nursing assistant

registered nurse

licensed practical nurse

child and youth program assistant

nurse

Mary Campbell Center

The skills and love I've gained in this field from this company will be instilled in me forever. First starting there, it was a bit overwhelming because you don't know how the residents will take to you and your nervous about working with the different devices and all that, but it was such a breath of fresh air. As one of my first jobs as a Cna, I was open minded and a sponge, ready to soak up all the new information that was piled on at once. The residents made it so easy for me and things like communication devices, restorative programs, power chairs, and special meal equipment just came easy to me.I learned how to work devices I would of never imagined, I built strong bonds with residents that can't even speak, and learned to be so grateful from people who have so much to complain about,but instead they laugh and smile more than so many people I know. The Mary Campbell Center never ceased to surprise me with the activities, parties, walks to raise money, and true love for their residents. The management team works with all staff to ensure the best care from Physical Therapy to dietary to nursing assistants. I enjoyed everyday there. The hardest part would probably ensuring each resident was at their scheduled activity on time and in their proper clothes like swimming and horseback riding.

The best part of my day, working at the Mary Campbell Center, was being with the residents. The residents at the Mary Campbell Center made every day a pleasure to go to work. 
During my short time as an employee, I learned that upper management was more concerned with appearances, money, and playing favorites. If you were an employee who had been with The Mary Campbell Center for many years, you would be given more freedom to complete your tasks at work and maintain your personal life. I noticed coworkers who would leave during the day to go to appointments, run errands, etc., and did not have to take time off to do so - I know this because they would vocalize this very fact.
The residents were always happy to see me, I had a great rapport with them, I loved creating goals for each of them, and helping them succeed educationally. 
My advice to you is to find a job where you are valued for your experience, and you are able to maintain a work-life balance where you can give the same amount of effort and attention to your family as you do to your work. You will not be able to find this at the Mary Campbell Center. You will not be supported, you will not be cared for, and, like others in the reviews have said, they would not think twice about getting rid of you, despite the effect it would have on the residents.

Pros:
The residents are the reason to work here. Supporting them is meaningful, and they bring purpose to the role every day.

Cons:
Leadership and organizational culture need significant improvement. There is a lack of consistency in how policies and expectations are applied, which creates confusion and frustration among staff. Favoritism appears to influence decision-making, and standards are not enforced equally across the team.

There is also heavy board involvement in operational matters, which leads to mixed direction and unclear authority. Policies are introduced but not consistently upheld—for example, rules around cell phone use during work hours are often overlooked without accountability.

The overall environment can feel reactive rather than supportive, with an overreliance on job security concerns instead of clear communication and leadership.

Advice to Management:
Establish and enforce policies consistently across all staff. Clarify roles between board governance and daily operations. Focus on building a culture of accountability, transparency, and support rather than inconsistency.

In my experience, the work environment at the Mary Campbell Center was heavily centered on monitoring employees rather than supporting them. There appeared to be significant focus on tracking computer activity while, at times, other workplace concerns and accountability issues were overlooked.

The culture often felt driven by fear of termination rather than collaboration or staff development. Communication between leadership and governance also seemed unclear, creating confusion about decision-making authority and organizational direction.

I also felt there was limited compassion and support for employees dealing with personal health challenges. Overall, morale was low, boundaries between leadership roles were unclear, and the environment created a high level of stress for staff.

While the mission of serving residents is meaningful, I believe the organization would benefit from stronger leadership transparency, clearer accountability, and a more supportive workplace culture for employees

I tried to stay neutral and professional. When hearsay determines an employee's fate for some and hardcore evidence goes unnoticed, that's a MAJOR problem within any business. Management asks for input on how to make the job better but doesn't do much to implement the suggestions, you have a division between upper management and the workers. The RCT's do a lot, more than they're supposed to do just to care for the residents appropriately. If the state were to pop up on their site without notice, they would see a different facility. No teamwork amongst the nurses and RCT's,

There was no room for growth. Caucasion where promoted quicker then blacks. They never listen to the resident concern as far as the postive things they had to say about there caregivers. Anything negative they had to say you would be in the office having to write a statement. I would get written up for coming in early and setting up. But employees who came in late nothing which was the norm. I had the heaviest load on the comfort zone wing. I feel management knew that, and it would be hard to replace someone like me that is way I felt they never promoted me for any of the position. Even when I was inform by I got one of the position only later to find out the give it to someone else.

the best thing about my job is the residents, they have become a part of my family, seeing the laugh and helping them with the bad times. i love working with the staff, jump in to help them when they need it and working as a team. the hardest part of my job is when the are no longer with us, they have gone to heaven. management should come in more and help out.i have learned a lot  10/12 years.this job is very demanding, i love it, come into work, get all the machines on, set up paper work, start breakfast, answer door, answer phone, check in all trucks, prep all foods on prep list, start lunch, was all my own dishes, help put away truck items, serve line, clean the cook line, finish rest of paper work,

The day starts off with group cognitive stimulation meeting involving the details of the day of the week, the day, year etc. Next is a group session on what happened that particular day in history.
After morning wake up meeting, individual sessions are help in one on one style. Everyday on call for technical issues from staff and residents. Weekend and 24/7 on call for technical issues. Frequent interaction with vendors like Verizon.

The work was rewarding, but the environment was difficult with favoritism presiding over talent most of the time.

Typical day involved 1 on 1 work with residents
I learned just how difficult life can be for adults with disabilities
Management was untrained to deal fairly with the entire worker population
Workplace culture was board driven, talents were often overlooked
Dealing with nepotism
Helping foster independence in the resident population

I had the pleasure of working at MCC for 5 years.  It was great to care for the residents and work for a company that always ensure excellent care of the residents.  When I requested something to help a resident it was promptly responded to and other disciplines were very receptive to concerns you might have.  
Management was for the most part very supportive to their staff and tried to address your concerns promptly.  
The hardest adjustment for me was having to work less autonomously then I was used to when making nursing decisions.

Top Job Titles	Average Salary
Nursing assistant 5 salaries reported	$24.93 per hour
Registered nurse 5 salaries reported	$42.40 per hour
Licensed practical nurse 2 salaries reported	$40.55 per hour
Child and youth program assistant 2 salaries reported	$19.00 per hour
Nurse 2 salaries reported	$51.50 per hour

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