software engineer

credentialing specialist

truck driver

senior software engineer

senior marketing specialist

Medallion

Leadership initially was strong but efforts to cut costs and boost profit have led to lay offs and over-reliance on offshore contractors and faulty, counter-productive AI implementation. Not only has this been incredibly frustrating, it is disrespectful and causes work crunch and extreme stress. Pay was okay marketwise for licensing work back in 2022 but the role for Licensing Specialist has escalated in responsibilities and expectation about 5 times in the last 2 years I have worked here--all with a DE-crease in pay against inflation and no recognition. You are expected to stay at the company despite working  harder, faster, and with better quality quarter over quarter with no recognition or feedback other than you are "meeting expectations"--all while management makes decisions that only make your work harder repeatedly. I am unsure what software development jobs might be like at Medallion, but for any positions in operations (licensing, credentialing, payor enrollment, etc.) do not come here. The time to work here has long passed. Your work life balance will be destroyed even with a 40 hour/week hourly paid position. The stress off the clock is unsustainable and seriously unhealthy. Growth opportunities do exist but are few and far between and require complete dedication. Do not come here for a position in Operations like what I listed if you are seeking to learn new skills / grow your knowledge in your field. The only growth you will receive is how to become a tough employee who can roll with the punches of a company that expects the most of even the lowest paid employee, that will fire or lay you off quickly if you can not keep up with a growing list of responsibilities added to your plate. Nobody I know can keep up with the work and we all are experts in our knowledge areas. It is just a complete mismatch in expectation that has been handed down to us by leadership laying off half of operations and not expecting increased demands by several business-crucial clients shortly thereafter. Medallion tried to scale too quickly and its employees are suffering. Specifically for Licensing work, working at Medallion has to be among the worst deals you can get yourself into. That is the only thing that has become more and more apparent as time has gone on. Everyone feels they need to leave which is even worse. Gob forbid that happens--the company will collapse as contracts made to clients will not be feasibly met. Already, fire alarms have been pulled--managers do much of the work that I do now in order to have it all done on time and it is only getting worse.

Pay gaps are abundant in this company, you will not be paid like others at your level. Turn over is very high and they DO NOT BACKFILL, so your teams will struggle to meet demands, be reprimanded, not get pay raises because of staffing , and continue to bleed out until everyone quits. 

Senior management has never worked in this industry and will lie to the employees or create processes that hurt the company. 

They use an offshore company that is handling most things without disclosing it to clients. The CEO said he doesn’t see the point in telling clients that. 

Work from failing departments will be forced on other people instead of hiring help. 

You are expected to overwork with no OT, lie to your team, and take direction from people who have never done the job before. And if you do get “promoted “ there isn’t a pay increase just more work. 

Go somewhere else if you want to work in licensing, Medallion is sinking its own ship. 

Lack of clear direction from senior management but they are always ready to criticize when “their” needs aren’t met. Everything is a crisis or a rush when a little pre-planning could have avoided all the panic. Most mid-to-senior managers are engaged in CYA behavior at all times and are always ready to throw their team members under the bus. There was a mass layoff during Covid although they were short handed before the pandemic. The original owners (now it is a public company) are too busy with their unprofitable side businesses and with acting out lifestyles of the rich and famous to worry about any but a select few employees. Lots of overworked and underpaid individuals. 

I liked working here. The people that i worked with were played back and fun to be around. Everyone was understanding and worked well with each other. There was no alcohol served there making it a casual and pleasant environment for families. The people that came into the restaurant were regulars and they made working enjoyable. The patrons that you would wait on were pleasant and were cooperative with you if it was busy. I would work there again, it was nice and the people that i worked with were great and wonderful people.

Strong startup culture and benefits, including unlimited pto. The pay for licensing specialist was lower than average. Licensing team itself was disorganized and almost impulsively planned. The licensing tasks were divided up almost to the point of automation, all meaning in licensing role is lost to the churn. Also, licensing management surprisingly unwilling to provide all tools needed to work remotely, in addition to the low salary I was expected to provide everything except notebook.

What is the best part of working at the company?
the pay ONLY

What is the most stressful part about working at the company?
Everything - people, processes, management - all very disorganized and management heavy

What is the work environment and culture like at the company?
Cut throat work environment, constantly pitting others against one another.  Do not encourage individuality or tolerate different personalities 

What is a typical day like for you at the company?
Stress and constant prodding from the moment you log on

What is the best part of working at the company?
Unlimited PTO, decent medical benefits and monthly bonuses

What is the most stressful part about working at the company?
Everything. Management and leadership has 0 experience in the industry.

What is the work environment and culture like at the company?
Toxic, stressful, weird, confusing for no reason

What is a typical day like for you at the company?
Micromanaged to the hour with tons of meetings in between

the best job I enjoyed working. The company was really good about giving you heads up on overtime and patient and understanding with employees. I haven't worked since Medallion which has been about six years. I have gotten my life and priorities straight. My husband had a heart attack on 11/24 2014. He was the soul provider in our family. Please give me a chance to prove myself.

Honestly, they were so thorough in the interview, allowing me to meet with multiple members of leadership, I was confident with accepting the job. The Support manger is one of the smartest & team-aware mangers I’ve ever worked for in my 20+ yr career. The team meetings were productive & no unnecessary meetings were ever on my calendar. 

What is the best part of working at the company?
Great benefits and unlimited FTO

What is the most stressful part about working at the company?
No work life balance, unrealistic expectations from managers 

What is the work environment and culture like at the company?
Toxic, no communication from management to employees 

What is a typical day like for you at the company?
Work at least 10 hours a day to stay ahead. If you don’t meet the daily expectations you get written up.

Top Job Titles	Average Salary
Software engineer 2 salaries reported	$151,250 per year
Credentialing specialist 1 salary reported	$23.00 per hour
Truck driver 1 salary reported	$27.00 per hour
Senior software engineer 1 salary reported	$185,000 per year
Senior marketing specialist 2 salaries reported	$135,000 per year

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