customer service representative

medical technologist

installation technician

vascular technologist

shipping and receiving clerk

MedScope

Installers were paid $25 per unit installed up to a 25 mile radius of our homes. A payment of $40 was to be paid for locations beyond 25 miles away. One big problem was the lack of consistency with the amount of units that were being installed each week. Some weeks there were none and other weeks maybe up to 4. Installers could schedule appointments around their own schedule, but installers had to call customers to arrange a convenient time with customers so difficulties arose when units were expected to be installed quickly, but sometimes the units would not be received in the mail by the installer in time to actually install them when they were desired by the installer and customer. I began to wait until I had the actual unit in my possession before calling the customer. It became difficult to schedule appointments when units were delayed in shipping, but management expected them to be installed within a short timeframe. I thought that it would be an ideal part-time job at first, but I realized that it became too challenging to plan to complete only on one day off from my regular weekly job. More time was needed to call customers, complete paperwork, package equipment to return as well as actually deliver the units. It wasn't worth my time to do all of that to sometimes only make $25 or less in a week.

If you like helping people then this job helps give the elderly (usually) and their family peace of mind. You easily install and tell the customer some things already in the pamphlet with the device. Alot of devices wont work and you won't be paid for anything but drive mileage. But thats fine, and agreed to at the contract beginning. You can go on hiatus if you want or quit anytime, according to contract you can leave or be fired at anytime. I never feared for my job though only issue I had with a manager, he mysteriously left and we got a new coordinator so I guess it was a hik problem. I wish the company asked more questions of those getting the devices also, seen many get an at home one when they wanted a mobile, easy to request a new one and you get paid for all trips so you make more money but its better for the customer to get the right oje the first time. I have also had draughts of jobs making 0 a week and most I have made in a week was about 190 something. Not a living job but good side money and gives me peace by letting me feel helpful. I like it. Also, I have terrible anxiety but 99% of the time the consumers are really understanding and nice, its also usually one on one or with just a family not a huge crowd like a service industry job.

i worked for them for 3+ months. it was only a temp hustle for me.  the pay was very good. it's calculated on the number of jobs you perform and the miles driven.  a 500 $ week was normal with about 14 20 hours invested. the hardest part was calling customers for install appts.  who are often elderly, disabled or in my case here in NYC, non english speaking. the company has an interpreter  service that works pretty well. one thing that bugged me about this job was sometimes the surprise by a customer that a medical alert device was to be installed in their home. i would expect a person to know they were getting this. it may have been poor communication between care manager and patient. not the fault of medscope.   the installer support was good. traffic and parking in NYC area is always tuff but time in ones home was usually 10-15 minutes tops. ideally this job is great in a rural setting with about 4-5 installs per day.

It's a good job for retirees and others looking for extra salary.  But depending on where you live and how far you are willing to travél, it can be hard on your vehicle considering there is no extra compensation for fuel or maintenance.  Salary is strictly based on mileage to individual jobs, but return travel is not compensated.  It's gig work, so taxes, gas, and other expenses are your responsibility.  Immediate supervisors have been responsive to questions for help.  But, they themselves can be overwhelmed by volume and red tape in getting answers back to you, especially when it comes to obtaining corrected and up-to-date phone numbers and addresses of your customers, which happens A LOT.   Any tech support questions are met with long waits from a call center that may or may not get back to you creating frustrations from you and your customers.  Overall, it's not a totally stress-free job, but you are given leeway in deciding when and where to work.

I have worked for MedScope for nearly 4 years. The amount of work is only about 2-10 hours a week, mostly because I live in a remote area. I would love to have more hours! The training is thorough. I install emergency medical devices in the homes of the elderly and those on Home Healthcare due to surgery or an accident. The pay is good. I use my own vehicle and pay for my own gas. My earnings take into account my gas and wear and tear on my car. I get paid based on mileage. They send me a 1099 for taxes. I can call my regional coordinator when I have questions or problems. This company is very responsive. I have met some wonderful clients in my area and feel that I am helping them and providing a valuable service for them. I like the flexibility and being able to work my own hours. Before Covid, I had a lot more installments. Since Covid, the work has dwindled. This is a good job for a student or a side job or a homemaker. 

First off all there are rats (snitches) in every corner of this company and report every last detail to their superior none other than teen wolf herself in HR. They claim that people dont do enough and reward the people that do nothing. The install coordination team is over worked and only 1 person there really puts in work shes the goat but yet they praised some guy who eventually had an accident at work that i think was staged i dont know im just saying. The customer service team never has people because no one wants to work for the bald headed supervisor they hired. I question the company for hiring her because as soon as she got hired she went on leave talking about she didnt know she was pregnant. Last but not least you have the mean girls club upstairs thinking they are better than everyone with their food stealing selves. Only a few real ones in this company. Save yourself..

I really wish i could give 0 stars.These people are the worst. they prey on senior citizens that do not need what they sell but yet they somehow talk them into it. Most will not even know what you are talking about when you try to set your appointments.
Customer service is the worst most of your alarms will have to be sent back because they are junk and will not work. If you try to make a delivery
and the alarm won't connect you don't get paid until weeks later when they get the device back. They can say and do anything they want to hold your money . I had to wait 8 weeks before i got paid for a job. the coordinators don't even know what's going on. You are paid 1 rate,you use your gas,your car to go to god knows where. Most of the time they don't even have good addresses on the boxes. If you like working with idiots,and technicians who get aggravated easily this is the job for you.

Coming from almost 20 years in social services (case management) I found this very rewarding to continue to help meet a need and have time to assist my mom with her care,  This is an independent contractor position a(1099). The product devices are mailed to your physical address from the company. As soon as you receive the device,you charge it and call the client and make an appt.to install.  It can take from 15 to 30 minutes depending on the client asking questions and if you have to call for tech asst.  Tech support has always been prompt and solved any problems on the spot.  The customer service and installer coordinators are very helpful.

On the money I will say this. If you can get multiple installs close in area and installation appointment times you make pretty good but not great money.  The problem with that is not enough jobs are available.  I've been working for about three weeks. First week 3 installs, second week 2 installs, and third week one install.  I told them that I would have a radius of 100 miles.  a
Average of 2 installs a week.  Asked for more installs from my manager who "Has no control of that.".  What I can't really wrap my mind around is this.  I have a 100 mile radius with evidently not enough to keep me going but for the last 2 weeks they have been looking for installers in an area about 10 miles from me. Just FYI my installs went great with no problems and the customers were happy.  

This is a small company, so they pay isn't the greatest, but the benefits and perks make up for it.  It's very rewarding in lots of other ways too.  The people are wonderful and make coming to work every day really fun.  The growth is exciting.  It's neat to have ideas on how to make things better and they are listened to.  The health benefits are good, and there's a 100% covered option which is nice and different from other places i've worked.  The office is really beautiful, and there is a fitness center that employees can use anytime, and a social room for get togethers.  The owners throw a happy hour once a month for all employees.

Top Job Titles	Average Salary
Customer service representative 3 salaries reported	$38,333 per year
Medical technologist 2 salaries reported	$31.49 per hour
Installation technician 2 salaries reported	$50.05 per hour
Vascular technologist 1 salary reported	$35.00 per hour
Shipping and receiving clerk 1 salary reported	$37,500 per year

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