senior software engineer

supervisor

customer service representative

clerical worker

yard supervisor

Matson

If you love an abusive relationship - then this job is for you.  Poor management and a toxic work place by far.  Some guys are ok.  But by and large this place is a pretty bad place to work ; I would say one of the worst. 

Management is mostly incompetent and if you like being a grown man or woman and playing hide-and-seek with the security cameras watching you, so they can yell at you while your waiting for someone else to do their job so you can do yours - then you'll love it here.

You will be promoted if they 'like' you.  Whatever that means - maybe the best jokes or you're the one who always lets them win at cards.  You will start as a 'Casual' and you WILL NOT be promoted as a casual by seniority.

They will set you up for failure - maybe you'll get good training maybe you won't.  Or maybe they'll abandon you in a situation where you need help so they can bring you down and get you fired.

Also, if they say, 'This is not a threat for your job - then it's OK they can threaten your job' (which is might be illegal)

Also, it slows down in the winter - and despite what the tell you or the new accounts they have, you will very likely but put out to pasture without work for a few days to a few weeks - or even month...  Despite how well you work.

Also, this is not my first job and I am an experienced driver with all endorsements.  I know your hearing the voice of a stranger but this place is pretty bad.  Take it for what it's worth.

P.S. Don't plan on driving any time soon you will start by working in the 'Shed' and throwing heavy rusty chains all day while nails poke your back.  Or banding and strapping.  Imagine yourself as a Port Worker.  Because that's more of what you are.  If your lucky you MIGHT be able to be a Yard Hostler all day a few times a week.  And who knows in a few years you might actually be able to sit in line all day as a driver.

Working at Span warehouse I learned a lot on how the company works. Day shift managers and night shift managers seem to disagree with each other a lot. They seem to not agree on a lot of things and continuously bicker with each others rules like children who can't decide on something. The night shift claims to be a 4x10 schedule when in reality it is consistently at least 12 hour shifts. Of course, they don't tell you that in the interviews though. There is a reason why they have a high turnover rate. Despite the long hours, management seems to have a problem if you're only a minute late, and yet each night you will have to wait about 30-40 minutes before you can start working because either trailers aren't up yet, or the paperwork isn't ready yet. So be prepared to drive around and do nothing for the first 30 minutes of each night while you try to figure out how to look busy. You are watched an abnormal amount by management because they have nothing else to do during the day but sit and stare at the cameras. Otherwise how else should they spend their time? I've seen great employees not acknowledged for their great work while their favoritism employees get raises. They like to give free items and food to hopefully make you forget you're working for a company that does not value your time or work. They know you are easily replaceable so they will not care what you think. Despite the amount of time being there, it's amazing how many employees worked there and quit. Don't take my word for it though, once you start working here, it'll be all too apparent and obvious why they use a third party hiring agency because of the extremely high turnover rate.

Work-life balance
Work-life balance at Matson is ok, you are given an account with zero support, you have to watch every aspect of the position. If a driver has issue that could take your day and than there are other accounts you cannot service.

Pay & benefits
My pay and benefits at Matson are ok, allot of work for your minimum compensation

Job security and advancement
In terms of job security at Matson, I think they hire literally anyone, and allot of fired people  from other companies end up at Matson intermodal department. The ones who realize what a poor work environment it is, get out quickly as they are looking for a new job fast- no kidding

Management
In general, managers at Matson worst management I have ever seen at logistics company.
The intermodal manger experience in managing people is terrible. It went from laughing and joking, to micromanaging your breaks and lunch and treating employees like children. The whole department punished due to actions of a few.
All of people were going on interviews during their lunch, to get out.
The director quit and department literally had 20 different people come and go in 3 yrs, and about 4 quit after first- no kidding.

Overall
My experience working at Matson terrible mainly due to incompetence of intermodal manger . There were allot of employees hired and who leave in the 3 yrs I was there. If you wonder why it is due the manger and allowing the bad employees who call in sick or don’t wanna do the job and their performance to be done by good employees. It was a-shame it happen and why I’d say stay away from matson. Chicago has a ton of logistics jobs and this is at the bottom as noted by the terrible management.

Matson could be a great company however due to the management team in operations it makes it hard to come to work everyday. You are treated like you are in grade school here. The top female manager here has set the tone which is negative. She complains about everything down to how you walk past her desk. She is very rude and she will talk negative about you to other team members. Not a professional environment however they will like you to be. Its sad there are nice people that work here but due to the manager they have in charge right now she is doing a poor job of leading. She runs the place more like a dictatorship. You can report to HR all day won't help she has been here for almost 20 years they believe her over the rest of the team. To make things worse she has promoted two others to be mean rude and manipulative just like she is. The hardest part of the job is going to the rest room in enough time so that you won't be asked why you took so long. Please don't have a family emergency she only cares if you have an animal not a human being.  The upper mangement we see once a year during the Holiday season they compiment us on how well we are doing they know that we all work hard. The women that are over us now they forget that part instead they will rather yell and right you up for checking in on your children. So I suggest you do not work here if you have a life or a family or if you drink water througout the day and have to go to the rest room..She will be all up in your business also. She is not a good look for this company if only the upper management team can see this.

What is the best part of working at the company?
The people working at Matson are awesome!  All of my fellow co-workers have been extremely safe, professional and just great to work with.  An amazing teamwork mentality.  All of the Matson staff and administration support are amazing as well.  They really take great care of their people!  An excellent organization to work for.

What is the most stressful part about working at the company?
Long hours out in rough weather, but dress appropriately, and if you enjoy hard work, then it is no problem, especially when those big paychecks come around!

What is the work environment and culture like at the company?
Very close-knit.  Everyone works together to make it all happen and everyone gives 100 percent.  It's an amazing place to work with everyone focused on success of the team and keeping everything running smoothly and safely.

What is a typical day like for you at the company?
There is no typical day and that's what makes it fun and interesting.  There are many roles you can have, so it's good to learn a lot of the roles by doing different jobs, and you have the flexibility to choose what roles you want to perform most of the time.  The tasks can be repetitive, so you become very proficient at doing tasks, but the conditions change, schedules change, etc., so it always stays interesting.

I have worked at this company for several years. The management is great and they treat you very well. You are not just another body at a desk. Upper management from corporate comes in only a few times a year but they make it a point to know your name and talk with you when they can. The only thing negative is over a couple of years we’ve been growing and hiring many new people. Unfortunately many of those new hires have no work ethic and are doing the bare minimum to scrape by while playing on their cell phones all day or taking too many breaks and extended lunches. We really scraped the bottom of the barrel when we hired these people. They are ruining moral for those of us that work hard every day and making people angry having to clean up their mistakes, not just within the operations department but in other departments as well. Fortunately their management is doing something about these issues and is putting stricter policies in place to ensure everyone is doing their job. Some of these people are just so miserable here and don’t know what they are doing that they should be fired.

-Implement department of defense vehicle shipping/receiving contract requirements.
-Verify 100% compliance of all state and federal vehicle shipping laws enforced by the US Coast Guard. 
-Inform service members and DOD employees of specific requirements and acceptable items allowed when shipping their POV’s through  military orders. 
-Execute a detailed initial vehicle inspection with each customer  rejecting any vehicle not in compliance to contract requirements.
-Supported admin department to ensure accurate documentation  relating to vehicles operation are present and reported any discrepancy found during initial inspection.
-Worked closely with and supported union laborers. Supervised warehouse men during their vehicle damage and operation status inspection to ensure accuracy and eliminate liability claims filled towards the company. 
-Communicated with yard supervisors then union laborers on lane status for vehicles and possible overflow lanes if needed.

Reviewed daily reports on past due customers, contacted customers by phone or email to discuss past due freight invoices.
Learned about the ocean freight business using multiple systems needed to get needed information to discuss freight bills with customers
Management was supportive and demanded excellence at all times but was also being put under stress to meet expectations during trying times.
My co-workers were friendly and supportive.
The hardest part of my job was meeting each supervisor's expectation when the goals conflicted.
The most enjoyable was learning new things, contacting the customers and getting payment in a timely manner.

You walk through the doors at 5:45 AM to be started by 6 AM. You have your meeting of quotas and production. You grab what you need (RF Gun, Fork Lift, Etc). You go to either Receiving or Shipping (which they have already told you which side you'll be on for the day.) Verifiers usually are on the receiving side, doing 10-20+ trucks a day. You had to pay attention to the minor details because they would be counted as the "bigger details." Accuracy was a must, or else it would mess up everything and freight would be anywhere. Once you've completed your tasks for the day, you ask " Anything else I can do before I go home? " Usually they say go home or clean something or help someone if it's needed. 12 hour job, you're on your feet constantly.

Matson, Inc. is a company with an extremely rich and long history. Based out of Honolulu, Hawaii, it stays true to its island culture and remains a highly ethical corporation far beyond the competition. 
Working at Matson is great for a variety of reasons, one being the people are salt of the earth and honest. Also, the climate is fairly easy going. On the downside, it can be a very conservation, set-in-its-ways organization, that has a fairly high resistance to change. Though, several new initiatives have kept us advancing, our day-to-day work processes and people in general, stay very conservative and unchanging, which gives the company a stale feeling. Luckily, its an industry that plays a song to this slow dance.

Top Job Titles	Average Salary
Senior software engineer 10 salaries reported	$131,275 per year
Supervisor 6 salaries reported	$27.50 per hour
Customer service representative 3 salaries reported	$42,750 per year
Clerical worker 6 salaries reported	$29.20 per hour
Yard supervisor 4 salaries reported	$27.50 per hour

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