therapist

partner

clinical supervisor

rehab specialist

store shopper

Masada Homes

I have been working as a clinical supervisor and later on as a program manager at Masada Homes at Lancaster Office since 05/07/2007. I coordinated the work of the Mental Health Outpatient Program, TBS program, Case Management and Psychiatric Services. I provided a link between these programs and was
 responsible for productivity on a weekly basis, billing for all programs and payroll every two weeks.  While working as a Community Therapist I conducted clients’ assessments and therapy in their homes, set goals with clients to improve their self esteem, coping and problem solving skills and to reduce emotional and behavioral difficulties at home, school, and the community at large. In collaboration with schools provided a full range of therapeutic services including individual and family therapy on school campuses. The most enjoyable part of the job was to establish the bonding between foster parents and their children, to re-establish family relationship. The hardest part of the job was seeng clients not completeing the program.

You will be busy. You will type alot to document your sessions whether you are a therapist, facilitator, child and family specialist, or a parent partner. You will work 8 hours per day plus being on call 24/7 for crisis. You work in office in the morning, and work with clients when they get home from school. You drive to clients homes, if they move to a different location you must continue seeing them in their new location which can be tiring if it's far. Some days you might work early, some days later, and sometimes you have to split your work days and take a longer break to accommodate. When there is a crisis you must be available, even if it's your birthday or Christmas. You will be constantly training which I find to be wonderful because you're always learning and able to use your knowledge to further help your clients. 

Masada offers good benefits but the overall cost in return is not worth it. Long hours are worked without overtime unless approved. Management is not supportive and incentives are given with the catch of making you work so much more which have ended in mental breakdowns. The focus is on productivity and billing but not on how to maintain their staff besides the temporary incentives that have been put in place only because of the amount of people that have already quit in the past 2 years. Yearly evals are given but no raises despite of how well you do unless you’re in some sort of supervisor or management position they get all of the raises. 

Great place to get your hours for your license. Supervisors and management are supportive and have your back. Schedules are hybrid and flexible depending on yours and your team's availability. Team mates and other therapist's are generally patient, understanding, and willing to help the clients and their families.

If you thrive in an environment where you are being pushed to learn new things for different client's treatment, this job is for you. Don't be fooled, this job has its moment's of feeling daunting, however, it can be a great learning environment for people who aren't afraid of hard work to help vulnerable children and their families.

What is the best part of working at the company?
EBP trainings and supportive supervisors

What is the most stressful part about working at the company?
The only stress was from getting certified not from staff or supervisors. 

What is the work environment and culture like at the company?
The environment was easy going and the culture was a learning environment where mistakes were not counted against you. 

What is a typical day like for you at the company?
Going to the office, getting paperwork done, having sessions with clients out in the community or in the office, attending psych appointments and going home.

Working at Masada is a most rewarding experience. There are opportunities for growth and self improvement via trainings in the field. The management is staff oriented, always seeking for ways to make your work experience a wonderful one. Exciting, very supportive, and friendly co-workers make the working environment a delight. There are reasonable expectations in terms of timely submission of work. The feeling of contributing to the society by helping the youth discover themselves and become productive members of society urges you on as well as provides a sense of job satisfaction.

Loved my primary job of performing therapy. Did not love driving around from home to work was 1 hr, then 1 hr meeting, then off to work in the community 1hr from office in the opposite direction from home. Drive to schools, home, librarys wherever you need to locate your clients was at times challenging. Was told i would be located to a closer office where there were open positions but didn't happen. Waited over a year with no change. Great people great workplace but not an office job.  Not enough offices may be a little top heavy. 

I was excited to join the team because of the mission. However once I started it was clear there was a deep negative culture from employees who were there longer towards new hires. HR was not an option. Employers there who were there longer had favoritism by getting away with low standard effort of performance while my role was under a magnifying glass. Management was very discouraging. 

What is the best part of working at the company?
Close to home low mileage; mileage reimbursement

What is the most stressful part about working at the company?
Lack of supervision, lack of support, lack of experience of management. Unorganized and inconsistent in management and staff

What is the work environment and culture like at the company?
Hostile, clicke, unsupportive, unprofessional

What is a typical day like for you at the company?
Stressful, lack of understanding to support, favoritism

The pay and benefits are great for any one starting out, unfortunately with the high acuity of the cases coupled with crisis management it was difficult to stay afloat much of the time. Productivity was the basis of most conversations. Caseloads were difficult to manage at times and it was expected that we would work outside of normal hours to get our job done. The team was also not held accountable and much of the work fell on the therapist. 

Top Job Titles	Average Salary
Therapist 28 salaries reported	$83,055 per year
Partner 6 salaries reported	$25.20 per hour
Clinical supervisor 6 salaries reported	$100,833 per year
Rehab specialist 3 salaries reported	$27.29 per hour
Store shopper 11 salaries reported	$81,909 per year

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