automotive technician

sales consultant

car sales executive

lube technician

automotive detailer

McLarty Automotive Group

For starters, the management team was amazing! They would do just about anything to help you and your customer make the best out of a situation as possible.  Everyone's goal was to attain to the customers needs and keep them in their budget as best they could.  We worked as a team to help each customer and aim to give each customer the world class experience they deserve when buying a car.  Going through the car buying process isn't easy and a lot of people dread doing so.  That's where I came in.  I made myself relate to the customer, loosen them up a little, let them have fun during the process, to not be pushy towards them and of course LISTEN to what their needs and wants were.  My goal is to be honest to that customer and to fill them in on what I know about a vehicle. I never tried steering them in the wrong direction.  I learned patience is of very importance in the car business.  I have worked with more than a handful of customers that have driven a lot of cars just to find the right one. I was patient with them, as they were with me. Organization is another thing highly recommended in the car business with all the customers you meet and making sure to make notes in the system, helping to identify the customer and remember them better. It is easy for names to turn into a blur, so having some background information and stories about the customer helps you to remember and relate!  I guess you could say names would be one of the hardest parts of the job (even though faces are a lot easy to recognize and remember), but the hardest part of the job were the days where no one came in.  I like to stay active and be constantly working. It's hard to just sit there and wait for someone to come on the lot, minus calling customers up to see how they are doing and see if they know anyone who may be in the market soon.  It really wasn't too bad at all though, because above all I absolutely loved helping people and getting to know them.  I loved helping them find a new car... and the feeling you get when they are so excited to drive off in it!!!

I have been at this company for a grand total of 50 days, so I don’t have a clear frame of reference on which to base a real review. In the short time I’ve been there, it has neither been great nor terrible. The ability to make good money is there, but you’ll need to build a lead and owner base, and understand that repeat and referral business is your best friend. Then understand you have absolutely 0 “repeat and referral” business when you are starting out… That’s to be expected when you are starting any business…and since you are 100% commission, that’s exactly how you should characterize it…starting your own business, with Machens being your partner. I made an average of $325 per car sold my first month. Since I haven’t even completed my second month, I can’t say if that’s low, high, or about what you can expect. If it remains the same I’ll probably be looking elsewhere. Of course, the real money (bonuses) kicks in when you’ve reached monthly volume sales goals. (12, 15, and 20 units sold). I MAY hit 12 this month, but if I fall short and only have 11, I will barely break over draw. Of course, if the average $$$ per car sold is generally higher, I can see the investment being more worth the effort. Motivation from management has mostly been carrot and not much stick. There have been a few spiffs offered for smaller achievements (appointments made, calls made, etc…) designed to get you more sales. Of course, that helps pad the wallet a bit, but doesn’t overcome what I would consider a low $$$ per car sold. I’ll update as I get more experience and information.

You'll learn about what you're made of. Selling cars is like doing a trapeze act with no net. You have to sell and work to eat. You have to be creative and appeal to more than your natural demographic. People who can only relate to their natural demographic won't do well. If you can appeal to a wide range of individuals you'll do well. As long as you know your product and how it compares to the competition. Mastering social media is key because over 80% of consumers use the internet to decide on what vehicle they want. So they're looking for a salesman they can trust. If you can emote that through social media you'll do well. But like anything else, if you came for a Black Mustang, and you see a Red Mercedes that still in your price range your customer may be open to it. All in all, it's long days if you don't get in there and grind and do what it takes to be successful. You can have a great schedule if you sell. Guys who sell and make the company money have perks. You have to figure out how to be one of those guys. You have to work for everything you get. There are "cheese" deals but those go to guys who have cultivated relationships with their management staff and have also DISPLAYED the ability to get a high CSI score. If your CSI is low you won't make a lot of money in the long term because you didn't provide an enjoyable experience.

What is the best part of working at the company?
Nice employees in the accounting department.  The facility is nice.

What is the most stressful part about working at the company?
The daily deadlines and longer working hours the first of the month.

What is the work environment and culture like at the company?
This is, by far, the poorest aspect of the department. It is very stifling and strict.  There are many reprimands concerning cell phone usage. We were threatened to have our cell phones confiscated by the main manager.  Sometimes, it is necessary to make or receive phone calls during the work day. There is no friendly chit chat with coworkers during work hours for fear of retribution. People have been called rude for asking for pay increase when work load is expanded. The person I trained to take my job was making $6 /hr less than me with no raise received for taking my position. He has an accounting degree and very well versed in nearly every position in the Department.  Very knowledgeable. Just felt like an office of minions there to put in their hours and go home. It was unpleasant and many of the employees were unhappy with management and the atmosphere. 

What is a typical day like for you at the company?
I received all payments for 12 Dealerships. Processed ACH pymts and credit card pymts. Also did the daily deposits and called customers with account balances to collect pymt.

Worked there for over 3 years in the service department. Pay plan changed 3 times during my 3 years and each time pay became less and less. When a potential promotion came up several times it was always given to an employee who didn’t have the experience or knowledge to do the job properly or a new hire who would last maybe a week before quitting. Management is only fair to mechanics as far as pay and will pay not ever give ANY criticism to its customer service team who try as hard as they can to keep customers happy but it’s hard to do when mechanics do as they will. Management let’s mechanics call in or no call no show with little or no repercussions, take 1.5-2hour lunches and does very little to encourage ANY sense of urgency toward getting vehicles done to keep customers happy. Even when a technician doesn’t properly put a vehicle back together and the car has to come back sometimes multiple times the technicians aren’t even talked to about the situation however since such a large part of the pay plan for the service advisors is based on customer satisfaction scores they take the financial beating do to ANY people leadership skills. 

What is the best part of working at the company?
People are ok and I’m able to take off for emergency if need be. My hours are good.

What is the most stressful part about working at the company?
Claims, Pulling Customers Orders, Delivery, Scrapping, and I do so much in the back I feel I should be noticed and receive a raise. Not sure why this place doesn’t recognize good employees. Now days there hard to come by.

What is the work environment and culture like at the company?
No AC so it’s pretty hot back here in parts. Since heat stroke I don’t do too good thank God last year it wasn’t too horrible back in parts and I leave to do deliveries now and then so at least ac working in the delivery van for now.

What is a typical day like for you at the company?
Busy running around getting stuff ready for deliveries after I put away parts that have come in. Then put away or find locations for parts that don’t have a spot. Next is claims and scrap with I usually do after lunch. Guys up front sometimes are busy they give me customers orders to pull. So everyday I’m hustling

This position was a solid introduction to automotive sales and helped me develop customer connection and communication skills. Early on, management was supportive, and the commission structure can be strong when inventory and conditions align.

Over time, the work environment became challenging. Limited new vehicle inventory, aggressive markups, and low-profit used vehicles made selling difficult and often uncomfortable. The dealership is heavily overstaffed, which creates unnecessary competition and can be off-putting to customers.

The culture is highly aggressive and driven by favoritism, with limited teamwork and trust among sales staff. Success often depends more on internal politics and inventory availability than performance alone.

Overall, it’s a decent place to gain experience, but may not be the right fit for those looking for a supportive, transparent, and team-oriented workplace.

Great company, good management they have done everything within their means. Some co-workers not so much... they are hateful, petty, domaneering, snarky, over the top, single minded, catty & band together, I get the feeling I wouldn't be the first one they have ran out of there, such a shame no place for a single mother who gets no government help to advance, I deserve 3 weeks vacation time just as any of those people. Lord knows I've paid my dues here & in my entire career. Not a good environment for someone with depression and anxiety as myself. I think the positioning definetely isn't the fresh new good start I had hoped for & desperately needed after previously leaving another horrifically similar situation at another place. Not allowed freedom to do the work and feel good about it, not a place to shine or given an opportunity to show what I can really do or have a sense of accomplishment or pride.

Pace can vary depending in day, month, or market condition. Can be overwhelming at times because you are selling a tangible man made machine which are prone to problems from time to time and you have to help customers satisfy or alleviate those issues. The job teaches you about how consumers think, what to do and not to do for your own personal life, it teaches you about finances, credit, how to handle debt. It enables you to develop interpersonal skills, relationships, friends in high places sometimes. As in any sales job, quotas are expected and performance is a must but overall it is a great place to work.  Culture is professional yet relaxed. One of the only dealerships I would ever work for in this industry.

Don’t believe they’ll let me write the truth without kicking it out but just like the buyer should be aware, potential employees beware poor management, no minoritys allowed on the desk,  I can only think of one minority in management on the whole platform. Not an environment for minorities to be in. Do not trust corporate...  they not only tolerate a hospital environment but they promote a hostile inviroment 
Was My third time with them after being called back twice after, the 1st time  management for job security reasons see me as a threat so they cleaned  my desk out when I was on my way to my 18-year-old nephews funeral two days later five states away And told the GM that I went to work for the competition when I told him the night before where I was going. My employee  file was blank,but management was telling everybody I was fired for stealing.

Top Job Titles	Average Salary
Automotive technician 4 salaries reported	$25.38 per hour
Sales consultant 1 salary reported	$65,000 per year
Car sales executive 16 salaries reported	$102,313 per year
Lube technician 4 salaries reported	$16.75 per hour
Automotive detailer 4 salaries reported	$17.00 per hour

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