security guard

security officer

patrol officer

safety director

flex officer

Madison Security Group

So I returned a call asking if I was interested in a few positions. Upon returning the call I was told the original person interested in my resume was in an interview. The person on the phone immediately asked if I would like to come in. (This I took as a definite warning sign when they couldn't even wait for me to ask about what the positions actually entailed an any real detail). So after being transferred a few times I finally get someone who explains that they have a few positions ams that one of them was a roving patrol 'supervisor' position. The hours explained sounded scattered and unreliable. The advertisement said full-time positions were available so this was disappointing as well. "27 hours and maybe some more shifts, ya know if we like ya" is not full-time. 
Also they're paying $10/hr. $11 for that 'supervisor' position. I'm sorry $11/hr is not supervisor pay. I wouldn't be as upset about this except the posting asked for 1-3 years of military/security/law enforcement experience. You have to pay someone more than $11/hr who has 3 years of experience in a field in an expensive state to live in like Massachusetts if you expect to be taken seriously. Especially when trying to take advantage of tax breaks for veterans in your employment. This company is obviously keeping as much money as they can in upper management and not paying their employees an adequate living wage or reliable hours. Especially in postings in not-so-great areas. 

These reviews were incredibly helpful to me and I caution anyone interested.

The one good thing that I could say about my experience was that management did give me work that I could do with my physical limitations; they did still try to get me to do jobs that I couldn't though. The hardest parts of the job was getting your pay, getting the correct amount for the hours you worked, and continuing to work while wonder if you're wasting your time. They didn't have direct deposit, getting your paycheck was always a hassle for someone if you didn't live near the main office, and when your paycheck is short, you have to wait until the following payday to receive the rest of the money for the time that you worked and sometimes they'll forget and you'll have to wait another week. When people quit/ leave, management will try to get you to pick up the slack by working your hours and the hours of the person/ people who left; in my case I had to work the weekday hours in addition to my weekend hours. I only agreed to work the extra hours because I was assured that they would find someone to fill the position as soon as possible (they never got anyone and I worked like this for months). Upon arriving at different sites, usually, very little information is available regarding what the protocol is for working there, and management says one thing while the contract-holder on-site is saying something completely different... things like "they are/ are not allowed to drink alcohol and loiter after an indicated time."

My current site is the best if i would say. But there are some sites that makes most guards question their commitments/loyalty, because of the situations there and comparing it to their importance to the company based on benefits. I will credit some of our dispatch reps because of how nice, understanding, and gentle they are to the guards but expect the few rudest reps among the good ones. I will say the hardest part of the job is not the job itself but your value to the company. The pay never increases, it's stagnant. Having a high position is just a title, nothing more. So it makes many good workers quit and of course new ones will replace them soon, and it goes on and on. Don't come with many certificates or experience thinking you will earn more, prepare for the $8.00, some even get less.
 The most enjoying part of the job i will say is, the day you get your check. But for my site, going to work is always a pleasure because of the site management's hard working and caring hearts for us the guards and the people there are angels; so nice and gentle. They respect our job as theirs so seeing them everyday is a blessing, we the guards all work to the fullest possible. 
  # I am a site supervisor and my pay has never increased so don't expect more. But i love my job because of my site...Shalom.

Everything i've ready in these negative reviews are true, i've been doing security a few of the past years not because it the great paying job of all but I've needed a job at different periods. I do security at a housing development in Brooklyn NY, It reminds me of a glorified low income housing project with a gate and security, I live in low income housing so its not a dig for housing but for the security. I sweet alot especially when its just humid or hot and the uniform they give is the same material as the work pants that a janitor wears, so about the time i arrive and change I'm sweating like crazy, its not abnormal its the human condition. I'm told constantly but the so called sargent that everyones complaining that you stink, not eactly that word, but your a nice guy, you have to do something about cleaning that uniform, I tell them I can't do anything about it unless I put a bullet in my head which will solve everything. a couple of other have had the same problem like I've had, when you sweat in those thick uniforms it going to smell. they make your time lousy besides the crummy pay. And besides this the so called captain sold the sargent a tazer gun which he carrys around which I know is illegal. and plus having money taken out of your play for union dues when you have no medical coverage is another stupid thing. this whole company is one big joke.

I initially had a site available that I was hired to work at in Beverly, Massachusetts, full-time at the Montserrat College of Art in late January of this year.
The company lost the account (not my fault in any way), which left me completely out of work because by that point I had already given my notice to a previous employer. Then, after I asked the Human Resources person what to do now that I have no work, she informed me that all she had for me was at a site in Boston--Boston Ship Repair--part-time weekends only (starting in early March!).
After working at the site for two months there, the customer closed its doors suddenly to security guards because they no longer needed any more security personnel so I was out of work again, and have been out of work since mid-May (once again, not my fault). This company did not seem to care to communicate with me effectively enough about important information regarding any or subsequent work despite the fact that I was in their office every single friday to pick up my paycheck. I got screwed.
Day consisted of primarily making tours of duty aboard a U.S. Naval Hospital Ship that maintenance was being performed on, filling out a security log, and calling dispatch to notify the company that I had arrived on the site for duty.

I worked for this company as a supervisor for two months at which time I left. There was no orientation, You are not informed that you must sign on to a union and pay union fees until you have filled out hundreds of forms and have been giving one uniform and your picture taken by some young man who looks like he has been living on the streets for months. No post conditions at the sites. Supervisors do all the patrols and report writing. there is no training of the guards what so ever. The MGMT stiff gossip about each other right in front of new and expecting employee's. I worked 14 days in a row, 16 of 17 days. When I requested one day off I was told that it could not be given by the dispatcher but only by someone in MGMT whom I could never reach. I had a doctors appointment to which I notified the dispatcher which I was informed to, only to be told that I was a supervisor and could not call out even thought it was 48 hrs notice and if I did not report to work that I would lose my schedule for the week. The dispatcher can make that decision but cannot give a day off was the last straw for me. I know that I should have walk out on day one, but after filling out forms for 3 hours you say to yourself   "what the heck, give it a chance" if you run into this company don't do it.

I worked for this joke of a security company for a year. They do not offer direct deposit. They don't feel they need to even though they are an interstate company. They either want you to pick up your check in the home office or they will mail it. To which they will 100% blame USPS for your pay not coming on time at all because they don't even send it as priority mail. On top of that they will attempt to charge you for having cancel a check that never made it to you to issue you another. 

They also have ZERO respect for their officers. Your supervisors do nothing to enforce your relieving shift to even arrive on time or for that matter, at all. One instance, I was doing a midnight shift and my relieving shift was a no call no show. Upon hounding my supervisors to come relieve me, I end up working a second shift. To which the NEXT shift didn't show. I had to threaten them with the Secretary General Office for them to finally relieve me after working 16 plus hours. 

Another instance I show up to my site, at midnight as scheduled, to find out we no longer have that site. Because why would inform your officers of such a thing?

This place is an absolute joke of a company and I would strongly advise no one to work there regardless of their circumstances.

Out of their main office, VPs are Good guys. HR is a paranoid narcissistic sociopath. Preaches that employees are the most important part of company & always come first, then in his next breath says that he does not care about employees, because they are all scumbags. Lectures about being humble, then says he is the smartest person he knows, the company is his, & he is running everything. Refers to receptionist as a 'broad' & is waiting for her to quit, so he can replace her. Lastly, if anyone speaks to one of the VPs without first getting his permission to do so, he will retaliate against them by reducing hours, or moving them to a job site they do not want to be at.
     On top of that, HRs hiring practices are random at best. If you can make it into the office & fill out paperwork, you will be hired. Though HR randomly will not hire people out of spite, going so far as to shred an application because he was questioned as to why someone was not being hired

     If there were a way to avoid HR, this company would be a Great place to work. Unfortunately, you can not avoid HR.

Honestly, one of the worst experiences in my adult life.

In the beginning,  I thought this was a good company to work for. Why? Because it was my first security job and my duties, which was working Central, were easy but after about four months in, I began to question" why do I come to work?" There is no incentive no raises, no medical coverage, NOTHING.Management was so unorganized and they wanted Central to do things not in their job description and they would hold us responsible for b.s. Not only that but its unprofessional. Cannot tell you how many times ive sat at Central in Linden Plaza and heard Supervisors/ District Managers discuss their problems with other Supervisors/District Managers or just straight up talk about people whether it was a tenant or the guards. Ive even heard about Supervisors coming on to and having intimate relationships with female guards.  My advice do six months f a year and be out. Not worth the headache.That or get some ear plugs because working for MSG you will hear alot of things you dont want or need to know

Madison security needs a better benefit package which includes health insurance plan that covers all the boroughs not only in brooklyn. also a 401k retirement plan you have people working for this company for 15 years or more at least make it fair for the workers who been working for a long time and for the rest of us.Raises should be given every year at least.Madison security has to make there workers feel that there are apart of something you wil get better results from your workers I am sure somebody else agree's with me and also there is no direct deposit you have a over 100 workers for your company i don't think it's fair to come to the office where there is a line every time on payday I'm sure direct deposit will cut the line short it will help the managers in the office focus more on other things and vacation time should be base on the hours we have accumulated to get vacation time I'm mean we are already pay union dues  there should be a balance.

Top Job Titles	Average Salary
Security guard 3 salaries reported	$16.33 per hour
Security officer 2 salaries reported	$17.25 per hour
Patrol officer 1 salary reported	$15.50 per hour
Safety director 1 salary reported	$23.50 per hour
Flex officer 1 salary reported	$15.50 per hour

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