shuttle driver

hotel front desk clerk

maintenance person

food service worker

massage therapist

Mcm-Elegante-Hotel

Good benefits, such as dental and health and catered lunches in the break room every day made by the restaurant's kitchen staff.

Our Director of Sales was promoted to General Manager after the previous one was let go (they were offered employment elsewhere in the company but declined since they would have to move). It went downhill from there.

I performed my work well. I learned a lot about hotel management and culture. I got along with most everybody. Unfortunately I must have not been the Director of Sales' first choice. I was interviewed by them and then the previous General Manager who had final say on whether someone was hired.

The week after they were promoted, they yelled at me for a few things they believed I was not doing well... in front of other staff. Not very classy. They had merit on one point which I conceded, but when I tried to explain the reasons for doing some other things the way I did, they did not want to listen at all, merely stating that I was expected to do things exactly by the book when I was hired despite that my way (which I was actually taught by the Catering Manager) got the same results and was more efficient as well as less wasteful of resources. Not an hour after that happened they acted like we were perfectly fine, joking and carousing with me as usual. That was a bit unsettling.

They decided the following week was a perfect time to take a vacation -- right when we had a few big conventions coming to the hotel. Add to that, our Catering Manager was going to be out of town and we were understaffed by three people at that point in the Sales department. It was myself and one sales manager running the department. In spite of being understaffed and having two people in senior positions gone, we performed very well and I did the best work I had ever done for the company, focusing myself and taking on more responsibility than I had before.

The week after this, despite cleaning up my act, despite being ahead of time on some projects and proving myself more than competent in my position, I was told without any warning that they were letting me go. When I asked why, I was given the non-reason of "we're going in a different direction", which of course I took to mean that I was laid off rather than fired. I pointed out the great work I had done the week previous and all that I had contributed before, including bringing new business through my significant other, which they shrugged off. Not very encouraging and not a good business strategy at that -- they ended up losing this business, of course. They did not even offer to give me a good reference, which was not a good sign that I should ever use them as such. I was told that they had come to this decision that afternoon. They escorted me out of the hotel, which is apparently common practice to make sure I did not take any of my work with me.

I found out a day later that my position had actually been listed on job websites such as this one for two weeks and they filled it immediately. They had gotten two full weeks out of me without bothering to let me know ahead of time so I could find new work and get my affairs in order. They lied to me, in essence.

At present I cannot recommend working there. The hotel was better run under the previous General Manager. I hope they will eventually find their way again, because they seem more focused on the bottom line than serving customers, which is not good.

Work-life balance
Work-life balance at MCM Elegante Hotel is bearable until the holidays when you are required to work.

Pay & benefits
My pay and benefits at MCM Elegante Hotel are not comparitable to others. But the benefits are great if you are single.

Job security and advancement
In terms of job security at MCM Elegante Hotel, I think just do your job to the best of your ability.

Management
In general, managers at MCM Elegante Hotel they do have an open door policy. But they don't know the complex nature of the back of the house.

Culture
Collaboration with my colleagues at MCM Elegante Hotel is great.

Overall
My experience working at MCM Elegante Hotel it was a great experience. I was there long enough it almost felt like family.

The Elegante is well established hotel and have many clients. A typical day of work consists cleaning the entire hotel lobby . I have learned that its not always easy to work with some people but you have to smile and get through it. Some of the management get really particular about jobs being done and sometimes have a lack of respect for people in lower positions than themselves. Coworkers are ok, we all know we have a job to get done, The hardest part of the job is maintaining the cleanliness of the hotel when there is a large convention going on. The most enjoyable part of my job is when a guest compliments me on how clean i keep the hotel.

I worked the Night Audit shift. Hotels are interesting places to work. It can be challenging on a daily basis just because you are dealing with people in all walks of life. I truly enjoyed it because it was challenging. The typical shift was checking in guests and running the Audit and setting wake up calls and of course answering the phones. My co-workers were great I really enjoyed being a part of the team at this job.Management was great for the first year and a half I worked there and then it just was not good. The hardest part of the job was dealing with unhappy guests but thankfully those were few and far between.

What is the best part of working at the company?
Co workers.  Position with lil supervision 

What is the most stressful part about working at the company?
Guests behavior and no pay raises

What is the work environment and culture like at the company?
Passing personal information around which shows no privacy.  Higher management  is clueless to situations out of their site and only worry bout numbers instead. Most employees  have a good personality that show understanding.  

What is a typical day like for you at the company?
Taking care of guests and maintain upkeep.

Started as a pool monitor, My job was to make sure that guest were following rules and making sure the pool was working properly and were clean. Great experience! I needed something more challenging   So I explored around the Hotel got to meet some really great people, very friendly environment. They have some honest people, Hard workers! So i started helping out other departments. Engineering was by far the best crew i have worked with at MCM Elegante Hotel. Ended up working in the restaurant Rustlers. Food was great, only not enough customers.

What is the best part of working at the company?
The best part replacing control board of boiler and   Ptac ac repairs.

What is the most stressful part about working at the company?
Trouble shooting the boiler problem

What is the work environment and culture like at the company?
The company made sure that everyone was comfortable and that everyone got a long. the environment was extremely friendly. 

What is a typical day like for you at the company?
I’m doing preventive maintenance , and I’m doing what I supposed to do.

Poor communication between manager and their servers/employees. There is no room to breath for the schedule. They do not work with you to make it seem like they want you there. You are 100% replaceable to them. They do not care about you at all. Anything that happens is on you. It’s all give and no get there. Paychecks are a complete slap in the face compared to how much work they want you to do. 

I have worked for the MCM since October. I have really enjoyed my coworkers, and mangers. I have been a server for a while, and while I am a server now, I have many opportunities to grow in any department within this hotel.

Work-life balance
Work-life balance at MCM Elegante Hotel is Nonexistent in a sales manager position.

Job security and advancement
In terms of job security at MCM Elegante Hotel, be prepared to fail because they don’t train you to succeed. The turn over rate is outrageous.

Management
In general, managers at MCM Elegante Hotel abuse their power. They don’t help you succeed. They don’t lead by example.

Top Job Titles	Average Salary
Shuttle driver 5 salaries reported	$16.55 per hour
Hotel front desk clerk 3 salaries reported	$16.50 per hour
Maintenance person 1 salary reported	$16.00 per hour
Food service worker 1 salary reported	$7.25 per hour
Massage therapist 1 salary reported	$45,000 per year

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