field service engineer

foreman

splicer

tower technician

driller

MasTec Communications Group

My experience working with MasTec highlighted operational challenges and limited oversight that affected nearly every aspect of work.

Management and Leadership:

Managers had limited construction experience and focused mainly on office tasks rather than operations.

Miscommunication and inconsistent decision-making were common, and policies were not always applied consistently.

Coaching, professional development, and advancement opportunities were limited.

Staffing decisions were sometimes influenced by personal relationships, contributing to turnover and the loss of experienced employees.

HR and Policy Oversight:

Branch offices lacked consistent HR support, making it difficult to resolve workplace concerns.

HR points of contact were sometimes unreachable, and turnover in HR contributed to inconsistent guidance.

Payroll and off-boarding processes were disorganized, making it challenging to obtain employment documentation.

Workplace Conduct:

Negative and unprofessional communication among coworkers was common, creating tension and low morale.

Some employees engaged in inappropriate behavior in the office and at work-related events.

Employees were frequently required to work nights and experienced high workloads.

Inconsistent accountability sometimes affected staffing and promotions.

Impact on Employees:

Experienced employees often left the company due to limited opportunities, pay, or the unstructured environment.

Less experienced staff were disproportionately affected by staffing changes.

The combination of inexperienced management, limited HR support, and inconsistent policies created a challenging workplace.

Summary:
MasTec has operational and management challenges, including limited HR support, inconsistent policy enforcement, and gaps in communication. Prospective employees should consider these factors when evaluating employment.

My experience working for Mastec Network Solutions, was nothing less than my best employment experience in my career.  Having said that, let me quantify it.  The employee's, managers, and most of the executives that I met or interacted with during my tenure, were total professionals, who knew the scope and spectrum of expectation, and always delivered.  Further, the training and support from the key leaders made my experience fantastic.
I received my lay-off notification towards the end of June 2014.  The call came in from my director, who laid it all out for me.  "This is in no  way a reflection on your performance or your abilities to complete your job."  Which was followed by, I am very sorry and I wish that there was another position for you to go to.  
My layoff is completely attributable to the AT&T's mismanagement of their own capital budgets and too-lofty goals of "taking over the world".  Their supposed buyout of Direct TV has done nothing but do severe damage to the companies and personnel who do work within their network. Beyond this, other commitments that they have made to their suppliers are falling short as well, due to overspending on a buyout that will have a very small effect (if any) to their wireless network infrastructure.  
So, due to Mastec's joint projects with AT&T, as well as the other turfing work that has been completely shut down until the end of the year, many people who work in and support the wireless network infrastructure construction are out of work, or scrambling to find a new opportunity.

Found MasTec to be a very disappointing work environment with little or no guidance or assistance from the available management chains.  Where the culture did provide lots of online training for meeting company safety and Human Relations regulation conformance, the company offered little or no training both onsite or offsite that would help me grow my experience base and / or career goals.  I left Mastec with enormous respect and appreciation for my co-workers with whom I worked in the field.  They were second to none.  My Management was another story.  They were basically not willing to grant us any assistance or guidance on our projects.  We were expected to understand and operate all corporate and customer software programs without formal training unless the customer was displeased with our performance and only then would we receive "remedial" training.  We never really prepared for upcoming project design changes or schedule changes.  The environment was completely reactionary when we should have been spending more of our considerable resources on planning and education in order to better manage a dynamic and challenging work environment.  Finally, employment security is mainly "project based" and our job security was sketchy at best.

Because of the exceptional growth of this company a great deal of the smaller issues that prove important to employees with young families seems to slide through the cracks making life a little more difficult. As an example per diem proved to be extremely difficult for me to receive. As the growth slows this should prove to be resolved. 

As for the status of crews, it seems to be tops y turfy from a week to week basis. The time spent at the beginning of each week, to figure out the sequence of events for the week is a complete waist of time/$$ for the company as crew members are standing around not doing anything except collecting time for doing nothing. This proves to be difficult in any home-life plans.
 
With a background in Project Management I see many things that need to be focused on to resolve many of the smaller issues with a company experiencing such a large growth rate. Of course the fix is a team related course of action and the right people need to be placed in the right positions to facilitate the resolutions. This company has the ability to be a well oiled machine, properly functioning with the best interest of the employees, the clients and the company itself, adding to the positive growth of the bottom line. In time I suspect this will occur.

Great place to learn telecom work. They do promote within, but they promote based off of time in industry and not from actual experience and knowledge of the job. Most of management doesnt even know the job at hand. They learn from the guys in the field, as they go. You cant have the respect for the manager, as a field technician, if the manager cant do your job himself. If you know how to and can do everything on the job yourself, then you should get the manager position, as you can efficiently run the crew. This isnt how they operate! Starting pay is ok for someone with little to no experience. Didn't get a much deserved raise for 3 yrs, other than the 20 cents inflation raise that is automatically given yearly. Lots of traveling. I left due to hours being cut. In my experience, if you dont mind traveling every day for 40-50 hrs a week and possibly having to stay out of town until the week starts again to not get in trouble for using company fuel to travel too far home and back to work, then it's a good job for you. In my opinion, get as much experience and knowledge as you can at a decent pay rate for learning, then move on to bigger and better things. Consider it a paid training facility!

Worked on the Quality team and at first glance its pretty cut and dry on what is expected. Since this is a third-party contracted company, when the customer changed course of objectives, the job just went chaotic. Having to change everything without any real structure or time to adjust, with no methods and procedures in place, just get the job done or else. Work life balance then changed from 5 day 8 hour days to 6 day work weeks, working 11 hours a day, then they expect you to work after hours with no compensation. Management is unorganized and too busy to attend to the workers needs like the lack of understanding new objectives, or training on weak areas for each auditor. You can never truly get ahead because their is no clear cut defined method to reach the goal. Simply put company bites off more than they can chew and then put the workers in the ringer for not achieving the far fetched objectives. Can't base a life around the job because they want all of your time. Good benefits and good people, but does not have the right personnel to organize and steer the ship.

Was a great place to work until the last few years. Lots of tremendously talented teammates to collaborate with. Upward mobility is very limited and there is an alarming degree of nepotism which becomes apparent when open positions are often filled by lesser qualified candidates, and often before the position is posted for others to apply (if it even gets posted). Talented employee retention is NOT a priority. When layoffs come around (which is typically every 2-3 years)  budget is the ONLY priority and seasoned professionals are usually impacted and replaced by younger, lesser qualified, and lower paid employees. Rebuilding large portions of teams every few years is likely more costly in the  long run than simply retaining the most qualified personnel. If MasTec gets back to promoting properly, with leaders and not "bosses", it can be great again. 

typically you climb 150 feet to 300 feet at least once a day to perform upgrades and maintenance on cellular technologies.

things Mastec has taught me is that your never going to agree with every person you come by and you sometimes have to give and take frequently regardless of the betterment of the company and or work 

the management team is very nice and has a somewhat family feel to the work environment but sometimes will neglect competent good workers and in turn compensate workers who are not so deserving due to a flawed HR system and or corporate politics

The hardest part of this job is the time away from your loved ones and the consistent dealings with incompetent over compensated people

The most enjoyable part of the job is being able to see different parts of the U.S while honing your people and problem solving skills and the sense of Comradery amongst workers

My day starts at 6 am with me checking all of my emails & correspondence, which primarily consist of material requests, issues & discrepancies that need to be handled. My drivers arrive a little later do their everyday truck observations before departure & load up the material I've already inventoried the day before to be delivered to it's respective sites. I make my rounds in the warehouse, communicate with my co-workers their tasks & responsibilities for the day. And then I start planning for the next day's deliveries, also dealing with freight trucks & venders who make daily deliveries to our freight docks. My job is very fast paced & consists of a lot of multi tasking, it sometimes becomes overwhelming, but I enjoy the daily challenges. It's all worth the while when my day ends and I know I have made a positive & productive difference in my place of business.

I provide application engineering and detailed specifications for both new/additions of system requirements for DSO, DSX-1, DSX-3, STS-1, FOT, BITS, Ethernet, and power requests. Some examples of application engineering and detailed specifications for new installs and upgrades are as follows Tellabs 5500 Titan DCS Systems, Fujitsu: FLM-ADM Series, Flashwave 4100/4300/4500/7500 Series, Adtran TA-1500/3000/5000, Alcatel Litespan-2000 Applications, Alcatel 7330/7450/7750, FTTP, VOIP, Nortel OM5200, Cisco 15454 Applications, Cisco Network Switches, Juniper MX480/MX960, Symmetricom TH5500, and DCD-400/523, Applied Innovations RP24I/RP48w/8724, Westell 31MA-14/31MA05.
 
I enjoy working for MasTec for the company is well organized. Even thou I work from a home based office help is just a phone call away. I work with a great team and hope to continue working with such wonderful people.

Top Job Titles	Average Salary
Field service engineer 4 salaries reported	$72,261 per year
Foreman 8 salaries reported	$31.00 per hour
Splicer 2 salaries reported	$25.25 per hour
Tower technician 1 salary reported	$26.99 per hour
Driller 2 salaries reported	$29.25 per hour

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