associate

manufacturing technician

cultivation technician

pharmacist

extraction technician

Maitri Medicinals

Maitri offers a positive company culture and demonstrates a strong commitment to community involvement; however, there are several areas where operational structure and clarity could be improved.

Across the organization, there is a noticeable lack of consistency and organization in day-to-day operations. Some procedures implemented at the corporate level do not translate effectively to the retail environment, which can create unnecessary stress for frontline teams. Inventory management processes in particular would benefit from greater structure, as current inconsistencies can add pressure when fulfilling patient orders. Additionally, staff are not always provided with sufficient education on growers, processors, and sub-brands, which can limit confidence during patient interactions.

Leadership development and training are also areas of opportunity. The absence of a clearly defined and standardized training structure for management can lead to confusion, inconsistent expectations, and reduced morale among leadership teams at the dispensary level.

The patient rewards program is another commonly cited challenge. Patients and caregivers frequently express confusion, especially regarding point visibility and redemption limitations. Staff benefits related to house brands could also be enhanced. Improved access to in-house products would allow employees to better understand, promote, and confidently recommend these offerings to patients.

There are several strengths worth highlighting. Maitri maintains an approachable and collaborative culture, with leadership that is visible and engaged. Compensation is competitive for the industry, and the company has made efforts to adjust wages in response to cost-of-living changes. The pooled tip structure between dispensary associates and leads is a notable benefit compared to many other cannabis organizations.

Maitri also demonstrates a genuine commitment to giving back to the community. Initiatives such as food drives and charitable awareness events reflect a company that values its role beyond retail operations.

One ongoing challenge is internal communication, particularly within leadership teams. At times, questions or requests for clarification are met in a way that can feel dismissive rather than collaborative. Encouraging open dialogue, respectful communication, and thoughtful discussion around process improvement would help foster stronger teamwork and professional growth.


I wish I could say my time at Maitri was a good experience. I was hired on with the presumption I’d be apart of their Greensburg location (that was supposed to open late October, early November), but unbeknownst to us due to inexperience and sheer negligence the store never opened. Instead we were driving to Pittsburgh, Uniontown, and even the Grow location (which is also in Pittsburgh) every day to work in the stores there. 
        In those two months we seen countless amounts of higher up employees be fired, replaced, fired again, the cycle went on. The entire team was used to push product at the grow that had been so backed up (some of it even moldy) due to lack of help in said grow, and we were being paid our same associate wages.  They used us until December, still with no opening date for our own store, and then right before Christmas decided to lay us all off due to “Unforeseen financial issues” and threw us to the curb. 
       Some of these employees were transferring from the Pittsburgh store to the Greensburg store to help come opening and THEY too lost their jobs. HR was radio silent for  6 months, not communicating any kind of update, help, or reassurance when it came to the the status of the store. It’s quite clear that those in charge DO NOT know what they are doing whatsoever and are lacking the knowledge and experience it takes to treat their employees correctly or even run a multi million dollar business at all. 
       My biggest advice to anyone reading this would be not to touch this company with a 10 foot pole, and look for a company that actually values the work and dedication the employees put in. It’s really quite sad because the Greensburg team was an amazing group of people who deserved what was being promised to them. Do yourself a favor and look elsewhere.

Maitri Medicinals is a great place to get your feet wet in the industry, but there are some draw backs as they are a new company in a very competitive market. The entry level position, dispensary associate, I was told by HR maxed out at 15.00 an hour. When I asked other employees who had less experience and less educational background than me what their wages were, I was disappointed to find that almost everyone made more than me and most of us started around the same time.  I took this up with the HR department and they didn’t advocate for me at all. Their HR department needs a huge overhaul as I know I wasn’t the only employee being paid unfair wages and others had similar issues with HR. It seems the HR department only cares about the company and not the employees. I know that several employee grievances were ignored or swept under the rug. The schedule was another issue, although usually flexible there are no set days it changed every week. You could request days off and they would usually would be flexible, and you get every other weekend of. However, on the weekends you do work it’s on a skeleton crew. During training you are trained on all positions, intake, patient advisor, fulfillment (scans in orders and runs them), and if you’re lucky fast track (pulls orders from stock). My overall opinion, I worked with a lot of great people who are being taken advantage of. The company needs to pay a fair wage and actually listen to employees rather than walking on their backs to increase profit. 

From the beginning this place has been a circus.  Don't expect to be on-boarded correctly. Don't expect the salary you agreed to.  Don't expect anything to work or for it to be competently repaired.  You're not EVER getting a bonus even if they say the option exists.

If you ask for help, no one will do anything.  You will be pressed to work till your benefits expire, so don't expect to get your vacations.  You will not be given a handbook but you're expected to certify that you read it.

Do expect unhindered career sabotage if you were hired in above entry level and expect being managed like a mushroom.  You will not be trained appropriately, and you will be punished for doing it wrong.  If a change in the procedures cause or trigger a physical issue or repetitive injury, expect to be terminated for it.  If you have a flare up of a chronic or mental illness that requires recovery, expect termination. 

The odds of surviving to a promotion are slim, and are absolutely zero in a specialist role.  Not a single raise matched inflation, effectively you will have your pay cut and be expected to thank them. 

Keep copies of ALL your paperwork, I can't stress that enough. Every single thing you sign, don't leave the room until a copy is in your hands. 

Maybe you will get a slice of pizza out of it.

The people running the operation are MIA and no one knows whats happening.

They know just what to say to hook you. Don’t fall for it. Pittsburgh dispo staff and store-level management (aside from head of pharmacy) were great. But it was the kind of place where you only hang around because of the bonds you make with your coworkers, and believing false hope spewed by upper level management. HR is a nightmare. Executive team is distant and the CEO is constantly changing. They keep employees in the dark about the state of the business and any plans for change are unknown until they are implemented. And leave decision making for all of the dispensary processes to one completely incapable pharmacist. They do not care about the lives or mental health of the employees, just focused on greed. Out and out lied to employees’ faces about job security, and to customers about the products they grow. Deceitful and conniving. Save yourself the headache and go somewhere else. 

Maitri is a cash-positive cannabis company--a rarity in this hyper-competitive industry. We have strong, talented leaders with high expectations, and are often given the runway to solve those problems with our own experience and data. Workdays are often long, and I've very often found myself working on the weekend, especially managing retail initiatives--which of course, occur every day of the week regardless of traditional working hours. It's a sacrifice I've been willing to make to truly feel like I have a hand in growing something. Colleagues are interesting, smart, and supportive--folks you'd want to grab a beer with and talk about the day.

When the founders ran this place it was like a family, but real life hits and it has become a business all about profit. Management is all over the place. Example they announced that someone got a new position with higher pay, come to find out it took them more then 6 months to increase the pay. (No back pay) 
They offered a 401k with 4% match at the end of the year, but when that time comes they say they are not going to match. They fired half of staff then ask some to come back cause they need them. The culture of a cool MMJ biz is gone, they are just holding license to sell out in a few years. I would not recommend anyone work here¡!

What is the best part of working at the company?
The best part of working at Maitri was fair compensation and upward mobility

What is the most stressful part about working at the company?
Poor leadership, lack of expertise, poor decision making, lack of vision, no effort to retain workforce, does not value employees.

What is the work environment and culture like at the company?
Disconnected leadership and staff. Low morale, low efforts from company to offer packages that retain valuable employees.

What is a typical day like for you at the company?
As a director, a typical day was meeting with individual teams to discuss current matters, meeting with sales, planning production to meet goals.

Being a big fan of Cannabis most of my life it was only natural I entered the industry. I always had a great experience as a patient, so I wanted to become a part of the team.   The workload is heavy but internally and externally rewarding. There is a lot of change which typically is difficult at first, but management has their hearts invested in everyone's wellbeing. There is a lot to learn, great people to learn from, and opportunity. I believe in the mission, I believe in leadership, I believe in management, and I believe in Maitri .  

I've been with the company since day 1. With any company there'a ups and downs! I've seen such growth in this company and am so proud to be apart of it! We are Growing SO BIG right now in the industry and I don't see it slowing down ever! This is the time to start your career! It's truly be an experience here and i'm so proud of where this company is going and i couldn't ask for better leaders and team! 

Top Job Titles	Average Salary
Associate 17 salaries reported	$15.63 per hour
Manufacturing technician 4 salaries reported	$15.00 per hour
Cultivation technician 5 salaries reported	$16.30 per hour
Pharmacist 2 salaries reported	$45.00 per hour
Extraction technician 3 salaries reported	$18.67 per hour

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