to slide your way through at the end of each shift along with anything you wear being completely ruined by donuts. You’re comely overworked and very very underpaid don’t expect anything more than $11 an hr for very labor intensive work.

Often times at Madbrook there is a personnel shortage, for the production team you will consistently be met with production overflow and be forced to work 14+ hour shifts because of the personnel shortages , the management team is hit or miss, they are constantly at odds and leaving the production and warehouse teams to fend for themselves. There is seldom ever any guidance for production or warehouse employees, policies are consistently changing based on how the management team feels on that day, parking is very limited and is now based on seniority to the company, leaving the day to day workers (primarily minority, immigrant workers) to struggle to find parking in an already limited parking area. The only benefit to working in madbrook was meeting a good few co workers that made the work days semi-bearable. 

I worked here for an extended period of time and watched as the company went downhill, taking its employees with it. Appliances were constantly broken and left without maintenance for as long as possible, the turnover rate was ridiculous, and you were expected to just move on and train the next poor person they convinced to work here. You were essentially left to fend for yourself day after day, and complaints were not taken seriously unless they were from customers. Even then, it became increasingly evident that the people running this business no longer care about employees or customers- just money. Not to mention that their covid “precautions” are a joke; there is little to no protection for employees at all. 
I wish I could say that I left with good memories, but all that’s sticking with me is the stress.  

This was all at their retail locations. (Which are gone now) At first it was a really nice and easy job. As an adult I wasn’t quite getting the hours I was wanting. They had tons of high school students working 2-3 four or five hour shifts a day. And I was given around the same shift sometimes. We’d average about 25-30 hours a week. But then some shady s**t when on. And they sold one of their locations to another company, and in the process sold some of their employees as well. So in short I was pawned off to another company, forced to leave madbrook. And then the new company closed down not even 3 months after they bough the location. Donuts are also always frozen now, never fresh. And after the pandemic hit. (Found out from a friend) their other two locations closed and never reopened. 

One of the most unorganized places to work. Management is in their early twenties and has no idea how to run a business. They never made sure we had enough product in the store to make orders. Asking for time off was hard they never got back to you until the very last minute so it was very hard to coordinate around school, vacations, or if you wanted another job it was nearly impossible. They are very passive here and don't respond well to criticism, the store itself was disgusting. None of the appliances worked, and if they did it would only last a short time before they would break again. They never cared to put up working menus, fix the appliances in a timely manner, and that's just the beginning. 

a typical day at work may be slow, but you will still somehow manage to go home stressed out. aside from your manager cutting your hours without telling you and you getting promised raises you will never get only to prolong your leaving, and your co workers trying to cause problems in your personal life for fun, its not an awful job. the hardest part is you will have to sit there hour upon hour waiting to help a customer because everyone has learned not to eat here due to the disgusting environment and not safe food. the most enjoyable part would probably be the same thing as the least enjoyable... you get to sit and do whatever until someone finally shows up.

Working here was not bad at first, and the management was pretty good. However, it quickly became a nightmare and I understood why there was such a high turnover rate of employees. The speed of work required was hard to keep up day after day for ten hour night shifts, especially having to pick up the slack of the some of the other workers in order to get out on time and not be packing past midnight. I was also often working full- time hours for part-time pay and no benefits and was not offered the option to either work less or become a full time employee. I hope things have changed, but the whole company seemed to be going downhill by the time I left.

A typical day requires prep for lunch, customer service, preparing coffee, and keeping the store clean. They have a very low staff, and almost all of them have no training. The people are very nice and friendly. The hardest part of the job would be staying at a fast pace without a break or a lunch. The most enjoyable part of the job would be working early mornings with fun co-workers. Also, working with happy, appreciative customers. Theres not much room to move up within the company.

I worked here for a couple months before leaving. I didn't even technically leave, also. I was sick a couple weeks in a row and right as I was about to give them my doctor's note I saw I was removed from the app group they use to schedule. No one ever contacted me about it. The pay was not great, and the management was very rude. My paycheck was late twice in a row when I first started working, and the manager was no help. She cut my hours simply because we didn't see eye to eye. The company is cheap and the food is no good. DO NOT WORK HERE. Not worth it.

Top Job Titles	Average Salary
Production worker 19 salaries reported	$15.61 per hour
Forklift operator 7 salaries reported	$21.14 per hour
Shift manager 9 salaries reported	$20.00 per hour
Packager 1 salary reported	$16.00 per hour
Industrial mechanic 4 salaries reported	$25.50 per hour

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