order picker

cashier/stocker

assistant store manager

pharmacy technician

warehouse worker

Marc Glassman, Inc

This is going back quite a few years, as I am 51 now, and we are talking about when I was in my 20s.  I am sure a lot of people reading this review were not even born yet.  I worked at Central Warehouse from 91-97.   Left for a sales job for a large computer company.  Working at Central Warehouse was great!  Made a lot of friends there, some who I am still in contact with today.   There was some heavy lifting (cases of bleach, cases of Tide) etc...  For a younger person it was a great job.  Sadly, I am not as physically fit as I once was and it would be a lot harder today.  Summer time got extremely hot in there, and you would sweat pretty hard.   I worked the graveyard shift, pulling whatever the stores would order.  They would play music (or the Indians games during the playoff years of the mid-late 90s) over the PA speakers to make the time pass faster.  Never knew what time we were getting out, as during the slow times of the year (not very often) we would clean the warehouse when the stores were pulled, and on the busy times we could stay as much as 2 hours after, and 1st shift would eventually take over.  Overtime was mandatory.   Benefits were GREAT!!  People and management were too!!!  Marc Glassman served hamburgers at a Christmas Party!  He is a great person.  I have kept in touch with the 3rd shift supervisors over the years, and he (and a bunch of others are STILL THERE!)  I have since gotten my CDL since I left, and I am seriously considering going back as a driver.  Great company to work for, and I actually have to admit, I regret leaving.

Management gets easily upset, and talks trash on each other to their other employees, the equipment is difficult to work with due to it's age. Bagging stations are horrendous, poorly organized in terms of aisles, register layouts, and finding anything such as but not limited to wet floor signs, garbage bags etc. 

Marc needs to get someone to reorganize store 23. Revamp aisle layouts, put signs of where things should be when not in use, upgrade equipment and bagging stations and change the entire layout of the stores customers can find the registers or exit, half the aisles don't have numbers and should be organized in a different manner,  prices on items are changed accordingly sign wise, registers should be placed in another location. Complete revamp is necessary for that store and job descriptions and such need to be reevaluated such as but not limited to stocks job is carts they need to keep their eyes on how filled the Carts are bc if customer service has a line and one person is a money gram, another is 30 lottery tickets and another is 12 items, than you have a coworker coming for change and another person needs popcorn, and the phone is ringing and another person needs pharmaceuticals but we don't have a pharmacy carts are the last thing the customer service needs to deal with if it's stocks job to begin with.

I worked between produce and food with a little register experience. This job was very stressful and can get very busy and hard to keep up with. Constantly understaffed and managers are always stressing about how the work isn't getting done but don't want to give any of the part time people hours. I worked for over a year before I was eligible for fulltime and they started with NO vacation days for over a year. While other employees started with 2 full paid weeks. Made absolutely 0 sense. I enjoyed the people I worked with, but some did absolutely nothing and made the work load unbearable. I would come in around 5:30 am, unload heavy pallets that were terribly loaded ,most days off the truck, pull them out to the isles, unload them and stock the items that arrived.  Then assist customers with finding things while I stocked. Typically there was around 10-16 pallets a day that were unloaded and stocked, between 3 to 4 people on an 8 hour shift. Then any backstock had to be organized, new items tagged and everything clean and put away by the end of the day.  I didn't mind it at times, but this job slowly ate at me, and for only recieving $10.00 an hour after 4 raises it simply isnt worth it

Over all the company mainly hires part time. So evenings are mainly teenage employees. It's a good first job. They work with the kids around sports and other school and family things. Adults who have managed to get full time, get frustrated pretty quickly. Many stores are understaffed. Putting more on the department supervisors. Often you work your department and have to help in another one, throughout the day. Though, that can make for a fun day. Co-workers are what make this job bearable, on the bad days. The variations of personality, both of management and employees, give every store it's own atmosphere. Management is often not trained to do everything in the store. Leaving you looking for your own answers. Often being told " use your resources." Meaning, depending on your position within the store, call someone at corporate or look though this binder of papers. Mangers, hands down, make more mistakes at the customer service counter, than any csr. 

What is the best part of working at the company?
They have a variety of task to complete.

What is the most stressful part about working at the company?
Management couldn't answer questions on procedures. No written guidelines, got different answers depending on who you asked. They started putting quotas on data entry of invoices. In order to get the job you were given a data entry test on you speed. They wanted that speed to increase within months. Didn't take in consideration that you didn't have the ability to type faster..so they write you up.

What is the work environment and culture like at the company?
Very unprofessional leadership. Also lack of intercommunication from higher management. They stayed in their offices most of the time. No clear guidance and leadership. They started getting rid of their older workers thru quotas.

What is a typical day like for you at the company?
Stressful and a over load of tasks assign do to not hiring enough people yet they continued opening up more store..but did increase the staff in the office.

This company has many flaws. Currently they can’t staff their stores due to not offering competitive salaries. Assistant managers are glorified stockers. You little to no training, and then thrown right into the fire. Salaried managers are paid for 45 hours but until very recently you would be scheduled over 50. When an employee turns in a 2 week notice the company immediately strips them of all earned vacation time saying they gave that up when they put in a notice. Marc’s is the epitome of not what you do, it’s who you know. Mothers in management roles can hire their children and be in charge of their wage. Even when your store is up on hours and sales, it’s always cut hours, raise your spmh. Assistant managers are almost always in charge of ordering and stocking 1000 cases per week of their own aisles with little to no help on top of running and maintaining the store. 

I worked as an Assistant Manager and it was one of the worst experiences of my life. Managers are insanely overworkered--by an unrealistic amount of hours that any one person can remain productive. For example, management shifts run from 6 am to 6 pm, as a regular workday, with overtime mandated on a daily basis.  Think to yourself a 12 hour day, five days a week, and they can also mandate you to work six days a week. 

The physical workload was absolutely unbareable. I lost seveal pounds working there because of the amount of physical labor required. The pay, after all the hours worked, for most management equalled $8-$11 hourly...

The benefits were horrible. While working at Marc's, it took nearly two and a half months before I was given a single weekend day off. Also, the communication from upper management down is wildy negative and condescending. If you're thinking of managing here, save yourself the tears, please do not do it.

There is a reason they are always hiring--always.

You could always find something to do and they appreciate you working for them, whether you are in one place or two there was always someone offering to help if you needed it. It taught me that there is good work environments and bad ones, the managers would help if you couldn't finish a task or needed something explained. Co-workers were friendly and would give tips on how to do things if you were struggling or even offer to show you a better way to do it without being condescending. The hardest part of the job was the drive to get their from my home. the best part was when customers remembered you and asked you for help and came back just because they felt they were being treated especially well. Finishing an entire aisle of stock also felt pretty good at the end of the day.

The job itself is pretty easy. All you have to do is build pallets as an order picker to be sent to the stores in the area. The hours vary day to day because you work based on how busy the stores are. so one day you might work 10 hours and others you can work as little as 5 hours. Some times its nice getting out early and being able to spend the extra time with your family but other times you really need the money and that's when it felt like the short days came. All in all, the job is great for someone that doesn't have too many financial responsibilities or is just using the job as a stepping stone to get experience for another order selecting job. The managers are cool and laid back. It's a dusty environment. They have incentive bonuses which are nice if you're a competitive worker.

Marc's has been one of the most frustrating places I've worked. It was a great opportunity in high school, as they were really flexible with my hours and let me come back to work over breaks from college. But the pay is miserable; I was a fully trained Cashier Supervisor/ Customer Service Associate with 6 years of experience at Marc's making hardly a dollar more than new-hire cashiers.

Hourly employees are treated better than management. Store managers are selfish and will base the management schedule off their own needs. You're told 45 hours when hired as management, but you're often scheduled 6 full days and threatened with punishment if you don't work them. RUN. Find somewhere where you are appreciated for your efforts and fairly compensated for your time.

Top Job Titles	Average Salary
Order picker 20 salaries reported	$16.13 per hour
Cashier/stocker 21 salaries reported	$11.79 per hour
Assistant store manager 31 salaries reported	$51,500 per year
Pharmacy technician 7 salaries reported	$13.29 per hour
Warehouse worker 5 salaries reported	$15.00 per hour

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