house cleaner

housekeeper

cleaner

intendente

persoal de limpeza

MaidPro

I've been working for Maidpro as a whole for a few years, cleaning houses in a few different locations then started at the NSC doing phone estimates. I've been undecided as to which direction my life is going to go and since I don't have a set career path, Maidpro is the single best place I can think of to work at while figuring out your life. Not only is everyone SO supportive and encouraging, there is no toxicity or cliques or favoritism. Everyone wants you to succeed. They are really care about their employees, customers, franchisees, and everyone involved with their company. 
The pay is amazing, the monthly bonuses are motivating, and the benefits are second to none. However, this is speaking from a corporate standpoint. Like I said, I worked as a PRO (professional cleaner) in a few different states and each Maidpro office is owned and operated locally, so they dictate pay, gas reinbursment. Two out of the three offices I worked for were amazing but one was pretty awful. If I were judge Maidpro as a whole by that single office, I'd probably have a bad opinion of it. However, as someone who has worked as a new temporary PRO then worked my way up to a trainer, then to the NSC, it's worth sticking with in the long run. 
Maidpro likes to hire internally rather than form outside because they make sure their employees are taken care of. The cleaning is actual cleaning and you get trained to do it efficiently, so it's not like you're hanging out in someone's home and just feather dusting tables and wiping the counter tops down- it's physical work and in order to show your manager or the franchise owner that you're serious, you've gotten hustle, pay attention to the training, ask questions, and be reliable. You're going to be in someone else's home and people can be kinda weird about that, so get in, do what needs to be done on the work order, and be friendly with the customer if they're there, and get out. If you do all that, you'll quickly get more hours. In the begining, you'll likely only get a few hours per day since you'll be new and still learning the ropes. When I first started, I would only work 3 or 4 hours per day, 4 days per week, but once I proved myself, I was working M-F, 7 hours per day and sometimes on the weekend if someone needed a clean and you always have the option to volunteer for more hours.
 Depending on which city/office you work in, customers tip pretty well. If you're friendly and get the job done, and sometimes even a little more if a customer usually doesn't want their bedroom to be cleaned and they ask you to just vacuum the floors, and you have a little time to spare, they really appreciate it, refer you to friends who sign up and request you, and you get better tips! Anyway, again, I highly recommend Maidpro. If nothing else, it'll surely whip you into shape!
The only downside to the NSC is that some people are really really rude and expect you to give them the world (an estimate for their entire 6 bedroom, 5 bathroom 6000 sqft home) because that's what their brother's aunt's friend's daughter charged them for it one time. But that's really any call center job. The managers understand that those people exist and call in- they just say to shake it off because you can't win everyone. 
I will probably stay with Maidpro as long as I can, in hopes of exploring other roles in the company in the future if possible. In the end, we are here to make the lives of others better by giving them from free time with their families and cleaning their homes, or checking off something on their moving list, or keeping their home sanitized during Covid.

Today was my first and last day with this horrible company. The interview went great. They sat me down and let me watch videos about what I would be doing. Well let me say, the videos were nothing like the real thing. They did not have gloves that were appropriate. They were cheap and they busted over and over. Secondly, they did not have appropriate shoe covers ( like they promised in the orientation video)  and they have the nerve to make you were light colored pants with white shoes. LIES. Well as my morning started I was placed with a very nice  trainer but when we got to the site of the appointment, the girls in the office could not even get the order signed and verified before they wasted our time going out there. I waited for about 2 hours in a hot car and was not even paid for it. I was so mad! Then when the man had to drive a whole hour away to sign the  contract, it was all down hill from there. His house was so Horrible. They make you clean human feces, dog feces and cat feces. It was one of the worst experiences of my life. In the interview the girl said I would be off by about three daily. My trainer told me that was a complete lie. They can call you any time before 4pm and assign you a job. That is so annoying and you can not refuse it or you will be fired. All the people in the office just sit and joke and work everyone else like slaves. I was highly annoyed to hear  I would be paid minimum wage and they co0uld do whatever they wanted with my hours. The manager had the audacity to ask me " do you always walk off jobs"? That is not a job that is pure slavery. HORRIBLE. All they care about is their money. My health was at risk. Exposed to feces from cats, dogs and humans. If I could post pictures I would have. They should be a shame of themselves for sending people to do those kinds of jobs. NEVER AGAIN! I am happy that BRIDGE IS BURNED. After I quit I was so mentally displaced I just started walking. The head manager had the never to tell the lady I rode with to not let me use the phone in the house. They are a horrible franchise in Tampa FL. Luckily I had my own phone. They are rude, unprofessional, lazy managers. Maid Pro - Tampa FL- STAY AWAY IF YOU HAVE ANY SELF RESPECT OR DIGNITY!!!

I am a college student and wanted a job with decent pay, flexible hours and that's more independently focused. I applied to multiple places at once. One thing that caught my eye about maidpro was that the pay seemed fine and they said "no drama", which for the record was important to me because ALL of my past employment had tons of drama which made me end up disliking the job. Maidpro was the first company to contact me. We set up a time for a phone interview and the next day it happened. The interview was very quick and no real questions were asked. They just wanted me to have a car and like (or be fine with) cleaning, which I had a car and liked cleaning. They also made it, again, clear, that there is no drama at this job... Anyways, I started the job and some of the people I ended up working with had a serious attitude sometimes and pushed it towards me for some reason. Like I was a newbie, and if I did something slightly different then how they did it or If I forgot a little detail, I could see them whisper behind my back or even roll their eyes, or even get real mad at me and grab the thing I was doing right out of my hands. Now don't get me wrong there were some people who "got it" and "got me" and they were super cool and friendly, and I genuinely liked working with them. Anyways there ended up being TONS of drama between the workers and even the management. Like all the other employees were in their 30s to 40s, with me being 20, and I was way more mature than all of them. They talked bad things about each other and then would see them the next day and be like "Hey girl, I missed you!" and little ol' me just being quiet and watching all this go down. Also they all talked so much bad stuff about management, which honestly was ALL true, but still kind of sad these owners and managers of the company don't even know their employees don't like them.... One more thing, if you do work here don't trust anyone. Pretty sure employees stole my share of the tip, (which tips are very rare btw). Also supposedly (and I think its true) either the owner or manager has been scamming their employees with payment. (like not getting as much money as they should with their hours). the end.

Maidpro is an excellent place to work. Everyday starts with dispatch. Service providers are given their work orders (the houses they are cleaning that day) and cleaning supplies. There is coffee and snacks are provided everyday. Free breakfast on Fridays. Then the girls go clean, Typically a home takes between 1 and 3 hours, depending on if you’re in a team. Maidpro will also provide 20 dollars of gas every pay period. Advancement in the company happens quickly if the job is well suited for you. 

Meanwhile, while the service providers are cleaning, the girls in the office are doing reminder calls, follow up calls, sales, cleaning equipment, doing quality checks, washing towels, refilling totes, sometimes going out to clean themselves, etc. It can get a bit hectic at times but that’s what makes it fun. 

This job isn’t suitable for everyone. It just isn’t. It’s hard work. You get sweaty and tired, all the while still having to be detail oriented and neat. You have to actually care. You need to be a hard worker that does their job without someone having to tell you to do it. Maidpro is a team and a team will not be successful if some team members are not pulling their weight. So they get cut. 🤷🏻‍♀️

The reason Maidpro of North Alabama, specifically, is the best place to work is because of our boss. She is the best leader. A leader who is willing to get in there and clean with you. We have upwards of 30 girls coming out of each office everyday and she knows all of them. What’s going on in their lives. Who their kids are. She understands where a lot of us are in life. By that I mean, broken down cars, domestic troubles, custody battles, sickness, living pay check to pay check. She relates to all of us in one way or another. I have never worked anywhere where my employer was so down to Earth. 

If you’re thinking of applying, as long as you work hard, take pride in your work, and generally try to be a good human, you’ll do fine.

This was my experience at Maidpro Tampa I work for the company for a estimate of 3 months as a customer service representative i would like to start by saying thank you for teaching me so much i learned accounting which i was not hired for i learned hiring also not hired for I  am stating these things because thats what Maidpro is they hire you for a position but you do them all for a short pay no bonus no insurance nothing at all they do pay you for your mileage but if something happens to your car in working hours it is your responsibility.... In my 3 months my job duties for a $11 pay consisted follow ups for future customers and estimates, hiring, sales, accounting, graphic design(Macdill air base flyer) and customer satisfaction and service... The office environment is unbelievable one day they are happy the next its world war 3 this caused my sister and I who both worked at the office anxiety issues(they never gave us an apology for disrespecting us yelling cursing on the last day because we told her we could not do accounting which people actually go to school for and have a profession)the constant screaming and threatening that you will be fired if something is done wrong and the lack of professionalism is a extremely disappointment due to this company a great growth opportunity.. If you are looking to work for MAIDPRO TAMPA be sure to have a tough skin because you will be yelled and cursed at if thing are gone the wrong way and for even a bad review like this one the girls in the office get yelled... Again this was my personal experience from Maidpro i learned alot professionally but also learned they are not pro employees or will never be remember this...... If you arr looking to use them for home cleaning i highly recommend due to customers needs always come first... Remember never work for an employer who threatens to fire you for something you were not hired for or trained for thats MAIDPRO TAMPA

I trained at MaidPro for two days before realizing it just wasn’t the right fit for me. While the staff (the actual cleaning pros) were kind, welcoming, and genuinely made me feel like part of the team, my experience with management after deciding to leave was disappointing and left a bitter taste in my mouth.

The job itself is very physically demanding, and that’s totally fine—I don’t mind working hard. But when you compare the amount of labor required to the actual compensation (especially for part-time employees), it simply doesn’t add up. I did the math based on my hourly rate and availability, and I wouldn’t have been making enough to cover basic bills, even if I worked every available day. When I brought this up and politely explained why I was leaving, the response I received was incredibly unprofessional and condescending.

I was told, verbatim, that “maybe I just didn’t like cleaning,” which felt dismissive and out of line considering I had approached the conversation respectfully. I was also pressured to stay for a meeting and to "not make any rash decisions," even though my decision was based on careful consideration of my financial reality.

What really pushed me over the edge was the policy regarding final pay. If you quit without giving a full two weeks’ notice—even if you’re still in training—you forfeit a significant portion of your wages. They drop your pay down to minimum wage for that entire period, which in my opinion is completely unfair. I understand needing policies in place, but penalizing someone for leaving during training or before they even start solo work is wild.

I love this location. Management is THE BEST. They really encourage you and support you to do a good job and I get along with most all the other cleaners there. I haven’t met all of them yet, but the ones I have, are just good people. Hardest part of the job is working on timing. Your cleans must be clean, AND quick. And done in the proper order. I’m technically still a trainee, after being here for 4 weeks. During week 4, I cleaned one house by myself and my quality assurance manager came to check on me and give me pointers, so I may be advancing to being a regular cleaner now. I did receive a $1 bonus in my second paycheck because I got enough positive reviews from customers on my work. I have been training with one other person in homes with me for 4 weeks up until this past Friday when I worked alone. The customers I’ve cleaned for are really nice for the most part. Some are very particular about their cleans, and can be demanding, but they are few and far in between. About 1/3 of the regular customers tip the cleaners. Holiday times I’m told are the best times customers will tip. I love my job as some customers I’m helping clean for cannot clean their own homes themselves or are too busy at work to clean. I’m fulfilled working here and I feel my manager and the owner are really helping me succeed and advance properly. I am working a minimum wage job, and therefore don’t have any benefits, so there is that reality that you won’t be paid $40k+ a year here as a cleaner. I don’t know what management makes an hour or a year here or if they have any benefits. The owner here works with me and my schedule perfectly. He’s very understanding of the life of a single mom or struggling individual. He’s never pushy, mean spirited, harsh or demanding. A+ owner. 

A typical day included answering ringing phones, dispatching girls for jobs, closing out completed jobs, making reminder and follow up calls, posting deposits, cleaning houses if no one else was available, running things to the girls if they needed anything, washing and folding towels, making sure that bags were made up for the girls, making sure totes were fully stocked for the girls to take to houses they were cleaning, taking out garbage, filing paperwork, etc.
I learned how the business operates. There was decently poor management. They could not keep a consistent manager at the Huntsville location and things seemed very chaotic most of the time due to all three locations being connected. They use the hangout app through google to try and keep the confusion down, but it only seemed to mild the situation. 
The hardest part of this job was basically trying to fit in with these girls. The owner's mood switched back and forth throughout the day and it was hard to keep up with, the quality manager seemed nice for the most part and then randomly became sour and just never seemed to change for days after that. This all made it a very uncomfortable place to work. When a situation arose where something was said by the quality manager, I tried explaining my side to the owner and was it thought to be an argument rather than an explanation. I would sometimes get talked to as if I was incompetent, but I think that is just the general nature these managers and owners have become accustom to due to not being able to keep anyone at this location. The most enjoyable part of my day was when I was able to just be by myself in my office working on work orders and talking with customers.

I started working at MaidPro 5 years ago. A friend told me about the job, the pay and the quick advancement opportunities and I was sold! I didn't know then that this was gonna be by far the best decision I'd ever make in regards to my employment. The day I started cleaning with MaidPro I already made more an hour than any other past job (Retail, Restaurants, Small Offices etc.) I advanced pretty fast and was training other Pro's within weeks. Which brought with it more pay$$$. From there I went on to training trainers to train, Quality Inspection in the field, and light office duty. Showing my skills and dedication led to the opportunity I was looking for. I moved up to Office Assistant and began working alongside the Office Manager, excited and learning new things at this point I began to show interest in sales and the owners here decided to turn off our call center and have the sales come directly to us, I am now currently handling all sales, and customer service. I am forever grateful to MaidPro and especially the owners of this location Mark Sewell and Amanda Sewell they are truly wonderful people who care about their employees like I've never experienced before. They provide breakfast every single day for all employees here and fresh fruit to take for the day. They always acknowledge you for doing well whether it's with candles, chocolate, Gift cards, or even Michael Kors sunglasses.(woohooooo) But besides all that it's nice to know they care about you as a person and they are a pleasure to work for. The office Manager Tina has taught me so much and I aspire to have the skills she has. I'm glad I have the pleasure of working beside her everyday! We have lots of laughs and I look forward to coming to work every day!

I went through a training shift with this company and chose not to continue afterward. Unfortunately, the experience felt unprofessional and misaligned with what was described during the interview and in the training modules.

I was told that clients are expected to declutter their homes before a clean. However, during training, I was asked to clean the hiring manager’s own personal kitchen, which was left in a cluttered and overwhelming state. It didn’t resemble a realistic or fair training environment and pulled my focus away from the provided checklist.

The space I was expected to clean was closer to what the company’s own materials described as a “red flag” job, something that would normally require extra time or reconsideration. When I expressed difficulty, I was told it was because I “don’t do this day to day,” which felt dismissive of the effort I made and the fact that I do, in fact, clean regularly.

The company’s standard of completing a full house clean in four hours seems unrealistic, especially if the conditions are anything like what I encountered. It gives the impression that workers are being set up to fall short and then blamed for underdelivering.

One of the most concerning moments was being told to dispose of used paper towels in a bin used for the manager’s child’s dirty diapers. That felt completely inappropriate and uncomfortable, especially in what was supposed to be a professional training context.

I also had to travel 74.7 km to clean the hiring managers home, and no reimbursement was addressed proactively.

Overall, I wouldn’t recommend this position to others based on my experience. The expectations didn’t match the reality, and I didn’t feel respected as a new hire.

Top Job Titles	Average Salary
House cleaner 486 salaries reported	$17.91 per hour
Housekeeper 79 salaries reported	$17.07 per hour
Cleaner 104 salaries reported	$16.96 per hour
Intendente 69 salaries reported	$17.88 per hour
Persoal de limpeza 7 salaries reported	$18.21 per hour

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