lineperson

senior mechanic

equipment operator

driller

diesel mechanic

MasTec Utility Services

In my 5 year tenure in management, the company has a "Ready, Fire, Aim" approach to logistics in assgining new tasks and projects without running any logistics beforehand. This usually leaves middle management and foreman scrambling to fill in the gaps and "Make it work." The company goes overkill on training but it's all with videos. The company hires mostly young guys to do the foreman work in the field for gas division, which hampers supervisors who consistently have to retrain them for production due to high turnover. Basically unless you are a loyal MasTec foreman, as soon as you figure out you are being underpaid, you move on to a better company. The upper management are all friends in the business, so breaking into upper management relies solely upon your ability to make friends with the boss. On the power side its a little more uniform, but also is hampered due to high turnover rate of employees. The storm response is always a cluster**** which leaves the safety and fleet departments scrambling to run logistics after the fact. Nobody stays at this company long term unless they are in the "in-group" of upper management friends. They advertise the dependability of utility work with a large benefits pool while leaving out that the work flow and logistics are a nightmare. Every middle manager is too busy trying to blame someone else for why they didn't meet their month end goals instead of building a better work flow process to forward production. Anyone who is trying to change the system to something better will be stonewalled by upper management and the middle management surrounding them and ousted as the scapegoat when production doesn't increase. This COULD be a good company to work for on the low end with dependable work close to home, but anything in a management roll needs to have a big grain of salt added to the job description, because it's a shark tank in there - and because of that, things won't ever get any better.  

What is the best part of working at the company?
It depends on whether you are training in the first week. The welcome person will explain everything about what the company does, the benefits, and after one year, you will receive your raise.

What is the most stressful part about working at the company?
After a year, everything feels like a lie: no raises for anyone, lack of management training, and the usual response to any request is, "No money available."

What is the work environment and culture like at the company?
The company's statements may vary significantly depending on the department or location where you work. Although you may live in the USA, it can sometimes feel like living under a dictatorship, similar to Cuba. For example, some vehicles are equipped with iDrive cameras, while others are not. In vehicles with cameras, any infractions are immediately reported; however, vehicles without them create opportunities for management to misuse their privilege. They might take trips to the beach, drop off family members, or speed without fear of being recorded until something goes wrong. Additionally, bonuses are often only given to managerial employees none, leading to increased pressure and control for others. When was the last time someone from corporate conducted an audit?

What is a typical day like for you at the company?
It can still vary based on the department or yard you're working in. However, at the last minute, you might be waiting for the job briefing, while management may arrive early or late.

The company as a whole,  is great. 
Good benefits,  fair pay. But I'll stop there....
   The Pacific Mo office is an entirely different animal.  Very high turnover rate,  and for good reasons.  Unrealistic expectations for the workload that's demanded without cutting corners.  Preach safety and are proud of having "All Stop" cards, yet if you try to use it,  you're told you better figure it out.  
  The Pacific office is Very shorthanded and if you're not part of the insider friends and family club, you can forget about being valued. 
  Management is a total disaster and full of people who have no idea what they are doing and it is blaintenly obvious. Not to mention extremely unprofessional, uncannily arrogant and very,  very divided.  One side never helps the other. They talk a big "Team Game" yet if you need help with anything,  you're on your own.
    Their fleet is an even bigger disaster than their Management,  and if you ever met their 2 inhouse mechanics and the local fleet manager, you'll understand why.  Overall moral is constantly in the toilet,  lots of drama no doubt. And the Zero work life balance adds to it.  
  Corporate is aware of the problems at this disastrous office and they are trying to fix it,  however when the real bosses are in town the issues continue right under their noses and the management in-house is clever enough to be on their "A" game and to do the only thing they're actually good at,  being shady bullsh!t artist's. 

4-10s Monday-Thursday 7am-5:30 
I started working there with a CDL class A w air brakes as labor which consisted of floating around where needed 

Primary crew- building single/3 phase pole, switching transforms in/out, & etc,

Secondary crew- building secondary risers, pushing secondary wire to meter can and installing meter and setting street light poles and etc. 

They preach safety every Monday normally but the minute you turn down a job because there isn’t locates they get mad and tell you to dig anyways but the minute you get caught digging without locates they will throw you under the bus and be quick to fire you. 

Safety is always out to get you but never corrects you right then and there. 

For the secondary crew they expect you to get 17+ jobs done but they don’t realize how difficult it is to get it done with all the safety protocols they have in place and the weather conditions with this FL heat. 

They don’t have equipment  to get the job done. They give all the work trucks to the office people while the crews need work trucks to work out of, it’s ridiculous. The company makes millions in a month from one office/yard and they can’t have proper equipment and vehicles 

$18 plus for laborer with no CDL 
I stated at $21 with CDL. Others have started at $23 with no CDL or just a CDL permit. Max pay is $49 with $ 100 per diam. and that’s linemans’s and forman pay, etc. 
labor/groundman get nowhere near that pay 

Take bonus checks out of the equation along with a few in the management and then a star may be gained. The company has came a long way from where it was 15 years ago... in both the right and wrong direction. They paint the perfect picture for all the new hires but yet to tell them that they are about to be treated like a Jew in a concentration camp. Everything from what length shirts you will wear... in example a 5’5” man walking around in an extra long shirt because some can’t tuck in shirt tails, working in pouring down rain with no rain suits because they have already spent too much money on tools. I won’t discuss pay for the fear of mine being cut. One man classified at a higher level than the man 3 levels below but the lower classified man making 6 dollars more on the hour.  The whole area in eastern North Carolina is ran by fear inflicted by management. The company claims to be World Class but the management treats you like low class trash. We absolutely get no PTO time. Half of the guys in our yard have not had pay raises in 3 or more years. We have personal accounts set up for uniforms but have no access to it. We are allowed 225 for boots and if the boots only cost 125 the management splits the other 100 in their bonuses. I mean that could possibly go twoards a hoodie, or maybe a rain suit. I know it takes money to make money but don’t forget who is busting their back for you and your bonus checks.

Management by directive.  Intimidation and fear tactics for productivity, ignorant peers, uneducated and disconnected senior management, no real direction, long days if you are one of the productive managers, no sense of culture at all, a true blue collar environment with no respect or human decency.  This is a great place to work if you are a mindless drone and don't care about growth or career advancement.  I knew by day two that I had made a serious career mistake in believing the spew of lies regarding the mission of the division.   On the job 23 days, and the division losses the project to a competitor.  Well, after 6 months of not providing a single deliverable to the customer, you would lose the project to a competitor too.  Inept, uneducated, egomaniacal, uncultured morons is what you would surround yourself with if you chose to commit career suicide by working here...  go to a real company instead.  I left after 23 days to work for a real world class utility services group.  It was like leaving McDonalds... no future long term, unless you enjoy the smell of fast food and no career advancement.

I started with Mastec in Cary, NC and everything there was great. The environment was great, management was great, hours were good. Had no complaints in Cary NC. I transferred to the Wilmington NC office. The Wilmington NC office, I would not recommend anyone working there. The management is trash, they tell you what you want to hear, lie to you, do shady stuff and always have excuses. They never follow through with giving raises when told you will get one. You have to check your paystub to make sure they didn’t short your hours and they will never fix your hours, the environment and morale is bad.  There’s management at Mastec paying Duke guys under the table. They don’t care about your safety as they act like they do, you don’t get the right tools if any to do the job right and safely. If you’re not related or favored by a management employee you will get blamed for things you didn’t do and will never be treated right and management loves to cover up accidents and also try to say you did it on purpose. I would not work for Mastec in Wilmington NC

It's contractor life. You either have the work or you don't. This is a big corporation so there is always work somewhere in the company.. We are lower paid than our competitors in the same industry in my area but most stay to be close to the house.  After talking with other guys at other companies I've found our benefits and 401k/ stock purchase plan is more generous. They have an apprenticeship program that's very unorganized  but they do have online training that everyone with an employee I'd has access to.they used to have a program that helped workers get their commercial drivers license I wish they would bring back. The company could do a better job of getting us equipment we need and repairs made so we could be more productive but I don't know if that's a company problem or a more local one in my district as a result of management.  It's a good job that could be a great job . Overall I'm treated well and compensated on par with industry standards

My workload was not an issue and I found that once I felt confident in the position the job itself was not difficult. There was not much support in my position as far as training for the project coordinator. I do believe while with Mastec my problem-solving skills improved and ability to be a self-starter. I did not feel management was structured to allow advancement or guide to gain professional knowledge. If you are looking for a position to just pass the time or a job making pretty easy money, this will work. I do not recommend if you are looking to further your career in any way. The work culture was great when I started and declined over time. The hardest part of my job was lack of support and communication from management. For the year and a half that I did work for Mastec overall I did enjoy working there, but ultimately career wise it was not a good fit for myself or Mastec. 

Typical day- After initial training, work remotely updating power grid maps and designing projects for the maps being updated.

What I learned - Power equipment identification and work order submission.

Management - some were more effective than others, but changed too often to get use to a manager.

Culture - other than weekly meetings and the occasional email, most people worked on their own.

Hardest part- Procedures and requirements changing o the point that some people had to stop their own tasks to make changes on multiple work orders, to only go back and have to change it again.

Enjoyable part- flexible and, outside of meetings, personalized hours where some people worked at mornings while others worked at night depending on their schedule, and if an employee meet their requirements early they could have a four day week, or in one very extreme time sensitive circumstance, a three day week 

Top Job Titles	Average Salary
Lineperson 2 salaries reported	$31.00 per hour
Senior mechanic 3 salaries reported	$32.00 per hour
Equipment operator 2 salaries reported	$20.50 per hour
Driller 1 salary reported	$21.35 per hour
Diesel mechanic 2 salaries reported	$26.00 per hour

Working at MasTec Utility Services: Company Overview and Reviews

MasTec Utility Services

MasTec Utility Services Ratings

Popular jobs at MasTec Utility Services

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected