guest service agent

oncologist

service coordinator

facilities technician

receptionist

Mary Bird Perkins Cancer Center

What is the best part of working at the company?
Being able to come in early and get off early. 

What is the most stressful part about working at the company?
Not having a trainer who cares, it's like the entire staff is for themselves and hardly want to help with wants necessary. There is no manual you can use in case the lead doesn't want to be bothered, and the manager isn't that get to assist you with anything; not alone your fellow coworkers. There is a lot to learn and if you are not a fast learn, do count on being here for a long time because the lead and the staff will set you up to fell and that's very stressful. 
Other than that, I would not refer this job to anyone unless you are in desperate need of a job... But, don't court on it for long because the turnover rate is extremely high. 

What is the work environment and culture like at the company?
Unfriendly and lack professionalism to the fullest. It isn't a place for growth, unless you are willing to fix in with the unfairness. 

What is a typical day like for you at the company?
It's fast pace on Mondays (ranging from 175-200) and Tuesdays (160-189) the most, and it gets a little lighter during the week. Please take notes, because there isn't a manual to follow at all; nothing be humans telling you different things. The software they are using now, is OncoEMR and they suppose to get another software in the further.

•Assisting patients with Insurance questions finding resources if he/she is unable to pay.
•I've learned no matter how my day is going, my patients are my first priority.
•I truly feel having educational classes on work place bullying is a strong necessity.  Having workers who have compassion towards their peers and the patients, also during the pre-screen before hiring HR should be able to ask open ending questions. Don't be too  quick to fill a spot.
•The most enjoyable was making my patients smile, 80 % of them have or now in remission of cancer, just to love on them a little more makes my day. And mostly being able to find financial resources to help lighten the financial burden.

Mary Bird Perkins Cancer Center gives patients and families a chance to fight one of the toughest diagnoses people will have to hear they have.  I truly believe the company, providers, administrators, and employees put their patients first, The hardest part of the job is comforting patients and families during their most difficult time of need.  The most enjoyable part of the job is celebrating every victory with my patients, as well as my relationship with my co-workers. Management is very active in the clinic, is trusted by co-workers, and is always looking for ways to improve and promote better work/life balance.

I was hired as a tempo but promised a more permanent position with expansion and growth of the new project. During the time, I was responsible of providing the patients in the infusion center with hand/foot/shoulder massages while they received treatment. The nurses and my team were amazing taking care of patients. My team, however, was very small and needed structure. In the end, it resulted in the program falling apart and was unfortunately unsuccessful. I learned how difficult it is to keep a business running but I learned from the mistakes of watching management and my team.

Working at Mary Bird had taught me a lot about the Hematology/Oncology field. It has made me even more passionate about what I do. I have learned so many different things about cancers and blood disorders. A typical work day for me is answering phones, helping the patients with test and other issues they may have, and assisting the infusion center with patients chemotherapy. The hardest part about my job is watching my patients pass away and not being compensated for all the extra work I do. The most enjoyable part of my job are my patients

Started out as a great place to work, with friendly faces and a great mission. If your heart is in it to help make patients days better and put a smile on their face - this is it! But beware - Managers/Administration are nasty. The whole place is very, very money driven... I know it is a business, but it all seems very backhanded and like the patients aren't of utmost concern. I've witnessed lots of scolding, with  zero help from HR. They don't do a lot of extras for their employees either - No special days, very few holidays off, and maybe one small bonus a year. 

It’s a great place to work and it’s also rewarding in so many ways. I love everything about this job. I enjoy making the experience for them less painful, I enjoy uplifting their spirits before it’s time for chemo. I enjoy being the ear to listen whenever they may need to talk, I also enjoy being the shoulder that they may need whenever they may need to cry. It’s such a family oriented place to work the patients are more than just patients they are family.

Working at a cancer clinic involves a consistently high volume of patient flow, which is understandable given the nature of the care provided. However, the stress is compounded by intense micromanagement and a lack of workplace flexibility. There is very minimal to no support at all for employees with school-aged children, making it difficult to maintain a healthy work-life balance. While the mission of the clinic is very meaningful, vast improvements in management style and scheduling flexibility would go a long way toward supporting staff well-being and retention.

Treating cancer patient with ionizing radiation and insuring the safety of other while radiation is present.
I learned that my life is not bad as other.  I get to help others by killing cancer
I learned a different management styles that would benefit my career
I had great relationships with my coworkers that i have outside of work also.
The hardest part of the job is loosing a patient to cancer
The most rewarding about the job is making a patient forget they have cancer while they are in my presence.

I loved working for the past 6 years with this company and unfortunately
they have to close this facility. They offered me any position I wanted in other areas but they were to far for me to travel.
I will miss all the wonderful friends I have made over my years here,
My manager, the HR department and all the others have been wonderful to me.

Top Job Titles	Average Salary
Guest service agent 6 salaries reported	$14.00 per hour
Oncologist 6 salaries reported	$500,000 per year
Service coordinator 4 salaries reported	$15.00 per hour
Facilities technician 2 salaries reported	$16.00 per hour
Receptionist 1 salary reported	$15.50 per hour

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