service technician

refrigeration technician

general maintenance

commercial electrician

plumbing technician

MaintenX

This was a very disappointing place to work, and it’s unfortunate because I had such high expectations. I left a company with 2+yrs tenure to start fresh as a waterproofing technician with Mainentx. It started phenomenally…HR and Management told me all the right things during interview process. Things like yes you can move up here and we want to grow our business with your career. Couldn’t be further from the truth. How the pay here works is they bill your hours out to the customer they have. Why would they ever want you to move up? They make the same money whether you go there and sit in the company truck all day or work as hard as you possibly can. It’s all the same. First week I found out that you don’t get paid for travel even if you’re driving and storing one of their vehicles which management lied about. Why would I ever leave a job I never drove their vehicle off the clock, to driving back home in rush hour off the clock? When I mentioned my issues with management they just dodged everything. I noticed you can ask three people at that company a question and you will get three different answers. It’s a lot of drama and sneaky tactics to keep your pay down. The hourly rate is fair and I averaged about 45hrs a week there. If you can ignore and accept what I mentioned there’s an opportunity to make some short term money, but there’s nothing other than that they offer.

The first month was great. After that you quickly learn that the Tampa office is interested only in assigning you work orders they have zero information on. They charge the customer for a 4 hr job even if you complete the work in an hour. The dispatcher will assign a standard work order with a emergency status so that the mobile tech will have to address it immediately and so the tech has to go out "on call"
I was told the dispatcher gets a bonus for getting the most work orders addressed... And the mobile tech gets saddled with the dispatcher's desire to win the bonus
Management is not professional in their treatment of employees and they have their favorites that they give preferential treatment.
But the first month is great!

What is the best part of working at the company?
Good for short time. Reality starts to set in. Management does not care.

What is the most stressful part about working at the company?
Orlando’s joke of a field supervisor. He only criticizes, never helps. He does so to make himself look better and upper management eats it up and allows it. 

What is the work environment and culture like at the company?
Get it done, bust your hump,then you are degraded for all effort. Disgruntled employee? Yes it’s true! 
I had high hopes, but then I was left with “ I can’t continue to let this poor excuse of a supervisor put me down to make himself look better and never offer any valuable help, but just hear all the negative he had to say to others but not me. Constructive criticism is good but all I got was criticism!

What is a typical day like for you at the company?
Ok unless I had to deal Orlando’s field supervisor.

A typical day at Maintenx was to receive a work order in the morning. Dispatch to that particular work order and complete the task. Either plumbing, electrical or general maintenance work orders. I enjoyed my day to day tasks and learned that everyday is a challenge in completing several different issues in all my trained skills.The hardest part of my position was the poor communication between being the Technician in the field and the management at the corporate office. Most enjoyable parts of my day were to make the customer happy and satisfied with the work and professionalism that I displayed on a daily basis in completing the task at hand.

The free lunches on Tuesday and Thursdays are not nearly enough to make up for the severe lack of work life balance in this organization. Within the administrative side of the service department it is run strictly by men and their emotions; which has never bode well for anyone. Logic and reason come second to their bottom line. They take forever to pay their contractors, creating a stressful work environment for all departments involved. To be a “top producer” as I was called, I worked an average of 50 hours a week to stay on top of the poorly monitored and never ending work flow. This place is good to get you to your next job but with little to no room for advancement it is not a place to create tenure. 

a lot of driving, poor management, no communication,  management tries to find ways to take pay from technicians. cant get them on phone, will not call you back. Management threats to deduct money from your pay for every little thing. they micromanage, they sit at their desk and tell you how to do your job, without having any knowledge of the job. as far as plumbing, they expect you to run cable on every plumbing call, so they can upcharge the customer, to make up for losing contracts. 

If you are looking for a job where you are uncomfortable and paranoid all day then this is the company you would work for. In the two months I was there, my trainer was fired on my first week in the middle of a Friday afternoon, then several weeks later two well respected managers that were with the company for years quit suddenly. I’ve seen people break down due to the toxic work environment and there is no work life balance and they expect you to stay past your working hours and work weekends in order to stay ahead. There is a lot of gossip and drama as well. Overall toxic work environment, would not recommend this job.

i started working for maintenX in 2001, i left the company in 2010,i quit the company because of personal issues that i now regret. if there was a way to turn back the clock i would love a second chance. this company is not limited to one or two trades, there are plenty of choices for the tradesman or woman, they offer hvac, electrical, plumbing, general maintenance, the list goes on. i have been in the hvac trade for 33 years, and i have not found a more understanding, easy to work with management company than this one. so for all you techs out there that feels unsure,this company will blow your mind. GO FOR IT!

When I started, there were 10 employees and only a little over $1 mill / year in annual sales.  From that point, we have become an industry standard with over 160 employees in 38 states with over $30 mill in sales.  Everything was learned from necessity.  There was never a dull day or a dull moment and each day, I knew I left having learned or accomplished something new.

The majority of the time the work orders i received hadn't even been read by the dispatcher i got it from. No incentive to help the customer with the issue, they're just trying to get a picture and a signature even if no work gets done. Falling behind in how they treat their techs and other employees, training is virtually nonexistent.  If you just keep your head down and your mouth shut, shove morals into your pocket and forget about those, then you can work 80 hrs  week and rake in that OT! woot woot or something.

Top Job Titles	Average Salary
Service technician 19 salaries reported	$26.71 per hour
Refrigeration technician 78 salaries reported	$30.17 per hour
General maintenance 2 salaries reported	$18.00 per hour
Commercial electrician 5 salaries reported	$29.80 per hour
Plumbing technician 12 salaries reported	$27.00 per hour

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