driver

automotive technician

title specialist

inspector

senior support specialist

Manheim Auto Auctions

I started at NADE in 1993 as a Night Time Recon Shop Manager for a sub contractor Deweys Auto Body. I was there for 12 months and I hired and trained 60-70 employees. One day  Dewey called me at home to say NADE has broken there contract and will now be taking over the shop but all of our job would be safe. That night The General Manager and his side kick came in and told everyone that NADE would be hiring them.Then they asked me for my keys saying they had there own Management team. I told them I will see you in Court. I got a call the next day to return to work and I worked for the General Managers wife running our Dealer Service Dept at this time I staffed myself with about 8 people and really enjoyed the job, the hours,the salary,the benifits. It was just a great place to work. The people were great! From this job I went to starting the outside unit of OVE again I staffed myself with about 5 people and we took photos all day long. Once we had this up and running it was turned over to the Fleet lease dept. Then I went  to Ford Motor Company as a Quality Control guy for the Body Shop and Recon Shop. I worked alone and enjoyed it. Now being there 10 years I knew everyone and it was a real job to be employeed at such a great place. I should have been promoted to a Managers job just like I had when I first was hired but there was so much favoritism. If you were not in the good old boys club your feet were in concrete. To this day I know of three managers that are there because of Daddy or they married the daughter of another Manager. In 2008 they had a massive slow down and I was one of many that was let go.Now having 15 years in it was very hard to leave. Krista the HR Manager will lie to your face with a smile on it. We were all told we could reapply for a new job in 26 weeks. Well I applied for so many jobs and always got these little cards in the mail saying My skill set doesn't work. I called Atlanta and spoke to Krista's boss who said Let me look at your file and I will call you. She called the next day and said You are a great employee I see no reason why you should not be rehired. So I kept applying for jobs some of which I started in my 15 years and still get the little card that says.Sorry you have not been picked. I applied  for 18 different jobs. I really want to return as it is a great place to work...

What is the best part of working at the company?
I loved the job and most of the people that were working along side me,it's the management side of things that need an overhaul, no one should ever have to get treated like the way they treat people especially in lot ops if you hire in in Lot Ops then run as fast as you can unless you are a Karen or act like it because if you do not adhere to them (management) then they will harass or scream and reprimand you over the two way radio or have their minions follow you around looking for you to do something wrong but other than the constant barrage of childish antics you should be fine!! Eventually the bottom dollar will not be enough to justify letting this type of treatment of people to continue this way they will do it to the wrong person and then lose things will happen  because of the negligence of upper management to respond to the workers that are reporting the problems instead of looking at how much money they made the company and look at what the cost of the treating people this way because someone will not be as passive and patient as I was and lead to bad bad things this is where the term going postal had to come from this treatment of people. And realistically if we all don't start helping each other as humans than we will eventually become extinct.  
 ( Self inflicted extinction)

What is the most stressful part about working at the company?
The management and their minions that they allow them to act.

What is the work environment and culture like at the company?
The working environment? can be challenging at times due to working in elements but mostly.
Enjoyable. Until you do something wrong and you're not in their click and then you'll never have an enjoyable moment after that

What is a typical day like for you at the company?
I enjoyed my time at the auto auction, helping customers and my fellow emplease.
 Like I said, I just did not like the way management. Did they need more training and how to treat people?  And until they do that, nobody will be successful with this job. Unless you are.
 A yes person. Are a very good brown noser

To be completely honest, this position requires a lot of attention to detail. You will learn how to inspect a vehicle’s overall condition cosmetically, drivability, structurally as well as determine if panels have been repainted/replaced. 

That being said, you will repeat this process over and over. This is a very repetitive job which can become very irritating if you are not a person that likes doing the same thing over and over. It may seem difficult at first but as you keep writing, you’ll get the rhythm. The people for the most part are a real pleasure to work with. They always try to help whenever they can. The two 4Ts (Team Leads) are very knowledgeable with their work and you will be in great hands for training. 

Management for the most part is just like every other job out there. They think they’re better than everyone else. Favoritism, hypocrisy, pettiness, etc.. does exist. Management is not your friend. Just because they are “nice”, “easy going” or “cool to talk to” doesn’t mean anything. We all have a mission at the end of the day to complete our work. 

The best part of this job is that you accrue 16 hours of PTO a month. Make sure to use it! You also get weekends off! Typical schedule for this position is Mon-Fri 8am-4pm. National Holidays are off days too with the option (sometimes) to come in double time. 

Like i said, this job is a decent job for whoever is just trying to get by in life and is no way, shape or form a pathway for a career unless you would like to eventually transition in the auto insurance adjuster field. 

How many hours you work vary greatly. You may work the minimum required by law, or 12 hour days. You work through the weather, regardless of how bad it is. Most of the current managers are incompetent and malicious at best. You are expected to do the impossible with at best inferior equipment. The individual locations are controlled by a corporate wide system, that fails to take into account individual location requirements, including side lots, shops, marshalling yard, etc.This means that a one acre lot with a sale once a month, is held to the same limits and "goals" as one who is six square miles in size, with 4 side lots, 2-3 sales a week, 3 shops, and 3 areas require attention, without directly contributing to the auction. Communication is most kindly described as, "non-existent". I cannot begin to imagine how many times conversations like this has occurred, "What are you doing?" "What you told me to." "NO! That's not how you do that!!" "What? Yes it is. This is exactly the way we have done this for the past 5 years." "Well stop that! It was decided we would do it this (completely foolish and incompetent) way." "Oh. Well, nobody told me, and this is my area." "Yes I did. We discussed at the crew meeting last Wednesday." "You, as my manager, are aware that I work Friday through Tuesday, and aren't here Wednesdays or Thursdays..." "Well, now you know. Don't do it the old way anymore." However, there are good times to be had, and coworkers are the greatest asset imaginable.

not a family man's kind of job unless your family is ok with you living at work. These guys will tell you it's a monday-friday job with some weekends from 7-5 but in reality it is a Sunday to Sunday from 7am til whenever the dept. Manager says to go. Most times we stay til about 10:30 pm. And then we're expected to show at 7 am the next day. Not even construction workers get this kind of treatment. At least they get days off which you don't here. PTO is your day off and we only get 2 per month! I don't mind hard work but when they have you living at work is when it becomes a problem. Pay isn't competitive and if you want to promote you have to keep reminding management until they say to go to HR and then HR will forget about you too even though you did your part and took necessary steps to gain promotion. Again management is terrible. Our department (inspections) doesn't get recognized for anything and you will be unappreciated at this job til it begins to weigh you down and affect your work. Not to mention they want both quantity and quality. Asking for the impossible when you only have 30 some guys pushing 3000+ units a week. Honestly this place has you breaking your back for little reward so try to avoid it. I been working here for 2 years and even the guys working 10+ years have said nothings changed. So save yourself the trouble.

Management was poor at best and did not disclose during interview that they want you to work on your days off after working 2.5 hours overtime every day during your scheduled work week.  that wasn't the bad point though. The management in the vehicle inspections dept. where very rude at times and I experienced an employee who began harassing me after I reported him to management for speaking to me in an unprofessional manner. My bumper on my Mustang GT was spray painted and the harassment continued from said employee even after reporting him several times after the initial report. Management ignored problem and passed it off as something I was doing wrong. This employee was confrontational with me once more after trying to ignore him and I finally after 2 months "LOST IT" with him and they blamed me and said he wasn't harassing me and ended up terminating me for telling this guy to stay the "bleep" away from me.  Pay for vehicle inspector at this company was way below the national average for this position and even after learning and passing my level 1 vehicle inspector testing they did not offer a raise....if you don't mind never spending time enjoying your personal life then by all means go for it but be advised, if your not in their click and you are seen as rocking the boat then your in for it....

The company overall seems great. However, if you have an issue, there's really nobody to turn to in the event that your immediate supervisor has no idea what they're doing. 

A lot of the internal, extracurricular groups or contests appear to be rigged with no professional, consistent, or fair overhead. 

Employees basically do whatever they want and get away with it. 

Noticed a large amount of obvious favoritism. 

They don't welcome millennial's too well. Considering they could potentially lose their job security since most employees are "lifers" and don't embrace change. 

The sister companies often work with you and they're pleasant, very easy going, and happy to partner with you. 

Benefits for full time are great, but not for part time. You can't even request off without being penalized if you're not full time and receive "PTO". You get in trouble for checking the time on your phone unless you're full time and have a "work" phone. In which case you're allowed on your phone for personal reasons whenever you want. 

Over all, most management is very lazy and display too many "conflict of interest" relationships and apparent favoritism with customers and other colleagues. 

Not a great long term company to work for (at least not the Pittsburgh location).

It’s been pretty downhill since I’ve started. Management is all over the place, we’re constantly reminded about communication yet mangers can’t seem to communicate amongst themselves effectively. When hired as “swat” you’re either tasked with gathering cars from random locations to stack together so your equally paid yet extremely underworked colleagues called “drivers” come to pick up said cars. The other half of the time you’re completely managing said lot locations entirely, managing each car that comes in and out. This wouldn’t be an issue if there wasn’t a higher paid position called “lot admin,” which are the ones that should be managing said lots. Along with the unfair work balance and pay that comes with being “swat” certain managers feel the need to hover and micromanage each employee to make sure work is constantly being done. Which has always been the case since before they started implementing their new style of “managing.” We are constantly told we aren’t doing enough, that our “numbers” could be higher. Yet we’ve hit our goals each and every single week for the past year and some change I’ve been working here. The job can be nice and enjoyable sometimes, driving cars around, learning how each and everyone handles and drives, while also helping our money hungry CEOs.

When I first started it was a pretty cool place to work. You get to drive cars you never thought you would. The people were okay for the most part. It's an easy place to get stuck at. The pay isn't extremely competitive and the benefits are next to nothing. If you're looking for a company to move up in, this is NOT it. The more you learn the more they'll take advantage of you. If you learn to run a crew or scan vehicles they'll ask you to start doing it but they won't pay you what people in those positions get paid, and if you refuse to do it without being compensated they'll find somebody else who will. They'll take advantage of your knowledge and know-how as much as they can if it benefits them financially. The politics here are the worst I've seen at any place I've worked thus far. Management is a joke, and when they realize that you know they're a joke they'll do what they can to get rid of you. They plant people to try to catch you if you're saying or doing anything bad. Don't trust HR, they're not on your side (trust me). On top of all that the summers are awful. You're on blacktop, constantly in the sun, getting in and out of scorching vehicles for 7 hours a day. They also never ask you if you can stay later than your shift, they just tell you you're staying and you receive backlash if you don't.

Manheim Riverside is a great place to work at. The only down fall is LOT Operation management.  Those people in that office will make your good day at work turn into making you feel like regretting coming to work at all. The operation manager knows absolutely nothing and all he cares about are numbers but doesn't understands exactly how to get the numbers is he had to go out on the LOT himself and actually do some work, which he have never done. The assistant manager is awesome you can ask her anything and she will answer your question and she is very active on the LOT. There is a supervisor who used to be the manager is very rude. If you ask her for help she will talk to you in a demeaning tone and she is very disrespectful, unprofessional, and mostly unhelpful. There is another supervisor who is over the quadrants coordinators and what I am being told by most of the quadrants is that she is not a good leader, cheats them out of their pay and does not comply with company's policy. The other two supervisors who are new to our team are good too. I strongly suggest that if you work at the riverside location, try to avoid working in LOT Operation.

Top Job Titles	Average Salary
Driver 13 salaries reported	$15.90 per hour
Automotive technician 3 salaries reported	$17.53 per hour
Title specialist 14 salaries reported	$21.26 per hour
Inspector 14 salaries reported	$18.21 per hour
Senior support specialist 1 salary reported	$22.79 per hour

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