equipment operator

solar installer

laborer

entry level installation technician

technician

MasTec Inc

The training was practically non existent. The 3 week training course leaves you with a basic understanding of the physical aspect, like cabling or installing a dish, but you do not have an understanding of how the systems work. I had never had DirecTv service and was pushed into the field with no clue as to how to work any of the equipment. 

My average day started with me arriving at the warehouse at 5:30 to pick up my van. While the interviewer told me you were able to take the van home, they did not tell me that you have to pay 40 bucks a week to take the van home. So I would arrive there at 5;30 to clean out my van and pick up my equipment IF the warehouse manager wasn't to behind because he was overbooked for the day, which happened often. I also was told that they would provide ice cold water (I started in June and I live in Texas so company provided water was a big deal to me). The warehouse ran out of water and ice very often. I would end up having to buy my own which can add up. Sometimes my job would be over an hour away. No matter how far away you would have to be there at 8. I was late multiple times because my route changed after I had already been on the road, but the app that you use does not allow access if you are driving. You'll have to pull over to the side of the road to sign in and see what has happened after you hear the app notifications.

A lot of the physical parts of the job are quite simple. The real problem comes in the lack of training and tech support on the equipment and account coding side, and the fact that your pay depends on the amount of jobs you do. Now, piece pay sounds great in theory. However, what would happen often is you roll up on a job that needs to be fully rewired. I would spend four hours rewiring a house or getting coding adjusted and end up only getting paid 24 dollars for that job. On top of that, at the time that i was there the company had you take multiple pictures of locations on trouble calls to "prove" that you were doing your job. Most of the techs that i knew just used the same pictures, so the company updated this policy even further to include you having to send these pictures in a form that you fill out WHILE you are working, then before you close the job calling a supervisor to review the pictures with you OVER THE PHONE to tell you to close out the job or to adjust and change something. If your pictures were not satisfactory, YOU WOULD HAVE TO DO THE WHOLE THING OVER AGAIN. Including, calling a supervisor and using different pictures. 

I also would like to add that I was working six days a week and often over fifteen hours a day. My paychecks were on average around one thousand dollars which was not reflective of the work that I did. The only techs that I knew that actually made good money either cut corners, or were with the company for years and knew how everything worked quite well. 

Now I work for another telecom company and I work four days a week, I have great benefits including free internet and cable, and I get paid hourly so i do not have to worry about getting stuck on a job. 

I primarily fulfilled utility work invoices while working here, and we did have a health insurance option, though I mostly used my husband's. The office was small, we did sometimes interact with the foremen from the crews. I heard we office workers got more PTO than the linemen and other positions, which kind of upset me. I get they have a more crucial job and literally works thousands of overtime hours in any given season due to emergencies, but they should still have been given the OPTION to take more PTO than us, which honestly wasn't much to begin with. I think it was 14 (it's been a while), which would be used up if you needed sick days, too.

I'd say the hardest part of the job was the repetitiveness. In a way, it was nice because you knew what the invoices were supposed to say and could easily identify problems...but it could get boring quickly. I'd listen to podcasts or something while working, which was TECHNICALLY not allowed (that's insane...we didn't interact with the public, at all, and we can hear a phone ring for crying out loud). 

One thing that bummed me out is a couple of us were laid off later after we "Caught up" to invoices. When we were hired, it seemed like it was going to be a temp position, but they didn't say so. We had towers of backed up invoices...obviously it ended up being a temporary position for us, as we suspected. I think they should've just been upfront with that.

Management was fine, easy enough to talk to, but I know a coworker had to fight a bit harder than I thought necessary for a raise she was long overdue for. 

I worked at Mastec for a considerable time, and unfortunately, my experience was not a positive one. The company has a high turnover rate, which speaks volumes  about its work culture and employee satisfaction. The workload is overwhelming, with expectations far exceeding what is reflected in the pay. Despite being tasked with more responsibilities than reasonable, the compensation is not aligned with he demands of the job.

One of the biggest issues I encountered was the lack of proactive communication from management. Management rarely provides clarity on important issues, leaving employees in the dark and creating unnecessary confusion. Additionally, the the communication between markets is incredibly poor, which makes coordination and teamwork almost impossible. It often feels like different departments of teams are operating in silos with little collaboration or support. 

Another significant issue is the company's tendency to fire employees over trivial mistakes. The environment feels very tense and lacking in job security, as even minor errors can lead to termination. This creates a stressful atmosphere.

Overall, thought I learned a lot, my time at Master was frustrating and disheartening. The combination of poor management, unrealistic workloads, low pay, and lack of communication makes it a difficult place to work. I would not recommend this company to anyone looking for stable or supportive work environment.

I worked for MasTec Communications and found the experience frustrating due to a lack of communication and inconsistent management. Employees are often expected to spend time handling work-related tasks outside of paid hours, and the company regularly requires the use of personal equipment without providing compensation.

There appears to be significant favoritism and special treatment, which can make advancement and opportunities feel unfair. Raises are frequently discussed or promised but are rarely followed through with. Job security also feels uncertain, as employees are often reminded that their positions can be replaced at any time.

While the pay can be decent when work is available, the workload is highly inconsistent. In my experience, getting a full 40-hour workweek has been rare over the past several months. The company also expects extensive travel and often promises per diem payments, but those payments are not always received as expected.

Overall, the lack of communication, inconsistent hours, unfulfilled promises, and poor employee support make it difficult to recommend this company.

Work days are monotonous. Mission and Values are not a part of the workplace culture ( https://www.mastec.com/about/missionvalues ). Company is top heavy.
Work-Life Balance is non-existent. High stress. No flexibility even though the position is remote. PTO and sick time plans are poor and strict as to how they are allowed to be used. Pay is not at all equivalent to what positions should pay across the US. No severance unless you're an executive. High turnover rate. No time to volunteer to causes important to you in your community. There is no company culture. Company is top heavy. Micromanagement is a priority and trust is nonexistent. People, their families, and their overall well-being is not a concern. No incentives or opportunities for growth. Unprofessional. No accountability to those in management so they are can speak to their employees however they like. No appreciation shown to employees. 

Pay well yet that’s because they will be taking all of your time! No rotation unless you’re a foreman or above. Give out PTO yet hardly willing to let you take it. Only give you a few days in between site to get to the next one, rarely time off in between projects. Bad at giving employees the proper tools to preform tasks then beat down employees for not doing a good job. Time it takes to get tools is a long wait time. Waited for three weeks for hand tools, only got them due to an outside employee purchasing tools because the company didn’t want to get them. Don’t pay mileage for mobbing. No training for employees yet expect high performance. Too many recordables with little to no positive actions. Promotions come with buddy, buddy assessment, not base on experience or performance if your lucky enough to get one. Management are snakes, tell you one thing, don’t stand on their word. If you like to make good money with no time to spend it, no work life balance, poor management, no HR support. This is the company for you! 

If you like working for companies that take your hard earned money for work that was completed because a customer had their roof replaced after your install or customer forgot how to work the system this is a place for you. Management engaged in thug tactics every day when asked about why they were taking your money without any reason at all. Advancement opportunities were non existent unless you were a bad technician that needed to be taken out of the field or senior management positions being filled by outside applicants who have no idea of how or what you do on a daily basis. The company is out of touch with theirs employees and they do not care about how you are treated on a daily basis.

What is the best part of working at the company?
The pay! I've been offered a job by several different companies over the years, and none of them could come even close to what MasTec pays. 

What is the most stressful part about working at the company?
Working around other crews in the area, the field guys are great, its the foreman, the supervisors, the wanna be bosses that make the job unnecessary difficult. They should stick to running their own crews!

What is the work environment and culture like at the company?
The crew im on has a shared mentality of everybody works, nobody calls in or leaves early, all day everyday. Which is just the way it should be,  its a family atmosphere 

What is a typical day like for you at the company?
Its dark when i show up and dark when i get home,  long days, very productive

Expect working a lot of hours. You’ll get lied to A LOT.  Driving far and not getting paid for it. Little pay since you getting paid per job, jobs that could take you hours to complete. More than half of your peers will quit in the first month, most of them will quit by second one. Management won’t care about you, they just care about numbers. You’ll be expected to sell and get written up if you don’t meet the numbers. Metrics are unrealistic. Company gone to s h I t over the last four years. Leaving the company has been such a relief, didn’t realized it has impacted my life in such negative way. 

What is the best part of working at the company?
Most everyone as kind and helpful.  The area supervisor thought a bit to highly of himself and was a price but the company was good.

What is the most stressful part about working at the company?
We didn't have a set schedule.  Our mornings started the same but never knew what ti.e you would be done for the day until you were done for the day.

What is the work environment and culture like at the company?
If you enjoy working with your hands and with the public, it's a great place for you.

What is a typical day like for you at the company?
BUSY!  You have off days that are slow but generally your on the go till the end.

Top Job Titles	Average Salary
Equipment operator 5 salaries reported	$28.45 per hour
Solar installer 4 salaries reported	$20.38 per hour
Laborer 3 salaries reported	$18.33 per hour
Entry level installation technician 3 salaries reported	$60,000 per year
Technician 3 salaries reported	$24.58 per hour

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