behavioral consultant

registered behavior technician

behavior technician

case manager

board certified behavior analyst

Matrix Behavior Solutions, LLC

I inquired about an internship at least 4 months in advance with Matrix for my MSW field experience. Once everything was in place and I finally started at the center, there was nothing set up for me to do. I was told I would only be at the center for 2-4 weeks to get a good grasp of how things went, and then I was to be out in the field working alongside BCs and MTs. I ended up being at the center for the majority of the Internship with no clear or set tasks, only to end up helping out here and there, and getting out into the field a handful of times, if that. I made myself available to work in 2 counties, and there was a long list of BCs and MTs, yet only 3 people were willing to work with me on occasion. Then, during my FINAL week, I was given a negative report by the center to my field instructor, after months of asking for tasks and offering my assistance. If it wasn't for the lead clinician and my field supervisor for what they showed and taught, I wouldn't have made it through. The internship program was very unorganized, and unless you already work there and have a rapport with people, I would not recommend it. The center was also very cliquey, and from what I was told, all of the centers are that way.              

I began my journey with Matrix as a Behavior Consultant after leaving my career as a preschool teacher. The owners supported my professional growth by covering the cost of my BCBA supervision, and the clinical directors went above and beyond to teach me everything I needed to know about the field.

Now, as a BCBA, I continue to feel supported every day. I work alongside an incredible team that is always there when I need guidance or collaboration. During company meetings, the owners make a point to recognize our hard work and celebrate our successes. They also genuinely value our feedback and are constantly looking for ways to make the company even better.

I feel respected, appreciated, and proud to be part of a team that prioritizes quality care and professional growth. I’m truly grateful to work in a career where I can make a positive difference every day.

When I first started working at Matrix, I truly thought it was a great place. The job felt meaningful, and I was excited to make a difference. But over time, I saw the reality—and it was incredibly disappointing.

Matrix is extremely money-hungry and clearly does not care about its employees or clients. If you start looking for another job because you’re not getting enough hours, and they find out, you’re fired—immediately. If you try to give a proper two-week notice, they’ll just fire you the same day, and sometimes even in the middle of a session with a client. There is zero respect for the effort or professionalism of their staff.

Communication is a complete mess. You’re constantly left guessing about schedules, client updates, or expectations. What once felt like a supportive company quickly revealed itself to be toxic and disorganized.

It became clear that the owners care far more about money than the people actually doing the work or the families being served. It’s incredibly frustrating and sad, because it could be a great company if they actually invested in their employees and treated people with basic respect

At first, I was excited to start with the company, but after a month, I realized that the lack of support and stability with hours started to stress me out. The downfall is you start off with a part time status until you can demonstrate working over 30+ hours a week for 6 consecutive weeks, which was extremely hard to achieve. The pay rate is great yes, however when you're not getting hours, it's not worth much of anything. A client calls out and you do not get paid. There is a sub list, however due to the last min call out, it's not worth to sub especially if the case is too far away and you don't get paid for mileage, which is odd for a company that's not solely based in a clinical setting. Communication between certain BCs, as well as certain case managers were lacking. I was blindsided when a client's auth was up and I wasn't told until I showed up to the session and wasn't able to continue seeing them until it was approved and I lost out on hours. If you need stability, applying to this company would be a waste of your time.

I am new to this field.  I always wanted to work with children and wanted to join a company that  would provide me with training and support.  I was pleasantly surprised by how well the new hire training was structured and delivered by Matrix's staff members.  After training I was able to call my trainer and case manager for all my questions.  Once I started working with my client, I had support through Matrix's office staff and my supervisor.   Whenever I report a problem, the team is very quick to respond and works with me to resolve it.  Matrix management always encourages everyone to report problems and they are very responsive.  Office team was very helpful and I have a full time schedule with clients. 

If you are thinking about joining this field, I would recommend checking out this great company.  

Matrix is a company that you really have to know what you are doing before coming in. The training is horrible. A lot of case managers mention pay over and over again to keep you on as an employee. The company does provide PTO but it is very hard to obtain it. Everyone tells you to ask questions but you never get the answers when you do. Communication is not the strong suite in this company. It really does seem all about money. It is very hard for you to get your 40 hr work week. You have to work your butt off and travel like crazy to see clients for you to get paid. Everyone is really nice for the most part but when you ask a question...silence. I would say go for it if you know what you are doing but if you are new to the field then this is not the company for you. Or maybe I should say not the position for you. Maybe it is easier being a MT, BHT or RBT, Im not sure. I can only speak from my viewpoint.

Since my initial interview with Matrix in 2021, I have consistently felt supported, recognized, and heard. Initially, I was hired in the position of office analyst, as I had no prior experience in the behavioral health field, but they gave me a chance to prove myself.
Subsequently, I was promoted to case manager, followed by senior program specialist, and most recently, I have assumed my current role of Assistant Director of Administration within a span of 3.5 years.
None of these advancements would have been possible without the owners and their administration team acknowledging and appreciating my hard work. I aspire to reciprocate the support they have provided me with to future employees and current employees who strive to excel. 


This company is one of a kind. Great support system, job security. Learning to input your data and stress are the only cons I can think of, besides maybe benefits and supervision. Sometimes getting supervision done can be a hassle and inconvenient. Unfortunately , although there aren’t many cons, they are sometimes relevant enough to impact your life negatively. Learning how to input your data and doing it correctly is a little overwhelming. If you get clients with major behavioral issues it can absolutely impact your health and overall well-being but it comes with the job! If you are interested in doing this type of work then this is definitely the company to work for. They are truly one of a kind. There is a strong sense of purpose and it is very rewarding. You have to weigh the pros and cons. 

Working at Matrix has been an exceptional experience.  The company culture is built on respect, collaboration, and innovation.  I appreciate the open-door policy, which encourages communication and transparency. Everyone in the office strives for excellence, while also supporting one another.  This positive environment not only enhances productivity but makes coming to work enjoyable every day.  I highly recommend Matrix for anyone seeking a workplace that prioritizes a health company culture. Matrix takes care of their employees and gives them every opportunity to exceed. If you fail at Matrix it is not because you were not given the opportunities to succeed it is because you did not take advantage of those opportunities!!! Great company to work for!!!!

As I sit here writing a review of Matrix, I find myself reflecting on my journey since the very beginning, particularly the impressions I gained during my interview process.  I vividly recall my first interview and the immediate sense of belonging I felt within the company. By the time of my second interview, I was filled with excitement, as it seemed like a dream come true to potentially join such an inspiring team and mission. Now as I approach my one-year anniversary as a BHT, I can genuinely say that my experience has exceeded my expectations. The compensation and benefits package they offer is great, but what stands out most to me is the commitment to professional development. I am grateful to be part of a company that prioritizes employee growth and the wellbeing of those we serve. It truly is a remarkable place to work.

Top Job Titles	Average Salary
Behavioral consultant 12 salaries reported	$85,583 per year
Registered behavior technician 14 salaries reported	$22.43 per hour
Behavior technician 14 salaries reported	$23.07 per hour
Case manager 5 salaries reported	$20.00 per hour
Board certified behavior analyst 5 salaries reported	$91,000 per year

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