youth counselor

registered nurse

wellness coordinator

counselor

licensed practical nurse

Madrona Recovery Center

There is no structure here. Groups get cancelled because staff call in repeatedly and the CEO ends up running a groups, highly unprofessional. Group counselors were aggressive towards clients and staff but never fired. Often we just played the clients Disney movies with no processing afterwards. Many of the group counselors are not registered with MHACBO no have ever taken an addiction course but madrona bills for it anyway. Clients physically and verbally abuse staff and it is repeatedly ignored. Therapists insist staff allow clients to call them horrendous names with no discipline. Management is greedy and refuses to promote people they promised to promote. Instead they promote the least effective  employees. This place is a total nightmare. Calls were regularly made to 911 over clients attacking  and injuring staff or doing things like swallowing nails on purpose. No follow up support was provided to these staff members. 3 people have quit in the last three months due to these issues. 

Its funny, I helped open this place while working another job, trying to work my way up but, some miscommunicating and conclusion jumping left me to be fired over some incorrect clocking in and clocking out. Instead of hearing me and acknowledging the efforts and work I had put in, I was accused of "stealing time" about an hour all together over a 2.5 month period... They didn't even listen to me, well, they did but had already made their minds up as if I had stole a whole hour of pay from them over the course of the time I worked there.. The situation and management was a joke, the head cook, if its still her, had quite the "confidence" about her and isnt the easiest to work with but times could be different now as it has been 2+years and I do acknowledge opening isnt easy.
 Its funny though, haven't thought of them since I was wrongfully accused fired and today I get an email from them that I should apply there again for the kitchen help job, lol...

Can be chaotic at times but most facilities are. This place is fairly new so it’s still developing which has its pros and its cons. The work is either extremely easy or very difficult depending on how the kids are and what mood they’re in that day. Staff is all nice and very welcoming to newcomers and most really care about the kids and their jobs. It used to be a complete disaster all the time but 2 new supervisors came in a few months ago and it’s been getting A LOT better and will probably only go up from here! Upper management should be more involved but they’re really nice and seem to take in a lot of good feedback. Rules for the kids definitely need to be thrown out and start brand new because really difficult kids can basically do whatever they want and staff can’t do anything about it

Those who work at Madrona care so much about the work they do. Everyone here is passionate about providing quality care for the teens here, and wants to see staff and clients succeed. They are still a small and young program, with a lot of opportunity for growth. This means they rely on staff to speak up and provide a lot of feedback about programming and policy, which I personally love! I feel like I am helping to form new curriculum and a brand new approach to residential care. 
This work is hard and weighs heavily on the heart sometimes. I have been thankful for the healthy work life balance and the encouragement to leave work at work, without it many more people would be burning out. 

Management is a complete joke; they can't keep staff to save their lives. They change policies without informing employees, they favor staff who come in on their days off or stay overtime, and they are unresponsive to emails. The schedule is a mess that is always needing fixing due to constant call-offs or people just not showing up for their shifts. Management has no plan of action for those that call-off and employees know it. Management is technically supposed to help floor staff if they are understaffed, but when call-offs happen they ignore staff being short and put the burden on the coordinators to find coverage or just have those staff work the shift with no staff. 

We have a lot of communication at the beginning of the day. Once we are on the floor we know the schedule and we have to be very present to supervise the kids so it's a big deal if people don't show up or do not actually take their job seriously. The leaders are taking this more seriously and letting people go who are not professional or appropriate to work with kids. 

Compensation is better than other programs 
I really like the kids we serve

It can be stressful to work with dysregulated teenagers but you get use to it and it feels wonderful to know you make a difference in a critical time in a persons life.  The program is very effective for lots of kids and families.  I'm happy to be apart of this team. 

I loved working at Madrona and wish I could have worked here longer (had to relocate.) The staff are kind and supportive of each other. I learned a lot and grew as a counselor. This is a great job if you're just starting out in the psychology field and want to gain experience in counseling.

Madrona Recovery provides a supportive, collaborative work environment where staff are encouraged to learn and grow. Madrona has set out to provide a model of care that respects the dignity of youth and families going through difficult times, provides them with clinically sophisticated care, and serves as a sanctuary from where healing can begin The culture is collaborative and supportive.

Working with teens is challenging but also very rewarding. The company as a whole is growing which has its pros & cons. Management is receptive to program improvements, supervision is great,

Top Job Titles	Average Salary
Youth counselor 1 salary reported	$21.75 per hour
Registered nurse 6 salaries reported	$41.58 per hour
Wellness coordinator 27 salaries reported	$18.99 per hour
Counselor 5 salaries reported	$21.80 per hour
Licensed practical nurse 3 salaries reported	$38.50 per hour

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