sales associate

customer service representative

operations associate

seasonal associate

assistant manager

Max Mara Fashion Group

-work day from 9:00 am to late afternoon (8:00 pm)
-I learnt very well the etiquette, the job's education, hard work, passion
-the management is really respectful, polite, and let you feel involved in every project
-the co-workers aren't really easy to cooperate with, but they are also very polite and nice
-the hardest part of the job is to finish the big amount of work in time, and finish everything really fast, you never stop!
-the most enjoyable part of the work is to talk with the people that you meet everyday during the appointments to present the products and the new projects

I would not recommend working here. Management is just okay—it’s either their way or the highway and it’s always the employees fault and they always have to be right. Job requirements and expectations are too much for not enough pay. Culture is competitive, deceitful. Very questionable and odd restrictions that the store employees have to follow. Overall big red flags, but I give 2 stars for the good people who work there whom I’ve learned many things from.

The experience I had with the positions I worked were well enjoyed and great learning for future jobs. My co-workers and I worked well with each other, supported and grew  together thru out the years. We constantly gave positive feedback and constructive criticism. 

I learned numerous things with the positions I was promoted in with the company. The most important thing I learned was to be able to communicate in a respectful and open minded way to new ideas.

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
 	Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
 	Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
 	Instruct staff on how to handle difficult and complicated sales.
 	Assign employees to specific duties.
 	Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.

MaxMara is a family owned luxury brand that whereas, was founded by a visionary who understood and executed his visision in what making fine goods was all about today,left a company that still lacks a clear business model in management tools, marketing/public relations and human resources. The hardest part of the job is running a successful business with the lack of corporate onboarding we use to monitor and track success in today's world of invaluable resources to accomplish end all goals.  

I helped clients achieve their desired looks by aiding them in the selection of personal style items, such as clothes and shoes.

I identified a client’s activities, body type and desired image in order to tailor a look to each client’s needs.

I kept up to date with current and changing trend in fashion and design. Advised clients on fashion styling for visuals.

I grew and preserved valuable and worthwhile relationships with clients. Maintained regular contact with the client to ensure a continual and mutually beneficial good working relationship

I was able to fine-tune my analytical skills as the Store Manager for a world-class Italian luxury brand. This included P&L spreadsheets, quarterly and year-end sales reporting/forecasting as well as daily corporate interaction/conference calls, etc.

Was also accountable for overall store sales, training and hiring a staff that was highly motivated by commission sales.

There are 3 MaxMara stores in BC canada. Every coworker working in our store is friendly and helpful. I worked at this store as a part time while I was studying in Langara College. From this job, I learned mostly about how to provide good customer service and satisfy our customer's requirements. The most enjoyable part of this job is when  I successfully helped a customer and reached my monthly goal. 

Do not work here ! Extremely unprofessional company with no affordable healthcare, low payment, but mostly abusive top management. 
Daily tasks include selling based on your country of origin and there is no cleanliness when it comes to bathroom/kitchen where we used to eat and serve clients beverages and food from .
Top corporate management is unprofessional  and abusive .Be prepared to do your job, move stores around , and be yelled at. 

The management team was not a cohesive team and did not take care of their employees. Assistant manager would use favoritism with certain employees and change their schedules to meet their needs/wants.
Management did nothing to curb the hostile work environment caused by the Assistant Manager's favorites.

Top Job Titles	Average Salary
Sales associate 2 salaries reported	$19.75 per hour
Customer service representative 3 salaries reported	$20.33 per hour
Operations associate 1 salary reported	$20.00 per hour
Seasonal associate 8 salaries reported	$20.38 per hour
Assistant manager 1 salary reported	$70,000 per year

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