fabricator/welder

forklift operator

machine operator

sales professional

welder

McNichols

While working for McNichols,  I made many friends and learned a lot about their products and services. However, there was little to no diversity. Most workers who were of an ethnic background were often placed in positions that required physical labor out in their warehouse or greeting customers as a receptionist. Rarely did you see someone of color in a higher position where the pay rate was higher, such as in sales. Management was all over the board most days. Some days you may feel like they are your best friend and others you would think they have a vendetta against you. The bonuses were far and few and seemed to be almost pointless to achieve. Men were given more praise for doing work than women and were also given more opportunities for advancement than their female counterparts. They attempted to inspire workers by giving out measly $5 gift cards and made competitive games including calling names from a hat that would probably entertain an elementary school-aged child. If you wanted to go on vacation or take time off for a doctor's appointment, you had to accumulate that time off each pay period. You would have to wait months before you could take any time off as the time accumulated each pay period did not equal to one full day's worth of pay. Sick and personal days were all counted together as your time off that you had to accumulate. If you got up to go to the bathroom, blow your nose, get water, or just to stretch your legs, you were immediately questioned and micro-managed. The expectations defined were not achievable by any means and were often far-fetched due to a lack of organizing and outdated software systems. If you had a change in your schedule due to a family emergency, 
you were given an option of a half hour late into work or a half hour early into work. Sometimes you could get a whole hour difference, but they would not accept it every day of your normal work week. However, if you were male, they seemed to give more leniency and allowed even part-time work for some. Despite all of this, the other workers were extremely kind and often willing to help if you were new. 

The most enjoyable part of the job is helping customers with their individual needs and working with some team members that truly appreciate you and what you do.  The hardest part of the job is being able to get everything accomplished when the workload has been heavy, phone calls are in high volume, or someone has been out in your department for any length of time and dealing with difficult management.

I have learned how to handle more responsibilities, time management, and how to work better under pressure.  I do my very best and not try to allow things to get to me as much, realizing that I am only one person and that I will perform my job to the best of my ability each day.

The benefits are good, but the work load is sometimes extensive, phone call volume is very high and the hours are sometimes long. We are not allowed to use the computer for any personal use, either.  Management tends to become heavily involved in policy and procedure..even when you are successfully performing your duties.  Additionally,  the minute you make the slightest mistake, be assured that it will be dealt with and re-hashed several times. Fellow employees are friendly to a point, but also form "cliques" as they did in high school.

The CEO is a very nice man, but either doesn't realize what happens at the branch level, or turns a "blind eye" to it.

When volume of work is at a high level because another fellow team member was out for vacation or sick, the other members must pick up the slack when they are out.  However, when that individual returns and you are left trying to "catch up,"  management doesn't want to hear why you have fallen behind and just expects you to get it done.  If you don't, you will be reprimanded for it.

I was hired as a customer service assistant last year and I was never given any formal training by two associates. Basically they stood by my desk said click here, click there.....I basically had to learn the job myself and when I did learn the job, every little thing I did they found fault with it and then went right to the manager and told him and you got called into the office and got written up about it. The people in the office in New Brunswick are very standoffish and not approachable. The Company is a money hungry business that only cares about credit cards and getting your money. I worked like a dog to cover a maternity leave when I was not even at the company for a total of one year and it was very stressful. I would never recommend working here to anyone! Stay away! They don't care about you, they care about sales! They don't give you raises and they say that you get quarterly bonuses ,  however at bonus time they turn around and make a mention that you made too many mistakes so you're not getting a bonus? But again if you had formal training maybe you would know how to do your job right at the company? I was there less than a year and got let go because I "made too many mistakes"?  they only care about their bottom line!  they have a standard two week training program for their customer service specialist position, however from my position which is a customer service assistant there is no actual training program in place for that so you basically kinda have to learn the job on your own because they don't help you at all! Dont work there stay far away! My rating is a "1"!

When I started at McNICHOLS I was very concerned with the culture and working environment. This changed relatively quickly. Within twelve months I received a promotion and my manager and I set to change tone and general feeling from employees. 

My manager has poured into me, and I am learning and working to do the same with my employees - seeking growth not only in day to day responsibilities but career development.

McNICHOLS has a great benefits package that starts day one. On the sales side, we do contests throughout to try and encourage, challenge, and inspire each other. We know that everyone has a job to do and we need to get it done efficiently and well, but life is better when you can have some fun along the way.

There is free coffee, and I take advantage of that a lot. The running joke around the office is the "McNICHOLS 15" because we love to celebrate accomplishments with lunches, and treats, and snacks.

The team works well together, treating everyone as an equal and valuing each others' ideas. We lean on each other to accomplish our goals and celebrate little victories and major successes.

So far, my experience at McNICHOLS has been transformational, fostering my personal and professional growth. You are truly empowered to impact the business in positive ways. I arrive at work ready to do my best daily, recognizing that this company stands for something greater than the products it supplies. The sense of belonging and pride within the McNICHOLS Team is exceptional, offering unparalleled opportunities for continuous development. 

While the company values work-life balance and provides fair compensation, you are expected to show up and do your very best each day. No one sits on the sidelines or flies under the radar. It's a lean machine, and often, that requires wearing multiple hats or being willing to pitch in where needed.

McNICHOLS has profoundly impacted my life, both personally and professionally, and I am proud to be part of the McNichols work family and its exceptional culture.

The work can be challenging but very rewarding. Operations is a warehouse/fabrication environment that is safe, clean, well organized and team oriented. Management is very good, provides good training, supports growth and development opportunities, and allows you to be empowered to think and be part of the team. Cross-training is encouraged but also rewarded through a skills based pay system where the more you know, the more you earn. This allows many opportunities for growth and provides an excellent environment for a long term career. There are also quarterly bonuses paid which are tied to both company and personal goals and provide additional reward for the work you put in. The work can be fast paced and physical but the team is great, you get the support you need from management, and there are many opportunities and benefits for working with this company.

This place will paint the best picture for one to work at. I can’t say this enough, RUN! People said it was like a cult and I didn’t believe it. Basically if you don’t eat, breathe, or sleep this company and throw everything else out the window, this is not the place for you. Not in sales at least. The manager mentioned more than once that this company is not for everyone and well, he’s  no longer there so put that together. The bonus is a lie. You get it based on a popularity level basically. If they like you more, you’ll get more money. You are expected to be a machine ran by the fuel and oil they give you. They say their values are important but those values are only what they made up. The people are fake (in the kennesaw office at least). Please, if you feel you are qualified for this position, look somewhere else because this is not the place to be and surely you can find another job with a much healthier environment.  

I herd horror stories by employees here when I first did my weld test. After working here for over 2 years its not what they tell you. The harder you work the more they think about you. Managers could communicate better with employees but they're all understanding and will work with you. This company does not fire people, but people fire themselves.  They give you everything you need to do your job and if they don't have it they will get it for you. If you're lazy or don't care they will give you all the jobs the others don't want to do and they'll move you closer to the door until you decide to leave or perform better.  The pay schedule is super weird. Some checks are paid on a 88 hour schedule sometimes its 96 hour schedule and sometimes 80 hour schedule. You do get a pay schedule at the start if every year.

The people of McNichols were the reason I stayed so long with them.  Combining hard work and participation in events made it a great company to work for.  
My typical day began with starting up machines including printers and computers.  Checking overnight calls and passing to appropriate person.  Taking calls, researching issues, checking on logistics of freight for customers.  Working with warehouse on priority shipments and issues.  
Calling past due accounts, setting up future steps and or researching customer issues with billing.
Setting up and arranging meetings and events for branch events.
Chaired the local United Way campaign.
Trained new customer service employees and monitored staff activity within the customer service department.
Helped train sales staff..
Daily and monthly payroll updates.
Work with IS department on computer updates, issues and training.

When I started work there, I felt like I had won the job/culture lottery.  Christian based and family focused was what was preached.  Empowering employees to do their job and be "Inspired to Serve" the customer.  When the rubber met the road, you were not allowed to have access to information that would provide information on making the best decision on the spot.  Ownership professed the Christianity but allowed their Hachett man to make the ugly moves and given carte-blanche to take off any head for the sake of that all mighty dollar or if they sensed you were no longer ingesting the Kool-aid to their ruse.  I can't begin to express the sense of true relief when I walked away from there after almost 10 years and I never looked back.  

Top Job Titles	Average Salary
Fabricator/welder 24 salaries reported	$23.25 per hour
Forklift operator 6 salaries reported	$21.17 per hour
Machine operator 4 salaries reported	$21.63 per hour
Sales professional 5 salaries reported	$65,000 per year
Welder 1 salary reported	$67,500 per year

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