licensed clinical social worker

ct technologist

audiologist

surgical technologist

radiologic technologist

MarinHealth

Responsible for Managing the Scheduling and Business Operations for Perioperative services and Diagnostic Imaging.
Functions include oversight of: 
Perioperative Business operations and oversight of the Perioperative Business Coordinator; 
Charge Capture and auditing of patient charges for the Perioperative, Diagnostic Imaging, and Cardiovascular Services departments. 
The Supervision of Transcription services for Diagnostic Imaging.
Development of a centralized Scheduling infrastructure for patients and physicians, across all procedural modalities including Surgery, Diagnostic Imaging, and Cardiac services.
Subject Matter Expert for the Perioperative EHR and Information systems.

Although the scope of my responsibility is broad and diverse, it is the challenge that keeps me passionate about my role. I have learned to appreciate the entirety of the patient experience. From the first phone call after consulting with your primary care physician through all of the challenges coordinating physicians, vendors, products, clinical staff, and the legally required documentation of patient care, and patient billing that make this process seem so daunting and challenging. 
I also am reminded daily of the responsibility to my customers, physicians, contracted vendors and my peers and my staff and most importantly my patients. The most enjoyable part of my work experience is seeing this process through and without a flaw,  and although I don't often receive much praise for the behind the scenes coordination, the satisfied customer is the patient with the best outcome that my staff and myself help coordinate.

I loved my job prior to the organization's failed attempt to save money & be more efficient with Virtual staff in Omaha, NB. The day after laying off 4 talented employees's jobs; who were not provided any notice & escorted out of the building as if they were criminals, 4 new Virtual Nurse Case managers were introduced. None of the rest of the hospital, including physicians, knew of the change coming & it has been a disaster.

It is shocking to me, and my colleagues, that the new RNCMs have little, if any relevant experience. They supposedly had 3 months training & are still creating more work for those left in the department, along with making mistakes right and left that impact patients, their families, & all staff involved with their care. They should have selected more highly trained professionals & made sure their training was sufficient before making this switch.

Management lied to everyone about what was coming. I used to trust management. The new employees work creates more problems for the rest of the department. Daily, it is 2 steps progress, 4 steps backwards due to the addition of the virtual nurse case managers. It's embarrassing, humiliating, and shameful what management has incurred on this hospital.



MGH used to be a great place to work. As a current RN there for just about twenty years I’ve seen a lot of changes in management. They like to call themselves “leadership,” however, there are very few I’d identify that way, but there are some. The changes over the past several years have turned what used to be an awesome hospital and great place to work into a place where nurses are looking for other jobs.  

SOME of the issues:
Out of touch, top-heavy, toxic management (some not qualified) who really do not appear to care about health and happiness of employees (they would argue this, but actions speak louder than words). 
High turn over of employees and management. 
SEVERE lack of flexibility in schedule- not family friendly. 
Difficult to get vacations granted. 
Very few opportunities for true part-time schedule.
Workload increases frequently. 
Changing benefit package- not for the better. 
High cost of food in cafeteria (trivial, but true and just another example of management culture)
Lack of quality education offerings- too many on-line learning modules that often are not related to your department. 
Lack of recognition.
Computer documentation System increases workload-not user friendly. 
Physician-centric. 

Some of the good reasons to work at MGH:
Easy, free (for now) parking. 
Great coworkers. 
Great patients
Great ancillary staff

SUGGESTION: do not work at MGH unless you have to.

While working at Marin General Hospital in Greenbrae, CA, I learned how to code hospital based ambulatory charts. After reviewing the record, I assigned ICD-9-CM, CPT and HCPCS codes and input them into an abstracting database. Coding tools used to help with the proper code assignment was 3-M. Management was very supported by assigning me to several quality assurance auditors who reviewed my coding and provided me with daily feedback.   My co-workers were very supportive and worked with me while I went through this very important learning curve. They answered my coding questions and provided me with ongoing feedback.  The hardest part of the job was transitioning from ambulatory clinical coding to hospital based ambulatory surgical coding.  The rules were different, although both were considered ambulatory. For example, applying the hospital approved modifiers, in which some are not applicable to the ambulatory clinical place of service.  I enjoyed breathing the fresh air in Greenbrae, CA, the hospital is located in a very beautiful area in Northern California where it snowed and the view is just spectacular. It was a great place to work, and the coding knowledge I gained would allow me the opportunity to code at an even higher level at the VA hospital.

There are no typical days, every day is different with each case individual.  PODs are being created with the same staff every day creating faster turn overs and more continuity of care.

We have inservice every Wednesday where new information is introduced. We have representatives for the major services that are constantly bring in new product.

We do Davinci Robotic cases in GU, General and GYN. This has been a great introduction to our community with fantastic surgeons who specialize in this type of surgery.

The staff are dedicated, mostly with long tenure, being very satisfied in working with this management and organization.

There are always challenges with communication but we have protocols set up for patient safety, our major concern.

  The operating room requires skills  of quick decision making, organization skills, knowledge in sterile technique, anticipation and knowledge of procedures that create amazing team work. This is the best part of the job when everything runs smoothly and efficiently. A true evidence of team work.

I have worked here as a RN for over 20 years; this is the place.  I witnessed some major challenges (COVID) and how the Marin community stepped up to support the staff and patients here.  We re-branded and built a new hospital wing simultaneously with the fires and COVID, which tested some employees' mettle.  I remain very proud of how successfully we managed COVID and other stresses.  

Our management and HR teams work very hard to hire a professional, diverse, and talented staff.  Our incredible staff, beautiful new hospital wing, and up-to-the-minute technology makes coming to work a pleasure, and I feel valued as an employee who feels welcome and respected in making contributions to better this environment for staff and patients alike.  I feel it's important to work in an environment where I feel heard; I have creatively made this role "mine", which was also important to me.

My boss wasn’t a good person and didn’t know how to manage people.  I liked her, but she had very little knowledge of my daily tasks. I’d be surprised if she ever worked over 30 hours in a week and any time I asked her to explain anything she was unable.  Her responses were confused and unorganized and if/when I said I didn’t understand she would make comments about my intelligence .  She regularly made comments abou the other employees behind their backs (especially one guy she would make fun of for having PTSD from the Vietnam war.)  then she would be nice to his face as if they were Gigi’s friends.  She did that with my contemporary as well who worked in physician contracts.  Always ready to insult them for being unstable mentally.  Instead they were just cool and interesting people.  I don’t recommend this place, although the salary and benefits were tempting when I was originally hired.  I met others who left saying they couldn’t stand the atmosphere of the finance/contracting department.  Especially the latter.

I have been working at MarinHealth (formerly Marin General Hospital) since 2013. I started out as a specialist, and through hard work and dedication, was recognized and have advanced to a management position.

Working in Healthcare in California during the times of COVID-19 and more frequent wildfires is quite stressful. Day-to-day activities are frequently upheaved these days by emergencies in what has gone from a fast-paced environment to a turbo-charged environment. 

That being said, I enjoy working at MarinHealth. My co-workers are wonderful people and it is truly a pleasure to collaborate with them on a daily basis.

I feel informed as to the decisions and strategic direction of the senior leadership team. Whenever there is a concern about an initiative, I feel free to speak up for the safety of our patients, and the integrity of our institution.

From 2006-2012, when marinhealth was Marin general, it was a wonderful place to work. Unfortunately, under new management/CNO, it began to unravel. Unsafe work environment, inappropriate/high acuity patients with unsafe ratios. No breaks, high staff/management turnover, a surge of improperly trained/oriented new grads were hired. Very low staff morale. High burn out. Poor interdisciplinary communication. Environment not conducive for patient centered care. All about saving money. All of the sudden, nurses, as patient advocates, had no voice. If you spoke up for what was right, you were silenced and punished. Totally unethical. Not worth the high pay.

Working at Marin General Hospital has taught me new software and applications. I have learned PACS, and Paragon. I was able to learn three different jobs while working here. I started with Mammography reception, then pre-registration, O/P radiology registration. I have started learning file room duties too. I can do any combination of the four positions at any time, many times doing at least two in one day. I have learned to work with many different personality types. The most enjoyable part of the job is being able to turn a patients day around. They walk in frustrated and scared, they walk out with a smile which makes me smile. The hardest part of the job is not having any benefits after nearly four years. Also, the commute is difficult.

Top Job Titles	Average Salary
Licensed clinical social worker 4 salaries reported	$61.14 per hour
Ct technologist 3 salaries reported	$77.95 per hour
Audiologist 2 salaries reported	$69.78 per hour
Surgical technologist 2 salaries reported	$58.89 per hour
Radiologic technologist 1 salary reported	$61.58 per hour

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