housekeeper

floor technician

grill cook

gardener

cook

Manatee Memorial Hospital

I was moved to Florida by the hospital to help with the start up of this division. We purchased a 12 provider Cardiology group and a Family Practice group of 10 providers within 3 months. We also opened 4 Independent offices in between. Along with overseeing an inpatient Behavior Health unit and being responsible for their billing and providers.  I did all the acquisitions and start ups of these practices. I managed the budgets, monthly financials, the hold revenue cycle starting with credentialing to collections, providers contracts, recruiting and all management of  all the offices.  The culture was positive and I was given the room to grow and had great opportunities. The hardest part of the job, it wasn’t well planned and we did not always necessarily have the right people leading in a lot of areas  of the hospital so we had to make a lot of changes along the way which made us shortstaffed many times because we didn’t have a budget planned a head of time. Hospitals work differently than practices, and that always seem to be an issue getting the hospital administrators to understand the difference. Once we got through the first year and I was involved and it got better. I love to watch new providers and staff be successful.  I love to open offices and develop them. That is always what makes me smile. Love to help people  follow their dreams , grow and be successful.

When working with  a corporate company you don’t always have the control you need locally. Sometimes you need things quickly but when you work with a Fortune 500 company you have layers to go through to get things done. You learn from your mistakes and it gets better in time. At first this is a real challenge .




I used to work at another hospital for a few years before transitioning to Manatee Memorial. I took a pretty huge pay cut to work here because the management is amazing and treats me like a human being who has interests outside of the workplace, but there have been a few times when I wish I had just stayed where I was.

I am currently in school and using this as an opportunity to transition to a different position that other local hospitals don't seem to offer. If I left this company, it would be for the following reasons:
- First and foremost, working PRN for a little while now, I feel as if I am not compensated well enough for the experience and education that I have, compared to the other workers. I make $13.50/hr as PRN, which is a dollar less than the full time and part time employees, and it is nonnegotiable. I receive no health benefits, nor do I qualify for their annual raises (these reasons alone should be why PRN salary should be more). The only benefits to this position are your freedom, for lack of a better word, and the shift differentials (which everyone gets anyway). You have more of a say whether or not you're available on certain days and don't require PTO hours, and everyone makes a dollar extra after 3:00 PM Mon-Fri, and two dollars more on Sat and Sun.

- When you work nights, you don't have the opportunity to work with the managers. Instead, you're stuck with "shift leads," who tend to be worse to deal with. These are people with little to no credentials, other than experience, yet act with the authority of the manager they report to. They hide behind a title they don't really deserve or work for. They are not the leaders they should be, and often times lack professionalism.

Every day at work is something different. It is always busy. We have a hectic Emergency Department, requiring organized patient flow to prevent diversion. I manage two departments, the cardiac nursing unit and the remote telemetry monitoring center. A typical day consists of collaboration with multiple disciplines and departments, to maintain continuity of care, improvement in patient care and patient satisfaction, as well as interaction and daily rounding on the nursing staff. My co-workers are team players, with a desire to succeed and help others succeed. We are well oiled machines and can count on one another on any given day. The hardest part of the job is the expectations of the nursing department directors, without having managers or assistant managers to help with any of the quality control or process improvement. The most enjoyable part of the job is seeing the patients improve and go home, as well as seeing my staff happy with their accomplishments and striving to do better daily. 

I have learned the difficult balance of patient and staff satisfaction. I have learned how to elevate the nursing staff and to improve our patient satisfaction and outcomes. I have learned  how to investigate and drill down on issues that can be improved on. I have learned the process of developing and implementing education and training. Our management team is supportive of each other as well as the staff. You can count on anyone here to help you improve and to promote excellence throughout the facility.

Worked here as a Unit Assistant. I was trained as a secretary, but did not get any training as a nurse tech. Every time I was suppose to train they pulled me to work as a secretary. So I was never trained when it came to patient care. Everything I did was wrong, but I was doing the same things every other tech was doing. Also I asked for some training and my manager said I had plenty of training. Which was not true. No one tough me how to chart in the system. So I kept getting in trouble for not charting everything. Finally my boss sat me down and went the the system. That was good, but then I would sit down to try and go through the system myself I got yelled at because I wasn't allowed to sit at the nurses station (which is the only place there were computers. Also most of the charge nurses on the unit were not nice to the techs. Also I would cover for my co-worker, and he would take 2 half hour breaks, and a full hour for lunch. We were allowed 2 15 and on half hour. So by time he took his break I sometimes didn't have time for my break. And if I did I would come back and all my call lights would be on because he wouldn't answer mine, even after when he came back from his break his lights were all answered. Then I would get in trouble because all my lights were on. Lastly, when I was a the desk I was demanded to help answer call lights, but if someone else was at the desk, they didn't have to help answer call lights.

•	Preparing, processing and coordinating all correspondence relating to the credentialing process for appoint/reappointment for Medical Staff and Allied Health Professionals.
•	Conducting all review and reporting procedures in accordance with TJC (The Joint Commission), and NCQA standards.  Responsible for maintaining compliance within these standards.
•	Notifying new appointees and appropriate departments of appointment and privileges as granted by the Board of Governor’s.
•	Following through with Committee recommendations and correspondence and channel decisions, directive and/or recommendations.
•	Preparing monthly agendas, and meeting reminders.
•	Tracking and maintaining current copies of licensures, DEA and liability insurance and verification of such.
•	Recording Medical Staff CME Program credits and preparing yearly CME Certificates.
•	Provide new, revised and updated privilege lists to master book and appropriate departments.
•	Queries NPDB, DPR and all other boards as appropriate on all members of the Medical Staff of those practioners, AHP’s granted clinical privileges at the time of initial appointment elevation, reappointment or when additional or new privileges are requested.
•	Assuming role of the Medical Staff Manager in his/her absence.

Worked as a contract RN. Expected to be busy because they needed help. Little did I know. I worked during the winter when it was a lot of ER holds due to hospital being full. Was told during interview ratio would be 1:4. More like 1:8 to 1:10, disguised as team nursing. Night shift ratios even worse. Even the charge nurse would take 10 patients, with a few of them being psych. Patients placed into rooms all at the same time, regardless of acuity. Touts support staff but they hid when it came time for patient care. Doctors took almost an hour to come see the patient. If holding patients in the ER, leftover food served to them from cafeteria. Some patients would not even eat. Unsecured Baker act patients allowed to walk around and get coffee. Patient had beds in any empty spot available, hallways included. Patients requiring frequent monitoring and vitals would still be placed in hallway without any way to monitor them. Fast track area was disorganized. Supposed to care for lower acuity patients but would be forced to care for high acuity patients placed in an exam chair for days due to holds. No matter how overfull ER and hospital was, they would never go on diversion. Stressed from the minute I clocked in to the minute I clocked out. Felt like my license was at stake each day. Could not pay me enough to go back. No staff member enjoyed working here. 

I worked here on a travel contract previously, and it was bad then! They had Krucial agency at the hospital as well as a slew of other agencies. The hospital feels like a free for all. Never any staff, never any supplies. Most units have no charge nurse, just ran by nurses/travelers. Having random travel nurses act as charge nurse for no extra compensation. Patient populations are heavy. Sometimes patients never leave, there are patients that’s been there for over a year and it’s not due to their health conditions. Case management and social work and the doctors are really not doing great to get these patients discharged. I know their readmission rate is probably out of this world. My first go around I’ve only ever encountered 1-6 ratios. But you’ll be lucky to have a cna at night l don’t know about days. And all charge nurses had a full patient assignment of 6 at all times. I went back for their internal season contract and the hospital was even worse. I don’t know how I survived as long as I did. But I had to put my foot down when they tried to force us to take 7 patients with no tech. I’ve never taken 7 patients and will never put that risk on my license, so I quit. 

The nursing staff are for the most part enjoyable to be around. There are quite a few that talk back to patients and make situations uncomfortable. The security department is poorly ran and there is no “comraderie” or teamwork between them. It was like being in high school all over again. The job was simple, walk/drive around and answer the radio when called and respond. Simple and easy. People insist on making it more complicated than needs to be and are too worried about the wrong things. I think they could get better quality employees by raising the pay to 15.00 an hour starting out and not hiring all of these retired people who already have pensions. Why? The first time someone says something they don’t like they quit because they don’t really need the job. They need to hire people that actually need work. Security department was always understaffed. Some of the administration could work on their people skills. Overall I’ve worked in worse places. If the people in security could get a work plan and stick to it things would have been a lot better. The administration doesn’t seem like they want security and would rather have a Customerservice department.

Difficult, hostile and cutthroat working environment. This is not a place for healthcare inspiration. Morale is very low. Turnover extremely high with massive staff shortages. Former CNO and a number of employees from different departments were quietly walked out by HR in the middle of the day with no warning or explanation as to why, which has caused job security fear, not knowing if jobs will be there the next day, and the belief that employees are not cared about. Admin greatly lacks and is not involved. Low census issues for months cause constant call offs, creating more staff tension. Those who don't care about their job tend to get rewarded and praised while those who take their job seriously and strive to do well get damned to the point they don't stay. The "generous" PTO is not generous. While there are people that I enjoyed working with, I cannot recommend this hospital to anyone looking for a caring, lower stress, supportive nursing environment. Healthcare here takes a backseat to micromanagement, money, and favoritism. With all the continuous changes this hospital sees, from staffing to policies, I'm not sure a positive change can or will occur. This hospital is quickly running out of steam and it's sad for the people of the community.

As a floor nurse that's worked through Covid, I've worked with many different nurses from all over the world. I can verify that my personal opinion of the hospital has been repeatedly confirmed by nurses that have worked in countless other hospitals. They've reported that, of course, there are places that are worse to work for, however this particular company is definitely one most nurses do not sign on to come back to often. Those that I know that signed extended contracts or returned, said they did so only because of the people they were consistently working with. Management is deplorable and rarely supportive. There are no growth opportunities for RNs, however I have talked with many staff members in EVS, transport, lab, and PCTs that have been allowed on rare occasion to advance to other areas. I have been denied transfer to other units multiple times without explanation, and despite confirmation that I have nothing preventing me (such as disciplinary, quality of work, skills, attendance, education/training concerns) from advancement or transfer. 

Top Job Titles	Average Salary
Housekeeper 2 salaries reported	$15.50 per hour
Floor technician 5 salaries reported	$16.25 per hour
Grill cook 1 salary reported	$18.50 per hour
Gardener 20 salaries reported	$15.25 per hour
Cook 3 salaries reported	$18.25 per hour

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